Updated my iphone 4s and now it won't turn on
I updated my iPhone 4S today and now it is stuck in a loop with the apple logo. I tried doing the restore/recovery mode and it runs for 5 minutes then comes up and says it cannot be restored. Anything I can do or do I need to go to the Apple store?
If the phone won't restore from iTunes, there isn't much you can do. If your phone is still under the 1 year warranty or you purchased AppleCare+, Apple will be able to swap your phone out at no cost. If you are no longer under warranty, you can get a replacement 4S for $199 plus tax, in which case you may want to consider upgrading if you're eligible.
Similar Messages
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I UPDATED MY IPHONE 4 AND NOW IT WILL NOT TURN ON. ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
plumbin wrote:
.... ALL IGET IS THE ITUNES LOGO AND AN IMAGE THAT LOOKS LIKE THE CHARGER PLUG.
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download -
I just updated my mom's Iphone 4, and now it won't turn on. When it does, there is a "itunes" icon, with the cord picture, which is asking me to connect to Itunes, I believe. Can't get past this screen to even turn it on. What do I do without having to restore her entire phone, which I have no idea how to do that?
You need to restore using the recovery mode described in http://support.apple.com/kb/HT1212 and may need to do that more than once to succeed.
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I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod? -
I updated my iPhone 4, and now it won't let me download Apps. Why?
I updated my iPhone 4, and now it won't let me download Apps. When I try to download an App, it just keeps spinning/thinking, but nothing ever happens. Help!
Have you tried restarting or resetting your device?
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My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Dropped iPhone 5c and now it won't turn on
My cousin dropped his iPhone 5c and now it won't turn on. It doesn't charge or make any noise. What should I do?
Try to reset the phone
Hold the sleep and home buttons until the apple logo appears and allow normal boot up - there is no data loss
If this does not work - then chances are that there is hardware damage that cannot be fixed through the user troubleshooting methods and bring it to an Apple or authorized repair store
(974) -
Have updated my iPhone 5c to iOS 8 and restored it and now it won't turn on. I have tried plugging it in even though I know it was fully charged, I have shut down my rebooted my computer and iTunes from scratch and reconnected my phone and still nothing, any ideas?
Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I dropped my iPhone 4S, and now it won't turn on...
I just got it, and I dropped it, and now it won't turn on. I usually always have cases on my phones, but I'm waiting for it to come in the mail. And just my luck, I dropped it.
I tried plugging it in to my computer, and it just makes the sync noise repeatedly. But won't turn on. Is this fixable? I really can't afford to buy a new one at $600. this close to Christmas. Please help me!Hmm. That helps. But I just got it through my service provider, so its only a week old. Lets hope its less then the $200!
Thanks! -
I updated my iphone4 and now it won't do anything it just tells me to plug into itunes what do I do
Hello h4davis,
Thank you for the details of the issue you are experiencing after updating your iPhone. If you have not resolved the issue, I recommend following the steps in the article below for an issue like this:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I tried to update my sons iPad now it won't turn on or off it shows a cable and iTunes symbol tried holding down sleep button & screen button but no luck does this mean it's Broken I've seen posts saying their iPad died after doing updates.
It's not broken, it just means that the iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
You will need to connect the iPad, via its cable, to a computer's iTunes (you will need an up-to-date version of iTunes installed on the computer), and you should then be able to reset the iPad and restore/resync the content to it. -
I reset everything on my iphone 4 and now it's stuck on a loading scree and my lock button is broken. what do i do?!
There is nothing you can do as you won't be able to reset the device.
You can wait until the battery goes flat then try connecting it to power so it restarts. If the same issue occours then you'll need to restore it on iTunes by entering recovery mode. -
Updated my iPod Touch and now it won't turn on.
I updated my iPod Touch and it wiped everything off of it. I let it charge overnight and now it's powered off and will not reboot and it isn't detected by iTunes. Sleep/Home button restart not working nor is recovery mode. Any thoughts? Driving me nuts, no prior issues or mistreatment.
You can see if DFU mode will allow iTunes to see the iPod so you can restore it.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Over the last couple of days, there has been more posts with your same problem,. -
My iphone froze and now it won't turn on or charge! Help please!
I downloaded a book app onto my phone, after trying to use it, it froze and the home button wouldn't work, so me being the idiot that I am decided that maybe if I locked it, it would work.. it didn't and so the phone went black, but it would still ring and play music (although I couldn't answer), and then once my music stopped playing, I couldn't turn it back on. Now, my phone has finally died and has been charging for about an hour, via the wall and now via the computer and it still hasn't turned on. Any suggestions?
iPhone 4 iOS 7Genius reservation http://www.apple.com/retail/geniusbar/
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I had a temperature warning come up on my iPhone 4 and now it won't turn on
I had a temperature warning come up on my iPhone 4 saying I needed to cool it to use it or something and turned it off and attempted to turn it back on as a means of fixing it, but it didn't work and now my phone isn't turning back on and even when I connect it to the charging cable (either to a plug socket or iTunes via my laptop) nothing happens; it doesn't even seem to detect it, my phone is still lifeless.
Anyone know what to do about this and how to fix my phone again? Cos right now, it's nothing more than a nice looking paper-weight. Would appreciate the feedback, thanks.Try a hard reset while connected to power: (adapter, not iTunes on computer): Press and hold both the Home button and Sleep/wake button at the same time for about 15 seconds and release when the Apple Logo appears.
If this doesn't work: try to force restore: http://support.apple.com/kb/ht1808
NB: the article above will erase all data and content, so make sure you've got a backup
Good luck
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