Updated OS now errors with WIFI & EMail accounts
I updated to the 46MB latest Os update now cant seem to access my Outlook webmail and handset not recognizing connected to WIFI. Getting error "your device is not connected to a network. Connect to a network and try again".
Getting this error when trying to add Outlook webmail account as after the update and reboot the account was no longer getting emails.
Help please?
Solved!
Go to Solution.
This was resolved with another reboot.
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I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)
In your email settings on the phone check to make sure it is set to receive emails on cellular network. It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on.
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since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?
You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.
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An error occurred during email account validation
Hello everyone
I have a seriously annoying problem with my BB Curve!
I added a language on to my phone using the Desktop Manager which resulted in the phone being backed up and reinstalled (like a reformat but the data wasn’t lost). Ever since then I am unable to access my email account information that I set up on the phone and wasn’t receiving emails (this coincided with the Blackberry blackout). After that I deleted the email account on using the website email account access for blackberry and re-entered my account information, this allowed the emails to come through my phone but I still cant access my email account information.
If I go to Main Menu > Setup > Email Accounts > Internet Mail Account the phone will hang up while trying access information
If I go to Messages > Options > Email Account Management, I get the following information “Unable to open email setup application. Contact your wireless service provider” I have called Vodafone for the past 5 days now but they are of no help.
If I try to edit the account information (like signatures) on the hutch.blackberry.com website, I get the following error “An error occurred during email account validation. Please check your information and try again.”
Has this happened to anyone before? Is there any solution to this problem?
My phone is currently on Software version 6.0 Bundle 2342
Please help!!!
GwenI would keep trying, or wait and try again. There could be a server issue which will be resolved.
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BB 8520 Error: An error occurred during email account validation
Device info
Your carrier: TMN Portugal
Model info and OS version: 8520 V 5.0.0.822
Hello,
im getting a problem:
I had my email account configured on a BB. Everything was working fine. I changed for a new Blackberry, and when i switched my device on www.tmn.blackberry.com it asked me to validate my accounts. And when i was trying to validate my email [email protected] i got this error: An error occurred during email account validation.
The problem is that all the settings are fine.Username, password and server name.
And the wierd thing is that i have 2 more blackberrys in my company, with a masterphone.pt email working. But when i try to configure another they all give this error now. No one can change their device, or they will lose the email configuration.Hey s_roy12,
Welcome to the forums.
Check out How to integrate a Microsoft Outlook Web Access email address with a BlackBerry Internet Service account http://bbry.lv/oXXGLx.
Let us know if you have any other issues.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Syncing with POP3 email accounts
I'm just about at my wit's end, having spent the last few days trying to get MobileMe to do what Apple claims it can do. It can't.
That said, I now must figure out how to get my iPhone to directly access and sync with a couple of POP3 email account I have. I have tried going to settings, choosing "other", and adding in the correct info. It says that it "can't make the connection with SSL" and would I like to try without that, but when I say "OK", that doesn't work either.
Why is this so difficult? I replaced a Treo with this iPhone and am now having second thoughts. I mean, it can't access a POP3 account? What 90% of the world uses? I thought the iPhone was ready for "real" usage and not just a kid's phone. Frustrating. I just want to read my email... this should be "PDA 101"
OK, enough raving. Anybody know what I'm doing wrong?Regarding email, what I was trying to do was have access to my already existing email, not the me.com email. He told me that I’d be able to sync my existing emails with MobileMe... but you can't, at least as far as I can tell.
A MM account can check the incoming mail server for a POP account - this option is available at the MM website. Messages received from a POP account will be downloaded to the Inbox mailbox for your MM account. The downside is when replying to or forwarding a message received from a POP account. The reply or forward will be sent from your MM account.
