Updated my phone to the new software lost all my music, pictures/videos and apps, how to i get everything back?  someone help!

updated my phone to the new software lost all my music, pictures/videos and apps, how to i get everything back?  someone help!

You should have been sycning them with your computer all along.  Sync them from your computer back to the iphone.

Similar Messages

  • I refreshed my windows 7 and lost my itunes on my computer. I have my music on my external drive, how do I get everything back? HELP

    I need help reseting my itunes after I refreshed my windows 7 on my pc. I have my music on my external drive & my ipod. How do I set up again?

    This question has to do with how to restore your computer drive if you backed up the computer to an external drive. Did you use backup software or did you just copy the data from the old computer to the new computer? If you just copied, then you need to just copy over the Music folder which should contain the iTunes folder.

  • HT4623 im trying to updat emy phone to the new software it says its downloading but then doesnt update and reboot my phone to update it , keeps sayin errror how do i sort this ?

    hi there i wonder if anyone can help me im trying to update my phone to the new software 7.2 an it says its downloaded but then doesnt rebot my phone to complete the update it just says there an error an throws me out !! any help on this ?

    gemsmobiletans wrote:
    my phone does not have software update option on it.
    If you have iOS 4... See Here...
    http://support.apple.com/kb/HT4972
    OR...
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch
    Make sure you have the Latest Version of iTunes Installed
    iTunes free download from www.itunes.com/download
    Note:
    The Current iOS for the iPhone 4s is iOS 7.

  • HT6154 I lost all names to my contacts numbers. How do I get them back?

    I lost all names to my contacts numbers. How do I get them back?

    Restore from your last backup.

  • TS3988 i have updated my phone with the new software and it keeps saying that verification has failed on my icloud and that the certificate for service is invalid.  following this now my phone does not recognise any of my iphone contacts and so i cannot f

    i have updated my phone with the new 6 IOS. Since doing this my icloud account keeps saying that verification failed and the certificate for service is invalid.  Folowin this problem my phone also does not recognise my other iphone contacts so i cannot facetime or send imessage

    You don't need an app. You need couple's counseling. I believe what you want to do may also be illegal in many jurisdictions.

  • I have an ipod touch 4th generation, 8gb. I tried to update to ios 6.0.1, but it reset my ipod to factory settings instead. How do I get everything back? Help please!

    Hi! Today I tried to update my ipod touch 4th generation to ios 6.0.1. But the final result was my ipod being reset to factory settings. I don't know what happened. Does it mean I lost everything on my ipod? How do I get everything back? I had backed up my ipod on my computer before updating. Will that help? I don't know what to do now. I'm not very good with anything electronic, so now I'm afraid to touch anything in case I make it worse...

    The backup that iTunes makes does not include synced media like apps and music. Se the following for what it does contain.
    iTunes: About iOS backups
    http://support.apple.com/kb/HT4946You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT4859 I forgot my passcode and then my phone reset and backed up but the icould its updated back to has lost all my data.... How can i get this back?

    I recently forgot a new passcode on my phone so it became locked. i went to rest this via itunes but when it came to restore the phone non of my data including contacts, apps, messages, photos etc are available. It seems to have restored to a back up from after the phone was wiped. How can i get these back?

    There's one other variable, although it shouldn't really come in to play but worth checking anyway.  Is it possible that the backup was made using a higher version of iOS than the one you are running now?  For example, if you were running the iOS 7 beta, then restored to version 6.1.3, the backup would not be listed as you cannot restore to a backup made on a device running a higher version of iOS.  If that's the case, you would have to update to the same or higher version of iOS in order to access your backup.
    Also, you can redownload apps and certain other purchased media (in most countries) as discussed here: http://support.apple.com/kb/ht2519.

  • Lost all info I had on my calendar How do I get it back?

    Lost all info I had on my calendar.  Doctor apps etc.  One day it was there next day GONE!  How do I get them back?

    What are you talking about? There is no "provisioning profiler" under settings.

  • I have created my id for itunes. I am trying to update my phone to the new software, but am having issues. My phone is showing the usb needs connecting to itunes. this has been done, but it is not doing anything. Advice?

    help.

