Updated nano to 1.2 and now can't connect to PC or iTunes

I made the mistake of updating iPod Updater and iTunes and then updated nano to 1.2. Seemed to work fine last night and then today I got a message on the nano screen saying "firewire is not installed. plug in USB to download". I couldn't get the message to clear the screen until I reset many times. AT first it was recognize on both PC and iTunes and then when I tried to connect I got a message saying the device was not installed correctly and it wouldn't load and now suddenly I can't get the PC to even attempt to recognize the device. I did uninstall the updater and iTunes and then re-install the software back to previous revision but that didn't seem to make any difference. Can someone help??
Compaq   Windows XP Pro  
  Windows XP Pro  

The only resolution I could get from Support was to replace the device.

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