Updated to 10.5.3, now Motion crashes on launch

Worked fine under 10.5.2.
Any ideas how to fix it, short of re-installing?

try trashing the preference file called com.apple.motion.plist its found in (Your account)>Library>Preferences. then empty your trash. then repairing disc permission.

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Updated Scrabble on my iPad now it crashes when I open app, how do I fix without losing games I am playing now?

Updated Scrabble on my iPad, now it crashes when I open. How do I fix, without losing games I am playing now?

I have a similar issue. I have the CS4 Design Premium with all updates on an iMac running 10.6. All Adobe apps work except for Flash 10.0.2.566. All apps worked perfectly under 10.5. Within seconds of loading a file or clicking 'New' Flash terminates generating an Apple crash report (see exerpt below) - not an Adobe crash report.
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
(BTW, sometimes a normal Quit is interpreted as a crash by the other CS4 apps. Could this be related?)

Motion crashes at launch anyone know why please?

hello does anyone know why motion crashes on launch?

Have you tried booting up in safe mode? Hold down the shift key while booting up. If that works you might try uninstalling that new software you just installed.
lenn

Updated iPad2(2011) to iOS8 now iBooks crashes while reading a book. What is going on?

Updated iPad2(2011) to iOS8. Now iBooks crashes while reading a book and closes down. I have sync'd the iPad a few times but nothing changes and it will 'crash' every 5-10 minutes. What is going on?

A better solution. This worked for me and several others, from a post from MrsMike921 in the following thread:
https://discussions.apple.com/message/26725105#26725105
go to your settings, and first go to Safari and delete your history by scrolling down to "clear history and website data". Then go to the advanced settings and select ""website data". It should show 0 bytes. If not, clear again.
next go to iTunes and App Store in settings, and touch your Apple ID, the select sign out.
AFter you you sign out of your ID, restart your iPad by holding down the power button and home key simultaneously until you see the apple logo after the restart.
when you are powered up, go to iBooks. You should get a message that you need to sign in to sync up your books. Sign in, and that should do it.

Updated to itunes 10.5, and now it crashes on launch.

I just updated my itunes software to 10.5, and now it crashes immediatly after launch. I tried re-installing it, with no change. Here is some info from the crash report:
Process:         iTunes [1456]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         10.5 (10.5)
Build Info:      iTunes-10509941~1
Code Type:       X86 (Native)
Parent Process: launchd [269]
Date/Time:       2011-10-13 07:40:12.574 -0600
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          12917 sec
Crashes Since Last Report:           11
Per-App Interval Since Last Report: 183 sec
Per-App Crashes Since Last Report:   11
Anonymous UUID:                      7B569F24-C58C-47C3-B580-0978B0455A0C
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

I've got it working now. I followed Apple's instructions here http://support.apple.com/kb/HT1923 to completely remove all components of itunes in order. I rebooted after uninstalling and installing even though it doesn't prompt you but i don't know if this made any difference.
When you first connect your device it takes a minute to reinstall the driver software and now it's working. I'm downloading iOS 5 right now.
Good luck!
P.S. After i upgraded originally i disconnected my device early and the driver install failed, i think this may have been my problem first time round despite trying to uninstall and install the driver after.

Since updating to LR 5.3 mac, program crashes on launch

Anyone have any idea why 5.3 crashes at launch?   I've been using Lightroom since it was released many years ago, I've upgraded every version and done every update ... never had a problem till 5.3. Now the program crashes on launch about once a day and the only fix seems to be to reinstall and then it works for a while,,, until it decides not to any more.
I've done no hardware upgrades, nothing has changed except the update to LR 5.3. Done a "Repair Disk Permissions" a few times ... I'm out of ideas.
Getting really annoyed with reinstalling LR almost every time I want to use it.

