Updated then utorrent, firefox, and norton stopped working

So my wife supposedly downloaded a new update for firefox on our desktop. Then a bunch of stuff stopped working all at once. I can still connect to the internet using internet explorer. I have tried uninstalling, reinstalling, resetting firefox, messing with firewall settings. I don't know what else to try. Any help?

If Norton also stopped working I would recommend running a virus scan with a different application. You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Start with MalwareBytes. If Firefox was updated by downloading a new installer and you are unsure whether that installer was from an official Mozilla website, uninstall Firefox and download a new copy here:
* https://www.mozilla.org/en-US/firefox/new/

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    Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
    Signature:
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