The idea is to use the MM email account as your email account. I've had a .Mac account for some time which was converted to a MM account. I moved quite a bit between 2000 and 2004. At the time, I was using the email account provided by my ISP. Every time I moved, I had to change my email address, and most ISPs don't provide or support an authenticated SMTP server. I started using a PowerBook as my primary computer in 2000 and if I wasn't connected to the internet via my ISP, I was unable to send messages with the email account provided by my ISP. I decided to start using my .Mac account as my primary email account which solved a number of problems for me. When moving, I didn't have to change my email address and since .Mac has an authenticated SMTP server, I was able to send messages with my .Mac account regardless the ISP used for my internet connection.
MM continues this for me with my PowerBook and with my iPhone. I can send messages with my MM account regardless the ISP used for my internet connection - with the Mail.app on my Mac, with the iPhone's Mail client, or with Outlook or OE on a Windows PC.
Meanwhile, I’ve set up these two email accounts and both can receive email but neither can send, although my me.com address will send & receive.
Because a MM account has an authenticated SMTP server, and your POP accounts probably don't. Who is the email account provider for these POP accounts?
I spent about 1/2 hour this afternoon with Apple tech support who couldn't figure that out and told me I need to do a complete factory reset on my iPhone, which will bring it back to original factory specs, causing me to loose all downloaded programs, information, etc., although I could back it up first with iTunes.
If you are syncing contact information and calendar events over the air with your MM account and your contact information and calendar events are available at the MM "cloud", this data will not be lost when doing a restore with iTunes. Other than that in regards to contact information and calendar events, the iPhone is designed to be synced with the supported application on your computer. If you aren't syncing contact information and calendar events over the air with your MM account, you should be syncing this data with the supported application on your computer and if so, this data remains on your computer and will not be lost when doing a restore with iTunes.
All downloaded applications from the app store should also be available in your iTunes library, which won't be lost when doing a restore.
iTunes creates and maintains a backup of your iPhone for all data on your iPhone not included with the sync process such as; most settings, SMS messages, notes, recent calls, call favorites, data stored on your iPhone by 3rd party applications, and photos captured by your iPhone - but I wouldn't depend on this one. Photos captured by your iPhone should be imported by your computer as with any other digital camera.
Your iPhone's backup is updated if needed as the very first step during the sync process. Before restoring, the first step should be a sync to update your iPhone's backup if needed.
Since all data available on your iPhone is included with your iPhone's backup or should be available and remain on your computer such as your iTunes content, photos transferred from your computer to your iPhone, etc., nothing will or should be lost during the restore process.
I had a Treo before the iPhone and setting up the email on it took me about 5 minutes. The contacts and calendar sync flawlessly with Outlook, and the setup for that was probably 15 minutes.
Which application did you use to sync your Treo direct with Outlook on your computer for contact information and calendar events?
So my secondary point is that the iPhone is not really ready for corporate life yet unless you are willing to put a LOT of effort into setup, which I was.
A MobileMe account is not designed for business use - it is designed for personal use and the idea is using the MM email address and account as your primary email account/address.
I access my MM account and a business POP account with the iPhone's Mail client. Setup for both took minutes. Both accounts have an authenticated SMTP server and I've never had any problems sending with either account for over a year with my first generation iPhone, or with my iPhone 3G. This is when connected via various wi-fi networks with different ISPs and via EDGE or 3G.
If you are trying to access legacy POP accounts that don't have an authenticated SMTP server, you will have problems. I don't know what was different with your Treo in this regard, but the device has nothing to do with an ISP blocking the use of SMTP servers that are outside of their network or not provided by the ISP being used for the internet connection unless the SMTP server is authenticated. Most if not all ISPs block the use of SMTP servers that are outside of their network or not provided by the ISP unless the SMTP server is authenticated. This has nothing to do with the iPhone. -
Looking for help to update the certificate for my Exchange Email Account...
I'm trying to update the certificate for my Exchange Email Account...Dell had me delete the account, install the new certificate on my phone, and set up the email again...But it still won't work and acts like it can't find/use the new cert. Any suggestions besides a hard resest of the phone?