Does this mean anything to anyone? This is what I get when I try to launch Lightroom. Doesn't happen every time, but about once every day. Reinstalling the program fixes it for a little while and then it just happens again about a day later.
Process:
Adobe Photoshop Lightroom 5 [15223]
Path:
/Applications/Adobe Photoshop Lightroom 5.app/Contents/MacOS/Adobe Photoshop Lightroom 5
Identifier:
com.adobe.Lightroom5
Version:
Adobe Photoshop Lightroom 5.3 [938183] (5.3)
Code Type:
X86-64 (Native)
Parent Process: launchd [307]
Date/Time:
2013-12-30 01:36:05.550 -0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
416312 sec
Crashes Since Last Report:
2
Per-App Interval Since Last Report: 18178 sec
Per-App Crashes Since Last Report:   2
Anonymous UUID:
EA2E6C5C-FD56-4A1B-B121-B5B69553FCD7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[15223]: garbage collection is OFF
*** Terminating app due to uncaught exception 'LuaRunException', reason: 'Pointer was null: sMainLuaUniverse'
*** First throw call stack:
0   CoreFoundation
0x00007fff83d4ef56 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff82a67d5e objc_exception_throw + 43
2   CoreFoundation
0x00007fff83dd91b9 -[NSException raise] + 9
3   AgKernel
0x000000010b06f4ba AgLuaUniverse_createMainUniverse + 119
4   Adobe Photoshop Lightroom 5
0x000000010b03a572 main + 894
5   Adobe Photoshop Lightroom 5
0x000000010b03a1ec start + 52
6   ???
0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff86fbece2 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff875cc7d2 pthread_kill + 95
2   libsystem_c.dylib
0x00007fff875bda7a abort + 143
3   libc++abi.dylib
0x00007fff8c2517bc abort_message + 214
4   libc++abi.dylib
0x00007fff8c24efcf default_terminate() + 28
5   libobjc.A.dylib
0x00007fff82a681b9 _objc_terminate + 94
6   libc++abi.dylib
0x00007fff8c24f001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib
0x00007fff8c24f05c std::terminate() + 16
8   libc++abi.dylib
0x00007fff8c250152 __cxa_throw + 114
9   libobjc.A.dylib
0x00007fff82a67e7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff83dd91b9 -[NSException raise] + 9
11 com.adobe.ag.kernel
0x000000010b06f4ba AgLuaUniverse_createMainUniverse + 119
12 com.adobe.Lightroom5
0x000000010b03a572 main + 894
13 com.adobe.Lightroom5
0x000000010b03a1ec start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff86fbf7e6 kevent + 10
1   libdispatch.dylib
0x00007fff8867c786 _dispatch_mgr_invoke + 923
2   libdispatch.dylib
0x00007fff8867b316 _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff86fbf192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff875cc594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff875cdb85 start_wqthread + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff86fbf192 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff875cc594 _pthread_wqthread + 758
2   libsystem_c.dylib
0x00007fff875cdb85 start_wqthread + 13
Thread 4:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6ac36a08 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6ac36a30 rsp: 0x00007fff6ac36a08
   r8: 0x00007fff7328ffb8   r9: 0x0000000000000110 r10: 0x00007fff86fbed0a r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff73292960 r15: 0x00007fff6ac36b80
rip: 0x00007fff86fbece2 rfl: 0x0000000000000246 cr2: 0x00007fff73289a28
Logical CPU: 0
Binary Images:
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0x7fff8d50dfff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8d7d2000 -
0x7fff8d9fcfe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d9fd000 -
0x7fff8da00fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x7fff8da01000 -
0x7fff8da08fff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8da17000 -
0x7fff8da6afff com.apple.AppleVAFramework (5.0.16 - 5.0.16) <6F9A4BCE-8B99-3144-BCF7-B4299B27F6E9> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff8da6b000 -
0x7fff8da79fff com.apple.NetAuth (1.0 - 3.0) <F384FFFD-70F6-3B1C-A886-F5B446E456E7> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8da7d000 -
0x7fff8daa6fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8daa7000 -
0x7fff8db8bff7 com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff8db96000 -
0x7fff8db9bff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8db9c000 -
0x7fff8db9dfff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8dbe4000 -
