Updated my iPhone 4 to iOS 6 and lost contacts and notes
So yesterday I find that my iPhone asks me to update to iOS 6 to which I say yes. Tells me if I want to do a backup to iCloud. I say yes again. It updates normally and at the end of the backup process it tells me iCloud does not have enough space for the backup. Oh ok, too bad. I'll do something about it later, now I need to use my iPhone. Turns out most of my phone contacts and my notes disappeared. So... hmmmmm... I didn't complete the backup to iCloud but it deleted my contacts and notes all the same. VERY DISAPPOINTED at Apple. Any suggestions?
I first bought an iPhone 3 years ago. The sales pitch was "up to 5GB all of your pictures, contacts, and Notes" will be saved on the Cloud". So over a year ago I lost my iPhone and bought a new 4S, and guess what? All of my Notes and pictures were restored. Now here we are in February 2013. I had accessed my Notes just this past weekend. Today my iPhone tells me I need to update my IOS to 6.1 so like a blind Apple sheep, I did so. Guess what? My Notes are GONE! I call AT&T where I have Apple support, and they have no idea what the 6.1 change did to the old instructions. Apparently there is a NEW "create an iCloud email" setting but I have no idea if that is going to bring back my Notes. I have to make an appointment and something on the Apple site says if I need help it will cost me $19. Wait, I already pay AT&T and they cannot solve the issue because of the new 6.1. Something fishy here and I am not happy about it. Where did my Notes go? My phone is not broken, but it looks like by updating the phone to 6.1 wiped out my Notes from my phone!!!
Similar Messages
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I updated my iphone to ios 6.0.1 and selected icloud. I lost all my contacts - how do i get them back?
No. Anything that was created after your last backup will be gone.
Use iCloud to automatically backup your device, usually once every 24 hours. -
I updated my iPhone to iOS 7.0.5 and I lost my messages and camera app and other apps i downloaded from app store. I was having the problem of losing apps since before I updated to the latest IOS. I have tried enable and disable restriction, connecting my phone to my laptop and sync from my computer and none of them is working. What should i do?
Often when this type of thing occurs with missing default apps it is due to a situation where you are unable to 'see' the apps. If you will go to your front display of your device go to settings>General>Reset>Reset Home Screen layout.
This reset allows for your apps that have for whatever reason been hidden in such an area as you arn't able to find them now to be returned to the area as which they were when you first had the device.
As far as the missing Apps that were purchased through the Apps Store if you will go to settings>itunes and Apps store and click where it reads about automatcally downloading apps clicking on the toggle switch AND clicking on the toggle switch which allows for cellular data to be enabled this then will effectively automatically download all apps to your device that was purchased from the App Store.
Good luck friend. -
I updated my iphone to ios 7.1.1 and after that my contact photo when i call or call others to me is a small cycle of that picture i choose ... How can i make a big picture when i call my contant and when others call me ?
It's not clear why Apple made this change; speculation (which is not really allowed in these forums) is that it was done to protect the privacy of the caller.
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I updated my iphone to iOS 6.1.2 and now my iphone calander and macbook calendar no longer sync (they used to). How do I get them to sync again?
Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers. -
just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks
Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy -
i just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?
There are a number of threads from other people reporting the same iTunes connection issue - it looks like there might be a problem at Apple's end
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i updated my iphone to ios 6. now i can not charge my phone with any cable. it says charging do not support this accessory. what should i do now? can anyone help please!!!!!!!
I upgraded my iPhone 4 last evening to iOS 6, the upgrade completed and the device was usable. Then in the morning I went to the device to check E-mail, Voice Messages, Test Messages, etc... and the phone was dead. I tried plugging the device into a charger (for a couple of hours) - still dead. Plugged into computer with iTunes, device not recognized or discovered, and iPhone was still dead... Took the iPhone into an Apple Store and the Technician looked it over for any visible signs of defect/malfunction, then performed various tasks to breathe life into the phone - nothing... His suggestion, at this point, was to replace the phone. He speculated that the iOS upgrade possibly corrupted the iPhone's charging firmware, and that this device was now a BRICK. Keep in mind that the phone and it's charging abilities were perfectly fine prior to the iOS Upgrade. I hate to go through the replacement hassle and the cost ($159.00) when the iOS upgrade caused the problem. Any suggestions? Thanks!
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I never got round to updating my iPhone 5 to IOS 6.1.4 (I think that's it!) and now I can't update to IOS 7!
How do I get around this?
Thank you!Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers. -
I Recently updated my phone to the newest software iOS 8.0.2 and it put my phone in recovery mode. So I connected it to iTunes and restored it twice and my phone still says connect to iTunes.
Are they not on the computer you have regularily been Syncing and Backing up to...
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
HELP
Reset the iPhone.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If you can unlock your iPhone now, tap Settings > General > About then scroll to: Version
If it still says the 7.1.1, then the update was not applied.
Use Recovery Mode. You can restore from a backup > iOS: Unable to update or restore -
I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!
The friend who sold it to you needed to clear his Apple ID off the phone before he sold it to you. Of course if it wasn't his phone in the first place then he could not do so. He is your friend but you don't know where he is?
There is nothing that will help you short of getting the password for the Apple ID from your friend. If you cannot obtain that there is no workaround. -
Ever since I update my iPhone to ios 7 I been having so much trouble with it. I lost all my contacts all the time, my notes, I set a ringtone and it change it... What should I do?. I love iPhone but this is making me angry. :(
Basic troubelshooting steps have not changed in iOS 7. Restart, reset, restore from backup, restore as new.
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i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?
If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.
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I updated my iphone5 to ios 7.1.1 and i lost my notes and some contacts. How do i recover them? Please help!
No. Anything that was created after your last backup will be gone.
Use iCloud to automatically backup your device, usually once every 24 hours.
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