That's a great question, LSchmitz!
Is the e-mail account on your cell phone? Which device? If its on your phone, an Exchange e-mail, may need to be provisioned/ set up by your employer/ IT department.
VanessaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
My email won't send from my iPad. It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?
Hi Allan,
Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again.
After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct. -
Mail app shows 898 MB ... with no email accounts!
I am trying to help my wife troubleshoot storage issues with her iPhone 5. The mail app was very large (over 1 GB in size with only 45 emails, and no attachments), so I deleted her email account on her iPhone 5 and on her iPad 2. I rebooted both the iPhone and iPad. I verified that there are no mail accounts on ether device. When I choose the Mail app, I am greeted with a screen to set up an email account.
So I went to Settings > General > Usage and checked the size of the Mail app. On the iPad, it is 39.6 MB. On the iPhone it is 898 MB! When I click the "Open Mail" link the Mail app opens and I see the email setup screen.
How can the iPhone have 898 MB of space usage with no email accounts? It appears that there are corrupted files on the iPhone ... is there a way to remove those corrupted files without wiping the phone? Can I wipe the phone and then restore from an iCloud backup? And If I use an iCloud backup to restore the phone, will those corrupted files come right back? Any suggestions on fixing this issue with the storage of the Mail app?Did you try sending a photo from the photo app? The same exact thing happened to me, I clicked a couiple times on the bottom button (for changing screens) and I got all my other apps working, except the email app - doesn't work at all & I can't even get into the mail category in the settings app.
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Problems with POP email accounts set up on iPad air why can't I send emails?
I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank youiOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
helo there i have a probleme with my email account if press to open my email it dont want open so what is wrong with my email
Moderator's Note: The subject was edited as we have moved the post from an existing thread and created a new topic.Hi, missjlouw.
Welcome to the Nokia Support Discussions.
What is the model of your phone and when did this start to happen? Also, for what email account is this? How are you accessing it? If you're getting an error message, can you provide it to us?
We look forward to your reply. -
I have an iPad with IMAP email accounts set up but can find no "inbox, drafts, trash" folders for each email account anywhere on my iPad or in Mac Mail. How can I set them up? I can't find anyway to set them up anywhere. Thanks
Hello blu monkey,
I found some resources that I think might help with the visibility of your IMAP email folders on your iPad and Mac.
On your iPad, you may need to follow the steps in this article to make sure your folders are visible:
iOS: If IMAP Mail folders are not visible
http://support.apple.com/kb/HT1393
On your Mac, I am not sure if you have the sidebar enabled, but you can enable it using the steps in the article below. When this is showing, you should see your email account listed near the bottom with a triangle next to it. When the triangle is pointing down, it should show your folders:
Mail (Mountain Lion): Show or hide the sidebar
http://support.apple.com/kb/PH11763
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My brand-new MacBook Pro is locked up. It's been trying to select the apps I want to use with my email account. How can I cancel it I've tried everything that I know of
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
- Or call Apple . You have 90 days of free telephone support
Complimentary Support (USA) -
HT5815 After update, i have problems with wifi
after update, i have problem with wifi
wifi always falls
I get no internet access
I have to reboot the system to returnInformation.
Troubleshooting Wi-Fi connection issues - MacBook Air (Mid 2013)
Troubleshooting Wi-Fi issues in OS X
Wireless Connection Problems - Fix
Wireless Connection Problems - Fix (2)
Wireless Connection Problems - Fix (3)
Wireless Connection Problems - Fix (4)
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I have the iPhone 4S, iOS7.0 of an ex-employee. That person would like a list of their contacts from the phone. I DO NOT want to sync with another email account, just a simple listing of the contacts.
Also consider using
Export Address Book
By Stefan Keller
Free, via App Store. Works like a charm. See here for details and link to App Store
https://www.subclassed.com/apps/export-address-book/details
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