Updated the macbook pro and lost all my documents!!
I can't find any of my files and documents!!! Are they still on here, how do I recover them??!!
PLEASE HELP ASAP!!!!
ALL MY ESSAYS ARE GONE
More detail please, what did you update, the entire operating system upgraded from a earlier verison, (like 10.6 to 10.8) or did you perform a Software Update, or wiped your drive and updated or what?
If you can't figure it out, then stop what your doing, shutdown and seek the local services of a PC/Mac tech for data recovery options.
Next time make backups of your data off the machine.
Most commonly used backup methods
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in case i rest my phone and restore the back up that i have, what may i lose as data?
can i get back my whatsapp conversation noting that i didnt do any back up on Icloud!
i cant do any restore unless i do rest my mobile?
i need to get back my whatsapp conversations as they are very important and many are related to my work as we use it sometime instead of emails.
thank you in advance for your appriciated replyTry resetting it if you can: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release. If you can't, try to connect it to iTunes, go to the Summary tab of your sync settings and click Restore to restore it. If that doesn't work you'll have to force it into recovery mode to restore it as outlined here: http://support.apple.com/kb/ht1808.
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"Data Rescue II" from prosofteng.com has a free download demo available. You will need to follow/read the directions carefully.
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http://www.stellarinfo.com
Stellar Phoenix Macintosh -- Mac data-recovery software -- recovers data from damaged, deleted, or corrupted volumes, and even from initialized disks. An exhaustive scan of the drive is performed to locate lost partitions. All found data in the lost partition is then presented in a tree structure so that you can copy your lost files to a working volume.
*FREE* DOWNLOAD DEMO
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Maverick and Your System message
I've updated my Macbook Pro and my iMac with Maverick, updating the various apps (Pages, Aperture, iPhoto, Numbers & iMovie, too) in the process.
On my Macbook, everything functions perfectly. On my iMac, I get the Your System has Run out of Application Memory message. But it's not Calendar, it's Mail that not only won't open, but when it does now, it takes the entire system out with it.
I open Safari, and it works. I open Firefox, and it works and Safari still works. I open Calendar and it works, Safari and Firefox continue to work. I open Reminders, and everything still works.
I open Aperture, and it opens Finder instead, showing the 3.5 update that was installed two days ago (and Aperture has functioned), but doesn't seem to update the app; after about 20 seconds the update disappears and I can now open Aperture and it shows I'm now opening the updated Aperture, which it didn't show before.
I click on Mail, and the cursor spins for ten minutes. The mail window finally opens, but the cursor spins and does not connect to upload new mail, and I finally Force Quit Mail. Since the Maverick update, even though Mail was not updated (and maybe because Mail was not updated), I have been able to receive emails twice, and then the program crashed.
Besides the Aperture app, Pages didn't fully update on the iMac, and I had to remove the old Pages icon from the dock after the new program loaded up from Applications.
Any ideas?Maverick and Your System message
I've updated my Macbook Pro and my iMac with Maverick, updating the various apps (Pages, Aperture, iPhoto, Numbers & iMovie, too) in the process.
On my Macbook, everything functions perfectly. On my iMac, I get the Your System has Run out of Application Memory message. But it's not Calendar, it's Mail that not only won't open, but when it does now, it takes the entire system out with it.
I open Safari, and it works. I open Firefox, and it works and Safari still works. I open Calendar and it works, Safari and Firefox continue to work. I open Reminders, and everything still works.
I open Aperture, and it opens Finder instead, showing the 3.5 update that was installed two days ago (and Aperture has functioned), but doesn't seem to update the app; after about 20 seconds the update disappears and I can now open Aperture and it shows I'm now opening the updated Aperture, which it didn't show before.
I click on Mail, and the cursor spins for ten minutes. The mail window finally opens, but the cursor spins and does not connect to upload new mail, and I finally Force Quit Mail. Since the Maverick update, even though Mail was not updated (and maybe because Mail was not updated), I have been able to receive emails twice, and then the program crashed.
Besides the Aperture app, Pages didn't fully update on the iMac, and I had to remove the old Pages icon from the dock after the new program loaded up from Applications.
Any ideas? -
I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.
Eels290776 wrote:
if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
and essentially, to have it easily readable on both machines?
in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
note only one iTunes can access the iTunes library @ a time !
also, make sure the external is mounted on either machine before launching iTunes.
JGG -
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Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
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- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes -
So I just updated my MacBook Pro and installed the new version of iPhoto and rebooted it and now there is a logo of the world blinking on my screen and it will not go away please help
You can force quit by holding the power button down for extended period.
During boot up hold down the Option key and choose your Macintosh HD OSX.
In >System Preferences> Startup Disk>choose your internal OSX System as Default. -
i just bought a new Macbook Pro and loaded all my info from My old Macbook...now i can't remember for the life of me my Admin Password (which i created 3 years ago)...is there ANY WAY to bypass this on my new Macbook Pro and begin again...?
I assume that you don't have the installation discs, so:
1. Reboot
2. Hold command + s key down after you hear the chime.
3. When you get a text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
(Type these commands very carefully)
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
4. You will go through the setup process again, create a new admin account, login to it and then change your existing account password or whatever else you need to do. You can delete the account you made in this process, or not. -
I was updating my macbook pro and it restarted but didn't boot up. It made it to the gray apple screen with a spinning wheel underneath it. What do I do?
This was happening to mine as well and I had to take it in a few times and they had to wipe it completely. If your computer is more that 5 years old, it may be that it is time for a new one. I suggest taking it in so they can diagnose it!
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hello..i have the macbook pro and i had a password when it opens and when i have updated the software when i delete something it asks me every time to put my password ;/ how do i delete my password or just correct a setting for it?
You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads
Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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