0x7fff8dc7aff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff8dc9a000 -
0x7fff8dcaffff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8de1c000 -
0x7fff8e23aff7 com.apple.SceneKit (125.3 - 125.8) <23382F45-D9CE-3897-B998-5B26337608FD> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x7fff8e23b000 -
0x7fff8e23bfff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8e23c000 -
0x7fff8e341fff libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8e342000 -
0x7fff8e382fe7 libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff8e383000 -
0x7fff8ef89fff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8efd1000 -
0x7fff8efd1fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8eff9000 -
0x7fff8effffff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x7fff8f000000 -
0x7fff8f03afe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff8f03b000 -
0x7fff8f13cfff com.apple.QuickLookUIFramework (3.2 - 500.18) <56A13D40-9A61-3B98-85ED-B1C7075A88FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x7fff8f13d000 -
0x7fff8f1e2fff com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff8f1e3000 -
0x7fff8f1e3fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8f1e4000 -
0x7fff8f267fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff8f268000 -
0x7fff8f291fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff8f292000 -
0x7fff8f2beff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff8f487000 -
0x7fff8f49aff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff8f6f8000 -
0x7fff8f6f8fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8f6f9000 -
0x7fff8f6ffff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 39530
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=181.1M resident=87.1M(48%) swapped_out_or_unallocated=93.9M(52%)
Writable regions: Total=51.6M written=1468K(3%) resident=3156K(6%) swapped_out=0K(0%) unallocated=48.5M(94%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
96K
CoreServices
2560K
MALLOC
40.9M
MALLOC guard page
48K
STACK GUARD
56.0M
Stack
9756K
Stack (reserved)
520K
reserved VM address space (unallocated)
VM_ALLOCATE
48K
__CI_BITMAP
80K
__DATA
16.6M
__IMAGE
528K
__LINKEDIT
49.4M
__TEXT
131.7M
__UNICODE
544K
mapped file
15.7M
shared memory
320K
===========
=======
TOTAL
324.5M
TOTAL, minus reserved VM space
324.0M
Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 8 GB, SMC 1.7f10
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM Riser A/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser A/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser B/DIMM 1, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser B/DIMM 2, 512 MB, DDR2 FB-DIMM, 667 MHz, 0x802C, 0x39485446363437324A592D36363742344433
Memory Module: DIMM Riser A/DIMM 3, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x0416, 0x4E4C43313237413236343037462D4435334D
Memory Module: DIMM Riser A/DIMM 4, 1 GB, DDR2 FB-DIMM, 667 MHz, 0x0416, 0x4E4C43313237413236343037462D4435334D
Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x475232444635363732345142363637510000
Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 667 MHz, 0x8551, 0x475232444635363732345142363637510000
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: pci1b21,612, sppci_ahci, Slot-4
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1
Serial ATA Device: JMicron H/W RAID5, 12 TB
Serial ATA Device: ST4000DM000-1F2168, 4 TB
Serial ATA Device: ST31500341AS, 1.5 TB
Serial ATA Device: WDC WD30EZRX-00MMMB0, 3 TB
Serial ATA Device: PIONEER BD-RW   BDR-206D
USB Device: ImageMate 14 in 1 Reader/Writer, 0x0781 (SanDisk Corporation), 0xb4b5, 0xfd200000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd500000 / 5
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd530000 / 10
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd520000 / 9
USB Device: hub_device, 0x2001 (D-Link Corporation), 0xf103, 0xfd300000 / 4
USB Device: composite_device, 0x04f9 (Brother International Corporation), 0x0270, 0xfd330000 / 8
USB Device: XD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0042, 0xfd320000 / 7
USB Device: SoundSticks, 0x05fc (Harman International), 0x7849, 0xfd310000 / 6
USB Device: hub_device, apple_vendor_id, 0x1008, 0xfd400000 / 3
USB Device: USB TableMike, 0x8c00, 0x3c00, 0x1d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: unknown_device, unknown_speed