    Your phone is in Recovery mode. Once you connect to iTunes and the computer, click on restore. See this support document http://support.apple.com/kb/HT1808

  • I just got a new Macbook Pro, plugged my iPod into it and lost all my songs on my iPod.  How do I get them back?

    I just got a new MacBook Pro, plugged my iPod into it and noticed all my songs didn't transfer, including the 6 new ones I just purchased.  I then brought it back to my PC to sync, and lost all my songs on my iPod.  I'm now receiving all kinds of weird messages that the name of my iPod is a duplicate and cannot be synced (no matter what I put in it).  During the process of loading it on my Mac., a bunch of odd emails were popping up to sync.  I just kept deleting and adding mine.  Is it corrupted? What have I done??? I am a personal trainer and live by my iPod.  Please help.

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • Wiped computer, lost all files, have it on my itouch, how do do get it back

    I have a HP computer. I got an itouch that I have synced all my songs and pictures onto and one day the power went out and my hp stoped working. I was told I needed to wipe the computer clean and put it back to factory settings. I lost everything. I was told I was able to retreave all the songs I bought over itunes store but am unable to get it. I have authorised my hp and my new macbook for the library gone up to file and hit transferd purchese and it says that its not authorized. so I follow the derections to authrize it again and it says it is. and its jut a big circle that doesnt get me anyware. I've spent well over $200 on these songs and I want them back. Please help!

    No I was unaware that I needed to back up my computer until after this situation it was my first computer and I was not well informed. Thank you for the link I tried to do all that was suggested and still have not resolved my issue. It says that I'm authorized but wont let me see the purchased items nor will it let me transfer purchases from my itouch.

  • I lost all my music i bought on itunes how do i get it all back is there a way itunes keeps a record please help me?????

    Can someone help me find my music i bought on itunes. I lost it all. Does itunes have a backup somewhere. i deleted it all. do they keep records of bought music.

    Yeah, but if I bought a CD I wouldn't have to pay 30 cents extra to have the complete use of any tune on the CD would I?  ten songs on a CD means you pay an extra $3.00 for the CD that you didn't agree to but its held for ransom.
    What? No idea what this has to do with anything (or even what it means)...
    So if you wanna be FAIR itunes isn't fair.
    Don't purchase from iTunes if you think it is unfair. There are many other places to purchase music.
    kcsummerkc wrote:
    And if you don't have an IPod but some other equipment?  Then what?
    You make a backup even if you have no other equipment or an iPod.

  • So I rebooted my iMac to reset the administrator password and now all of my data is gone. How do I get everything back on my computer?

    So I forgot my administrator password and I rebooted my computer to reset it and now everything is gone. How do I get all of my data back? Thanks!

    Exactly how did you "reboot to reset"?
    Rebooting simply means shutting down the machine and turning it back on. That does not erase any data.

  • I lost all my bookmarks in my tool bar, how do I get them back?

    I had all my companies in my toolbar, that I use to click on to pay my bills, but they went away for some reason and I can't get them back. I am 85 years old and I might have click on some thing that cause this, please help . Thank You Mr. J.C.M.

    You restored your iPhone with iTunes from the backup for your iPod Touch?
    If so, photos/videos that were in your iPhone's Camera Roll should have been imported by your computer before doing this. You could then transfer these photos/videos back to your iPhone via the iTunes sync process.

  • I've lost all track rankings, last played etc data, how do I get it back!?

    I accidentally deleted some iTunes related files, but restored them from the recycle bin. My whole iTunes library had disappeared but I managed to restore that, however, all the track rankings, last played, play count data is missing. A real pity as I have ranked over 5,000 songs! Any ideas where the data is stored and how I get it back into iTunes please?
    Toshiba   Windows 2000  

    The file with this inforamtion is called:
    iTunes Library.itl - it is normally in the iTunes folder.
    Did you find this in the Recycle bin?
    There is another copy of the libary called:
    iTunes Music Library.xml
    But this does not contain all the inforation you want and is used to allow other programs to look in the library.
    http://docs.info.apple.com/article.html?artnum=93732

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