Updated my computer last night with the latest update. Now I cannot log into any of my email accounts-what's up
Updated my Air last night: OS X 10.8.2
Now NONE of my email accounts will accept passwords, not gmail or icloud or bellsouth(which I have recently started getting switched over to icloud).
Most of the "help" here is aimed at the really computer literate--dumb it down for me please.
-Don't make the response too technical--it only frustrates me.
Have you tried the steps listed in this article: iOS: Troubleshooting Wi-Fi networks and connections ?
Similar Messages
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My AppleTV (2nd gen) crashed last night with the latest update and now all I have a flashing light. What to do? It showed a USB symbol point toward an iTunes symbol and won't reset after resetting with the remote. Same thing.
usb symbol pointing toward an itunes symbol is apples way of trying to get you to connect the appletv to your computer running itunes so it can restore the apple tv's software
though it seems to be a connection few people make -
updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this. -
I updated my Iphone last night to the latest version of software 7.1???
I updated my Iphone last night to the latest version of software 7.1??? I cannot connect to my home wifi. It recognizes it's presence but keeps telling me i am unable to join. any clues???
when I look at the information of my Iphone about the home WIFI all the information is blank. Its only picking up the name of the wifi.Have you tried the steps listed in this article: iOS: Troubleshooting Wi-Fi networks and connections ?
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Hi I tried to install ios7 last night and the ipod touch now has a frozen screen with the itunes logo and the usb logo I plugged the ipod into my laptop and tried to restore only to be met with the message 3194 error cannot restore this ipod please help thanks
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I updated to the latest version of Safari now I cannot log into certain websites like my online banking. Another reason I loved using this computer was autofill, now that does not work the same either, I have to respond twice to get my info to fill in. I fill out many forms in a day and this change has been so bad that I have downloaded Mozilla Firefox to use instead. I hope apple fixes these issues but until then how do I revert back to an older version of Safari?
Quit Safari.
Open Keychain Access /Applications/Utilities
Select Passwords on the left. Delete any keychains for sites you have problems logging into.
Relaunch Safari. Go to Safari / Preferences - Autofill. Make sure all three boxes are selected.
Now navigate to a site, login with your user name and password. You should be prompted to save that data to a new keychain. Click Yes.
If you still have problems, go to ~/Library/Cookies. Move the Cookies.plist file to the Trash.
~ (Tilde) represents your Home folder.
Try logging into a site again. -
i dropped my phone last night on the floor and now it doesn't seem to be charging.
it comes up the battery on the screen but doesn't actually seem to charge.
i kept it on charge over night but that didn't work either.
can anyone help?You need to get your phone repaired. It's obviously damaged, and nothing we can suggest to you will fix that.
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I have tried to log into my Virgin Media Email account and get the message about enabling cookies and javascript. When I follow all the options (which are as stated in all your help pages) I still cannot log into my email account. Other websites that use usernames and passwords appear to be unaffected. The only problem I can see is with the Virgin Media site. How do I now access my email account.
Many thanks for your suggestions. The second option of resetting Firefox seems to have done the trick.
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Hello,
Do you know what I can do when my Iphone is blocked with the apple appearing ?
I cannot enter into the phone and I don't know what to do ?
Thank you for your help
AMGSOBasics from the manual are restart, reset, and restore.
Have you tried these? -
Downloaded mavericks, now I cannot log into my computer???
downloaded mavericks, now I cannot log into my computer???
I finally figured it out. I had always been able to login with just my Account Name. Now I have to use the email address of the account name. Not sure why that is. So I just added "@xxxx.com" to the Account Name and now it works. I don't have an a Mobileme associated with the Account Name.
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cannot log into any facebook games this happens all the time everyday
Hi,
Found a note explaining the significance of these errors.
It says:
"NZE-28862: SSL connection failed
Cause: This error occurred because the peer closed the connection.
Action: Enable Oracle Net tracing on both sides and examine the trace output. Contact Oracle Customer support with the trace output."
For further details you may refer the Note: 244527.1 - Explanation of "SSL call to NZ function nzos_Handshake failed" error codes
Thanks & Regards,
Sindhiya V. -
My email address was phished and I had to delete it completely. That was the one I used to download all my original apps on my computer. I have since changed to a new address, but since my apps were under the old one, I cannot update them without logging into the old address. It no longer exists....so how do I fix this?
Some of the apps I don't really care about updating but, I did download the new Mountain Lion and it wants to update my iphots and I can't do it.
Any help will be appreciated! Thanks!Hi joaroa,
When you say you deleted your email and changed it completely, those are actually two different things, and it sounds like you are talking about your Apple ID, not just your email, (because you speak of making purchases with it).
