Updated my Apple TV now it want work

I updated my Apple TV and now want play or I can't buy movies. What do I need to do?

Hi SCFAN1,
If you are having issues with your Apple TV after updating, you may find the following article helpful:
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Regards,
- Brenden

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Installed updates FROM apple. Now I have a kernel panic

Ok, I tried to install my updates from apple. Now my Macbook just says i need to re start. I have tried to just re install the OS. It is not even allowing me to do that. It says kernel version. Darwin kernel version 9.5.1 Attempted to get Macbook fixed, but like most people, I don't want to drop $250 on the problem if i can fix it on my own. ANY help is appreciated.

Disconnect all peripherals from your computer. Repair permissions and then run the Repair Disk option from your install disc.
Instead of installing from Software Update, go to Apple's download site & download the rest of the downloads manually. For the OS, download the combo version.
Repair permissions after the installations and restart your computer.
http://docs.info.apple.com/article.html?artnum=106805
User Tips: Kernel Panics

HT4528 I updated my iPhone and now it want come on just keeps showing picture to connect to itunes

I updated my iPhone and now it want come on just keeps showing connect to iTunes logo

Hey there Smurf_28,
Thank you for using Apple Support Communities!
I would next try connecing the iPhone to the wall charger that came with it, and resetting the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
When the reset is done, it will still be in recovery mode, so connect it to iTunes and continue with the restore.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
All the best,
Sterling

HT1918 hee guys how do u delete a creditcard from your apple id? in the summer a friend of mine connected his own creditcard details to my apple id now i want to disconnect that again but i have no idea how? i just want my own apple id without a creditcar

hee guys how do u delete a creditcard from your apple id? in the summer a friend of mine connected his own creditcard details to my apple id now i want to disconnect that again but i have no idea how? i just want my own apple id without a creditcard connected to it

I own the movies and I want them to stay in my iTunes library basically forever.
But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
iTunes prefs > Store > Show iTunes in the Cloud purchases.
This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
Also see this , -> Download past purchases
and techncially, you don't "own" the movie, You simply have a license to use it.
Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
Actually, no it does not tell you that.
FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
Suggestions here -> http://www.apple.com/feedback/

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer...

I partitioned my apple macbook with windows and mistakenly deleted the apple partition, now i want to restore my system fully to apple. please how can i do that

i partitioned my apple macbook with windows and mistakenly deleted the apple partition, now i want to restore my system fully to apple. please how can i do that

If your MacBook shipped with an install disc you'll have to use that. If it didn't you should be able to use Internet Recovery OS X: About OS X Recovery
EXactly which macbook do you have?

HT1595 installed updates for apple tv now I can't get anything it was working before

I updated the apple tv and now I can't get any of it to work no green light on apple tv installed fine this morning?

GUYS THIS IS URGENTLY URGENT PLEASE!! if it helps, maybe being the stupid person I am, I might have accidently muted it so maybe if you guys could just tell me how to unmute, or see what is muted that would be REALLY helpful. Thanks
By the way I know you just read this and you're probably wondering why I am replying to myself....BUT THAT IS JUST HOW IMPORTANT THIS QUESTION IS. PLEASE HELP ME.

Updated my apple id, now i can't access my icloud email. help

can someone please help!
I had to change my apple id and everything was working fine for a month or so. today couldnt access, had to change my password then everthing worked except for my i cloud mail on my phone only. It keeps prompting for my old ID. I cant seem to update it. I can delete it but then it does just that. go to add new but wont give me my @ me account.... Frustrated as ####!

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

Just updated to mavericks and now iphoto wont work. wont let me update as has previous owners appleid in command field and wont let me change

can anyone help? bought my macbook pro second hand and when i try to update iphoto so that it works in Mavericks it has the previous owners appleid locked in the id field and wont let me change so i cant update. i have logged into my account but makes no difference....????

A very good post by Linc Davis.
Linc Davis
Re: I bought a used MacBook Pro (mid 2010). How do I change settings so that I am the owner instead of "tourist"?
Feb 16, 2014 11:56 AM (in response to Dee SeaWarrior)
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter theserial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to thetechnical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the Ckey at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

HT4623 my IPOD is using version 5.1.1 and says it is up to date. One of my apps updated for IOS7 and now doesn't work on my IPOD. What can I do? It is a podcast app that I use every day.

My IPOD touch is using version 5.1.1. and no updates available. I use a podcast app which I listen to every day. The app updated for the new IOS7 and now doesn't work for me any more.

