Updated my iPhone and lost all of my pictures and contacts how do I retrieve them
Updated my iPhone and lost contacts and picture. How do I retrieve them ?
Hi NicoleTosi,
Thanks for visiting Apple Support Communities.
If your iPhone is not syncing after upgrading, you may want to try setting up syncing in iTunes again by following the steps in the article below. If you're syncing music, try un-checking and then re-checking the "Sync music" checkbox in iTunes.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Cheers,
Jeremy
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**********DON'T DO IT***********
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Solution #5 – Restore Your iPhone
This fix submitted by Chris (thanks!) in the comments, and seems to work for a few people:
Plug iPhone into Computer
Launch iTunes
After it’s done syncing, right click on iPhone (under devices in the left) and click on “Restore from Backup”
Choose one (it may not be the most recent, some folks have bad backups just before the upgrade)
Let the iPhone restore completely
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What did you update with what? Are we talking a computer? A device like an iPhone? You updated iTunes? You updated the operating system?
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