If you changed your Apple ID (preferred, How to change the name you use for your Apple ID), then you would not have another Apple ID and all of your purchases would still be with your only Apple ID, it would just be renamed to your new email address.
If you instead created a new Apple ID (with a different email address) then of course you have two different Apple IDs and the old one still exists and is probably active. Just because you may not use an email address anymore, that doesn't mean an Apple ID of the same name is inactive, Apple IDs aren't deleted. If you start purchasing Apps with your new Apple ID, it can really cause confusion because, as you see, you need to be logged into the Apple ID that purchased an App to update it. It would be best to stick with one Apple ID for purchases, probably the one you have spent the most money with. Remember, unless it's an @mac or @me Apple ID you can rename them rather than creating yet another Apple ID. Since Apple IDs can't be merged or deleted, creating more can be a messy.
If you don't remember what the password is for a particular Apple ID, you can visit iforgot.apple.com where you can reset it, the AppleConnect password. If the Apple ID is no longer a valid email address, you can use the security question method to reset the password instead.
Unless you have made a lot of purchases with your new Apple ID, I'd recommend moving back into your old one, especially if that has the most or the most expensive apps with it. If your new Apple ID is the "name/email" you want to use, you could rename the new one to a secondary email, then rename your old Apple ID to your preferred name/email. Basically, rename the new one to something else which frees up that name (email) to rename your old Apple ID. Thus your old Apple ID has the new name. See My Apple ID. The "Manage your account" link is where you can rename the ID itself.
Sorry about getting long winded here, but it's important to keep as few Apple IDs as possible, at least when it comes to purchases. If an Apple ID is undesired, rename it rather than creating a new one. It will be much simpler in the long run.
Let us know how it goes.
ivan -
I upgrade to I Tunes version 11.0 (163) today and since this «upgrade» when I connected my I Pod (4th generation) I tunes open, the screen sayind conected on my I pod is on but my I pod will not synchronysed neither will it appear on the bar or the left column.
My I Pod work very well, I do not want to change it yet. It was working very well with the previous version of Itunes.
What can I do? I try everything written in the help/ support section. (reinitialisation, etc..)Model Name: MacBook
Model Identifier: MacBook6,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.26 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB61.00C8.B00
SMC Version (system): 1.51f53
Serial Number (system):
Hardware UUID: 33F11070-FB1E-5288-9710-272425BC5B69
Sudden Motion Sensor:
State: Enabled
Is that what you needed? -
"The connection to the host was unexpectedly lost" Cannot log into AIM
Every time I try to log into ichat, using AIM service I get this message...
The connection to the host was unexpectedly lost.
However, I can log onto ichat on my other mac. (macbook) And I can access AIM from AIM program on my windows computer....
Everything in preferences is configured right...Can anyone shed some light onto this?
thanks,
JoelI have this problem, using ichat only (not using aim directly) and posted before in another thread with essentially the same name as this one. I tried all the solutions offered and none worked. BUT I did "solve" my problem. Here's how:
Solution number 1) I connected my macbook via an ethernet connection directly to my cable modem. No other changes at all, no further problems, was able to use ALL features of ichat immediately and quite well (audio and video).
Solution number 2) Since we have several computers at home, we must use a wireless router, a Netgear router. If I connect to the router (which then connects to the cable modem), ichat does not work, and I get the exact message as in this subject line. Going to the Netgear router settings (changing nothing on my macbook), I changed ONE thing only: I disabled the SPI firewall. Then, no problem using ichat to chat, but I still can't use audio or video features.
Hope this helps. For me, it diagnosed the problem with using basic ichat: the SPI firewall on the router. Also, the audio/video problem is a router problem too, which I do not yet know how to fix.
Since I am timid and fearful, I do not want to leave the SPI firewall permanently disabled. -
How can I find my apple ID name? I changed it to something with a typo and now I cannot log in.
I changed the email account from an old email address to a new email address about a month ago. I couldn't log back into the account, and when I tried to retrive the password (which I did not change) the website said that no apple ID existed under either the old email or the new email.
I then made a second apple ID to be able to talk to customer support. This is my second, empty, worthless ID with no purchases in it, not the one I'm trying to recover. I emailed apple support and, after a month of her giving me directions on how to change my second, worthless ID around to the username I wanted, I sent her some screen shots showing that this account was empty and NOT the one I wanted help getting back into or changing. When she fininally understood the problem, she told me to call apple, who told me to email her. So now I'm here.
Have I lost every thing I've bought? Every single app, song, and season pass? I mean, all I did was change the email address to something with a typo.The following article(s) may help you.
Look up your old and forgotten Apple ID
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