All yo can do is either find a compatible app that works for your 3G iPod (iOS 5.1.1) or purchase a new model iPod.

I've just updated my Apple TV now streaming from my iTunes Library is very slow

I've had Apple TV since november and ever since i've installed it, it has worked like a treat and is a great way to watch content on my iMac. unfortunately since i have done a recent update on Apple TV it is having real issues with the content on my itunes library, streaming on netflix is fine, i am having no issues with my internet, it is just stuck loading when it comes to content on from my iMac. Has anyone else had this problem? is it the update? and is there a way of correcting the error. I have tried:
restarting Apple TV
restarting itunes
rebooting iMac
resetting Apple TV
Restoring Apple TV
signing in and out of itunes
nothing works.....Help!

its not apple going "down the tubes" its that you have windows junk. These opinion best left at apple.com/feedback
you need to completely uninstall itunes and all components
see these for help
http://support.apple.com/kb/HT1925
http://support.apple.com/kb/HT1923
Peace, Clyde

Updated my Apple TV- Now dreaded HDCP error

Very disappointed right now...updated the software tonight to my Apple TV (its was working just fine for the past year) and now I get the HDCP error. Now I can;t watch the MLB game, movies....what is wrong? How do I fix it?...this is one of the reasons people don't cut the cable bill or satellite bill....my HDMI cord was working perfectly, then update says your HDMI cord needs to be updated...this is AWFUL. just AWFUL!!
Anybody else been able to solve this annoying issue? ARE YOU LISTENING APPLE?
Appreciate any help...

Hi there Gxpress!
I have an article for you that can help you resolve this issue. This article will walk you through some troubleshooting steps for resolving this HDCP error, and can be found right here:
Apple TV (2nd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
If you are still having trouble resolving this issue after following the troubleshooting steps listed in the article above, you may want to try restarting the Apple TV by following these instructions:
Apple TV (2nd and 3rd generation): How to restart your Apple TV
http://support.apple.com/kb/ht3180
or you may need to restore your Apple TV by following these steps:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT4436 originally my kids used my apple account, now they want there own. Can they keep there photos and music and move it to a new account?

I want to create a new account and transfer my photos and music to the new account. How can I do that?

