Updated to 10.4.6 and computer has frozen during installation. Help

was prompted to install update of 10.4.6 but during the installation the computer has frozen. The little bar that shows progress of installation is almost at the end but computer is frozen. the mouse cursor moves but nothing else responds. no previous problems at all until this moment.

i have spoken to the apple shop where we bought the computer, they suggested restarting to see if it has hopefully installed properly. Any suggestion on whether this is ok to do or what else to try? any suggestions gratefully appreciated.

Similar Messages

  • I am updating software on my ipad and it has frozen .cannot turn off/reboot What can I do ?

    I am updating my software on ipad and it has frozen...90% updated. I cannot turn off or reboot ! what can I do ?

    Update frozen
    1. Reset iPad
    Hold the Sleep/Wake and Home button down (together) until you see the Apple Logo
    2. If the above doesn't work, force iPad into Recovery Mode
    http://support.apple.com/kb/ht1808
    Note: Make sure battery is above 50%

  • My mac book pro has frozen during installation of OS X Yosemite.  What to do?

    my mac book pro has frozen during installation of OS X Yosemite.  What should I do?

    Wait it out for couple of hours.
    Hope you have a backup.
    If you have a backup ready, restart the computer.

  • Itunes has frozen during the ios update

    my phone and itunes has frozen during the ios update.  how do i resolve this?

    Hello LAUANS01,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device issues:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously

    I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously please help?

    YOur phone is in recovery mode, any data that was on there is already gone, you will have to restore your phone and use whatever backup you to restore to.

  • I have a dual 1.8 ghz pwer pc g5 and sometimes i put it in sleep mode and come home on my lunch break and the fan is running at full speed and the computer has frozen up...what is going on here?

    and sometimes i put it in sleep mode and come home on my lunch break and the fan is running at full speed and the computer has frozen up...what is going on here? is it a virus or has my computer been hijacked? it cant be good for the computer...anyone ever had this problem..?

    Your problem has been reported many times, but causes are as varied as individuals.
    Can we assume that a hard shutdown allows a normal restart?
    Can I assume that you have used Disk Utility from your OS X install disc to repair the hard drive directory? The freezes and hard shutdowns require that the drive be repaired (not permissions) or soon the machine won't boot at all.
    If the root issue is software related, in Console (the application) under Logs, there should be loggings around the time of sleep and logs that tell you what process went wild and froze the machine.
    Network activity is also a common casue.
    Other info:
    http://support.apple.com/kb/ht1776
    If hardware related, such as an external drive, other USB device (Wacom tablet) or USB PCI card, ejecting, disconnecting, removing, or in the case of the Wacom, updating drivers, are all potential remedies.

  • My 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

    my 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

    Did you click on the link just below that that says:
    iOS: Device not recognized in iTunes for OS X
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    You have to read the entire support article and follow the subsequent links if the first solutions do not resolve the issue....
    GB

  • I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    I'm trying to update my credit card information and it has my country as Canada and I live in the USA

    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • TS3694 Updated iPad to iOS7 and page has frozen in Terms and Conditions. Help?

    Just updated iPad to iOS7 and page has frozen with Terms and Conditions. How do i move on?

    Reset iPad and continue with update.
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • When i use google earth or somebody sends me a message or just simply opening a new tab, it crashes and it takes about 30 seconds to start working again, its not my computer as it is new and it has high spec, any help? thanks

    When i use google earth or somebody sends me a message or just simply opening a new tab, it crashes and it takes about 30 seconds to start working again, its not my computer as it is new and it has high spec, any help? thanks

    I figured it out!
    I read a solution for something that sounded similar.
    Anyone in similar position:
    Open iTunes app on iPhone, and pick an option from bottom, such as music. Then scroll down to bottom of page and where your iTunes ID is, press on it, and pick sign out.
    Then return to home screen, and double press home button and press and hold on first icon showing, until a minus symbol appears in the top left of icons present. Press on each minus symbol on each app in turn, until all app icons have disappeared. Then Restart the phone by pressing and hold the home button and the on/off/standby button at top of phone, until the apple symbol appears in centre of blank screen.
    Swipe to turn phone fully on and open settings and scroll down to iTunes and apps option and tap that. Pick sign in and put in your apple ID, it will accept it and then return to home screen and open iTunes a you'll find it works fine
    Simple really, but some like me won't think f this themselves!
    Hope that helps

  • HT5567 my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    my i phone 5  has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone

    What is showing on the iphone screen?
    Try this:
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    Make sure itunes is updated to the lates version on the computer.
    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/

  • Computer has frozen

    the computer has frozen and will not respond.

    hold the power key at the top right of the keyboard for about 10 seconds. This will force quit the computer. Then press the power key once to restart.

  • My Yosemite startup screen (grey mac logo and bar) has frozen after installing. The progress bar is stuck at halfway.

    My Yosemite startup screen (grey mac logo and bar) has frozen after installing. The progress bar is stuck at halfway.
    H

    I've had the same issue and despite clearing the PRAM and powering on and off repeatedly this is what has (at least temporarily) resolved my issue:
    I've done this 3 times and sometimes it works right off the jump other times I've had to wait a bit and try again or power off and try again, once the start up screen is frozen hit Command : Option : Shift : Esc and a window should pop up "You restarted because of a problem..." from there you can go to your desktop. I haven't found an actual resolution to fix the problem but this does get you into your computer.
    Hope this helps!

  • Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    Just want to echo this complaint.
    I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps.  It continues to crash each time I open it no matter what.

  • Updated my I tunes yesterday and now it wont open, please help

    updated my I tunes yesterday and now it wont open, please help

    I thought is was too much of a coincidence that the adapter went out the same day, but sure enough it did. Just replaced it and it works fine. Thanks

Maybe you are looking for