Updated my itunes software and lost 1000 tunes. unable to recover. Could they be in the cloud. not subscribed

After downloading the latest apple software update I discovered I had lost almost 1000 tunes off my ipod touch. when I turned on my computer and loaded itunes the cloud symbol was showing and when it was scrolled it stated I had items to download? I have not knowingly subscribed to the cloud and therefore cannot access it. If that is where my tunes are, then how do I retrieve them?

Redownload past purchased from "iTunes in the Cloud" does not use or require a personal iCloud account.  This article explains how to do this: http://support.apple.com/kb/ht2519.

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