Your talking about the famous AppleID divorce
There is no way to "move" music, apps, or photostreams between iCloud/AppleID accounts easily, but there are some ways to maybe salvage everything they want and get it to their individual devices. I'm going to assume that each has an iPhone, iPad, or iPod touch, and that you all have one or more computers with iTunes (macs or PC's, shouldn't matter).
In any case, this isn't likely to be a quick fix for you, so clear a couple of hours in the evening and grab a beverage of your choice. Here are a few ways to manage the divorce:
Separate iCloud (ie, contacts, calendars, etc) accounts for each person, Shared iTunes Music/Apps:
This approach allows each person to have their own device backups, plus their own address books, calendars, etc, and it allows everyone to share the apps and music that has been and will be purchased. This will also mean each has their own photostreams as well. With calendars and photostreams, you can create "shared" versions of each so you and they can collectively contribute and modify the calendar, and can collectively contribute to a shared photostream.
The great benefit to this approach is that all of the music and apps that have been purchased will continue to be available on all of the devices.
The disadvantage is that with the shared iTunes account, everybody is sharing everybody else's gift cards and/or money that is in the account. Monitoring it is a manual process.
To setup this scenario:
Create a new iCloud account (ie, new AppleID's) for everyone, including yourself.
In the iCloud settings on each mobile device use the new iCloud account (ie, AppleID) for that person.
Use those same iCloud credentials for the iCloud settings in each person's account on the computer. (Note that if you do NOT use separate accounts for each person on the computer, this method will not work for synching the iCloud stuff, just the iTunes stuff. I highly recommend you create user accounts on the computer for each person).
On your mobile devices, in the iTunes and App Store settings continue to use the "original" AppleID under which all of the music and apps were purchased.
In iTunes for each user account on the computer, continue to use the "original" Apple ID, just like on the mobile devices.
For each person's photos that they wish to keep, make sure that they are currently in the mobile device's camera roll (just as Winston suggested).
Now the device's and computer user accounts are all setup. When the mobile device's are synched to user's (or the common) iTunes app, all of the music and apps will stay, and all of the photos that were previously in each user's camera roll will still be there.
Separate iTunes Accounts, Shared iCloud Account
This approach allows each person to have their own iTunes account for music and apps, but will keep all of the iCloud stuff (like contacts and calendars and photostreams) identical accross everybody's devices. This is particularly useful if the kids get their own gift cards and are not amenable to sharing with their family and you want to continue to have identical address books, calendars, and photostreams.
The main drawback to this approach is that it is possible that each individual will lose access to some music and all purchased apps. That will depend highly upon when the music was purchased. ie, was it purchased before or after Apple went to a digital rights management (DRM) free model for music. All purchased apps will technically be lost, but sometimes its still possible to "keep" those apps via iTunes and your device will continually and annoyingly ask you for the credentials (ie, the original AppleID) under which the app was purchased.
Another drawback is that the free iCloud storage account is likely to be enough to backup all of your devices (if you have more than 1). Therefore, you will likely have to purchase a larger iCloud storage plan.
To setup this scenario:
Create a new AppleID for each person for use in the iTunes Music/App store. Remember to keep your original AppleID that was used for all of the purchases to date.
On each mobile device, in the iTunes and App Store settings input the new AppleID for each user. On one of the devices (you'll have to figure out on which one it makes the most sense), continue to use the original AppleID.
In the iCloud settings for each device (and the computer accounts), continue to use the original AppleID.
Now you must setup new iTunes databases on the computer for each seperate user. The only way to do this is to have each user have a seperate account on the computer (again, mac or PC, doesn't matter).
In each user's iTunes app on the computer, input the iTunes store credentials that match his/her mobile device that you setup in step 2 above.
On the computer, move all of the music that each person cares about into his/her separate iTunes database (ie, import the music into iTunes by whatever method you choose). The exact method for this is dependent upon whether its windows or mac, but basically, find the actual music files on the hard drive, and then import each of them into iTunes for each user. You want each user to setup their "new" music database on the computer. This is what the mobile device will synch against.
Once complete, synch each mobile device with each user's respective iTunes app. You MUST use separate iTunes databases at this point.
If all of the music was purchased post-DRM (or is DRM-free for whatever reason), then this method will result in each user having all of the music that he/she wishes. However, if some of the music has DRM, then your success here will be a crapshoot.
Photostreams should all continue to be shared and collective since they are attached to the common iCloud account, not iTunes.
Separate iTunes Music/App Account, Separate iCloud
This is the ultimate in "every man for himself". The advantage is the each person has their own free iCloud features (including the all-important backup) and each has their own iTunes account.
The disadvantage is the same as "Common iCloud, Separate iTunes" approach: individuals may lose access to already purchased music and apps. The photostreams will also be broken apart, although you can setup shared photostreams for the future.
To setup this up:
Create new iCloud/AppleID accounts for each person (except for the original user).
In each person's mobile device, use their new AppleID for both iCloud and iTunes Music and App stores. One person keeps the original AppleID and continues to use it.
Follow the steps above for creating new music databases in each user's account on the computer.
Synch each user's mobile device with their respective iTunes database.
OK, that's what i have for you at this point. I'm happy to answer further questions on this and help you figure out how to do what you want to do.
Thanks

I updated my apple Id, now I can't access my music

My old apple ID was an email I don't use anymore, so I decided to update it. When I logged in to appleid.apple.com, it prompted me to change my password because my old one did not fit the new requirements. After I changed my password I changed my apple ID. I verified that it had changed with my new email and everything was all set. I set everything up on my phone with the new ID (after some trial and error), but now when I sync my iphone to itunes it asks me to authorize purchases I made with the old ID. No matter what password I put in, it won't accept it, not the original password (before it prompted me to change it) or any subsequent. It then redirects me to iforget where it offers to send me my password. I check the old email, but the password never comes (it doesn't end up in spam either). Now, I can't access any music I purchased under the old apple ID on my phone and I have a feeling that when it comes time to update paid-for apps that I purchased under the old ID that will be impossible as well. If anyone can help me I would very much appreciate it. I know other people are struggling with this issue too.
Also, I didn't know which community to post this to, so this question might end up in a couple.

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

Updated to 8.1 now it wont work

I updated my itunes to the 8.1 and now it wont open i keep getting an error message
iTunes 8.1.0.52 has crashed. A minidump file has been created
What do i do?

You know, It's kinda rediculous...
Apple used to be known for it's quality control... now they are letting things like this happen on a regular basis.
I just hope they can get something working soon.

Updated my Apple TV now it want work

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