Updated Premiere Pro CC and now it won't launch; was working before

I decided to update my Premiere Pro CC and I haven't gotten past the splash page launch ever since. Now, all I get is the splash page for a second and then the Windows alert that it has stopped working. There's not even an "initalizing" log running across the bottom of the graphic. Meanwhile, Audition CC will still open without a problem. As I said, Premiere Pro was working perfectly today before the update.
Things I've tried:
updating drivers
Windows updates
All compatability modes
Deleting program, downloading again and re-installing
Any suggestions? I'm stumped! I'm on Windows 7, by the way.

Type Crash on Launch into the forum search. You'll get all the known fixes.

Just migrated...now iPhoto crashes upon launch

Hoping there's an easy solution here:
I just migrated my user from my G5 iMac to a Core Duo iMac. When I first used iPhoto on the Core Duo, it opened normally, but crashed when I tried to import new photos. I repaired permissions and trashed the preferences file. Now iPhoto begins to launch. I see the welcome screen as though it is my first time using the program, then it crashes before I can do anything.
Any thoughts before go back to the install discs? Thanks in advance.

hi Harv,
I never heard of that in iPhoto 5...hmm
Anyway, Navigate to Pictures/iPhoto Library/ and drag the three thumbnail files to the desktop. they are the last three files in the list or column view of the library.
Launch iPhoto and see if it updates the thumbnail files.
Oh..back up the iPhoto Library folder first!

After updating to iOS4.3.5 App Store crashes on launch...

I recently restored my iPhone 4 to iOS 4.3.5 after previously running 4.3.3 jailbroken with jailbreakme.com.
After the restore I am no longer able to use the App Store... It just crashes on launch.
I have restored several times... I have reset network settings... I have hard reset using the power button and home button...
I really don't want to have to restore as a new iPhone as I have lots of messages with information that I need.
Could it be due to the new 90 day policy, restricting additional devices?
Can anyone help, bare some light on the situation or just explain why this is happening??
If you have a similar problem please join this thread and state your situation too so you can be linked in to any outcome.
Thank you.

Okay... I have managed to fix my problem.
I restored by putting my iPhone 4 into DFU mode first.
1.Turn iPhone off using the power button
2. Plug iPhone into computer
3. Press and hold power, and home button together for 10 seconds
4. Release power button, but continue to hold home button until iphone is recognised by iTunes
Remember to back up your iPhone before doing this!!!
Restore and update iPhone....
One problem I had after doing this is that the Mail icon was nowhere to be seen...
If this is the case for you go to...
Settings>General>Restrictions>Enable Restrictions>Enter passcode (twice)> Then Disable Restrictions
This didn't actually work at first, so I played around with the settings in Restrictions, After turning everything off and then back on again, I disabled restrictions and low and behold, mail was back.
I hope this helps you if you've also been having difficulties.

I installed updates, Force Quit itunes and now iTunes will not launch

I installed updates on my Mac. In order to complete the process, a window telling me to Force Quit itunes came up. I did so and now iTunes will not launch??
Help!
Cathy 214

Try deleting all your music by going into settings>general>usage>music. Then re-download them from iTunes by going in to iTunes on your iPhone>more>purchased>music.

Updated iTunes to 9.2, now application won't launch - Error #13005

Help! I just updated my itunes to 9.2 and now it won't launch. An error window comes up and tells me it's due to an unknown error # 13005? I tried re-installing it to fix it but it still won't. Please help. I'm on the white 13' Macbook, running OS X 10.6.4. I have my itunes library in my external HD. Dying to get this fixed any help would be appreciated.

try these user tips:
try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
and, if you have flip4mac installed
I found that the TSLicense plugin was causing the problem.
From the log:
PlugIn Path: /Library/Frameworks/TSLicense.framework/Versions/A/TSLicense
PlugIn Identifier: net.telestream.license
This pIugin is installed with the Flip4Mac Windows Media Components. I solved the problem by uninstalling the WM Components via the uninstaller at /Applications/Flip4Mac/Flip4Mac WMV Uninstaller.pkg, after which iTunes opens successfully.
JGG

Just updated my Mac and Thunderbird now keeps crashing after a minute or so of running. Please help me fix this!

