Updated software and restored ipod = frozen on apple screen

I don't know what to do! I've tried everything I have found that's supposed to help it work. I updated the software and restored my ipod...backed everything up. Went to plug in my ipod to sync it with itunes and it's frozen on the apple screen with a bar underneath indicating the process and it is frozen. I can't get anywhere but here. I've tried several times.
Any suggestions???
Thanks.

Hi -
Take it to the apple store. They could probably help you. You need to make an appointment first (only available in U.S. or Canada). Or call 1-800-MY-APPLE, the address for the appointment is:
http://www.apple.com/support/expert/
Hope that helps!
SP

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