I just downloaded the most recent updates for Mac OSX 10.10.2, and now Thunderbird keeps crashing after only a minute of running. The crash reporter comes up each time, and when I check for details it gives me this:
AdapterDeviceID: 0x 166
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.5.0
BuildID: 20150222233048
CrashTime: 1425949536
EMCheckCompatibility: true
Email: [email protected]
EventLoopNestingLevel: 1
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1425948453
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166GL Layers! GL Context? GL Context+ GL Layers+
ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6}
ProductName: Thunderbird
ReleaseChannel: release
SecondsSinceLastCrash: 458
StartupTime: 1425949415
Theme: classic/1.0
Throttleable: 1
Vendor:
Version: 31.5.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Would really appreciate it if someone could help me fix this.

Hello Meg, the phone allowed me to stay on long enough to download a new app but then shut down the app centre and returned to the home screen.
Was there a specific "fix App" for this?

Updated to iTunes 12.1, now iTunes crashes every time it attempts to access the internet through our internal proxy - cannot access store!

Hi,
Does anybody have any experience of using iTunes with a web filtering proxy? My home is using the Sophos UTM home edition to provide edge antivirus and content filtering. More information available here: http://www.sophos.com/en-us/products/free-tools/sophos-utm-home-edition.aspx
The proxy settings for the computer is set to use an automatic configuration script "WPAD" and the settings are locked by group policy and cannot be disabled or changed.
Now here's the problem, when launching iTunes, the iTunes prompts me to enter login details for the HTTPS proxy. That's all well and good, so I enter the login details and hit okay. But when I go to the store tab, iTunes crashes with javascriptcore.dll. This makes sense because a WPAD proxy configuration file is pretty much JavaScript code. But this should not happen, as now I cannot access the iTunes store.
Prior to iTunes 12.1, iTunes would sometimes freeze when attempting to access the store but it would eventually work.
The proxy logs are not showing that any iTunes requests were blocked, dropped or otherwise rejected.
Does anybody have any suggestions to get this to work again or at least work around the issue?
NOTE: Disabling the proxy is not an option because the proxy settings on the Windows computers are locked through group policy. I can however, edit the WPAD proxy configuration file and add exceptions to the proxy but I don't know where to start!
I will also post this on the Sophos UTM support forums.
Thanks in advance.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Updated to latest version and now always crashing. Won't open now and won't send the crash report. What do I do?

This is what the crash report has under details:
AdapterDeviceID: 0x0416
AdapterDriverVersion: 10.18.10.3412
AdapterSubsysID: 1977103c
AdapterVendorID: 0x8086
Add-ons: %7BF53C93F1-07D5-430c-86D4-C9531B27DFAF%7D:1.0.0.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.7,gmailnoads%40mywebber.com:4.28
AvailablePageFile: 4624433152
AvailablePhysicalMemory: 3425042432
AvailableVirtualMemory: 3744272384
BIOS_Manufacturer: Insyde
BlockedDllList:
BreakpadReserveAddress: 51707904
BreakpadReserveSize: 67108864
BuildID: 20150222232811
CrashTime: 1425183947
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1425002300
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0416, AdapterSubsysID: 1977103c, AdapterDriverVersion: 10.18.10.3412
D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 6105
ShutdownProgress: quit-application
StartupTime: 1425183782
SystemMemoryUsePercentage: 46
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8098750464
TotalPhysicalMemory: 6353920000
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 36.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

I haven't yet tried the safe mode but I can.
I did the Windows update in the earlier reply and there were some updates. Those were installed and the computer restarted.
I have had Flash player crashes for some time. In my Plug-in Add-ons, I have two versions of Flash player, the newest one and an older 15 one. I have the older one set to never activate. The problem is the new one also keeps going disabled.
When I have tried to just update the Flash Player, I am never able to exit Firefox. I try closing the tabs and going to the Exit icon. It will keep telling me Firefox is not closed and it can't continue.
I tried to Uninstall the flash player in that program, and it is the same thing. It will not uninstall with Firefox open and nothing I try will allow it.
It is interesting that I tried to import my bookmarks to IE since this problem and it doesn't even recognize there being a Firefox browser.
Please tell me step-by-step how to do the two other suggestions in the earlier reply. These are regarding the Flash player.
Firefox is still crashing.
Thanks,
Karen

I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads

Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Updated to 10.5.3, now Motion crashes on launch

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