Updated to 10.9.2 - preview now won't launch (starts but crashes on launch and sits 'not responding' and I have to forcequit).

Any ideas of what might be the issue ? The issue appeared 'randomly' about 1 day after updating.
After googling I tried the 'trash the containers' files in the library troubleshooing step, and repaired permissions, which made it work for about 1 day.
Now again on launching preview by any method it sits in the doc not responding as has to be force quitted. I have since retried the 'trash the containers' thing and this didnt work, I emptied my cache, I repaired permissions... I'm stuck!
Any ideas??!

BTW, OS X 10.9.3 was released. I suggest you download and run the combo updater rather than use the smaller updater via the Mac App Store (MAS).
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746

Similar Messages

Firefox won't open when prompted the first time. Says "Not Responding". I have to hit cntrl/alt/del then try starting again. Sometimes multiple times.

Firefox won't open when prompted the first time. Says "Not Responding". I have to hit cntrl/alt/del then try starting again. Sometimes multiple times.

Sounds like a "hang at exit" problem. There are several possible causes for that error. See:
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs (see "Hang at exit" section)
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
**Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
** See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting

(06 Oct 14) updated firefox and Kaspersky, now have problems with Barclays site - firefox "not responding" and plugin error on trying to close. Help!

Updated Kaspersky to 15.0.0.463(a) - ( comes with "safe money" - now turned off).
Updated Firefox from (old) version to 32.0.3.
Barclays bank site loads properly, and allows access to accounts BUT when I try to look at a statement, Firefox "not responding" and a blank/ unresponsive page is displayed.
In order to acheive any movement I have to close firefox... this gives rise to windows wanting to send error data, and Firefox apologising for loosing the tab.
None of which allows me to do essential banking transactions.
It is this machine that has the problem - I can access without problems via work computer (using google Chrome)

My guess is that your statement is a PDF document, since banks and other companies often use that format for statements.
Firefox has various options for viewing PDFs, including a built-in PDF viewer (not as full featured as Adobe's), or the option to use a plugin such as Adobe Acrobat, or to launch the PDF in an external application. This article describes how to experiment with that setting: [[How to disable the built-in PDF viewer and use another viewer]].
On another subject, your plugin list has various plugins described as "Google Chrome Extension". I haven't seen that before. Could you review the list and see whether they really should be active in Firefox or can be deactivated?
Open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Plugins.
For those that are not essential, I suggest changing them to "Never Activate". This might not take effect immediately in that window, but should disable them in new windows.

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?

thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements.

Got Iphone 6 updated to IOS 8.0.2, now I can't use it as everything became too large on screen and its not responding

Got Iphone 6 updated to IOS 8.0.2, now I can't use it as everything became too large on screen and its not responding?

Hi ka_tin,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If the largeness you are seeing is related to the Accessability Zoom function (a feature that allows you to zoom in on the screen for people with vision issues), you may find the following page helpful:
Zoom - iPhone
Regards,
- Brenden

After the new update the FFox is now 11.0. But it's really SLOW always CRASHES and most of the time is NOT RESPONDING. I have to go to CHROME it is working perfectly.

After the new update the FFox is now 11.0. But it's really SLOW always CRASHES and most of the time is NOT RESPONDING. I have to go to CHROME it is working perfectly.

Hey mooshi20003,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. You might also want to look at our [https://support.mozilla.org/en-US/kb/firefox-slow-or-takes-too-long-start performance troubleshooting section].
Hopefully this helps!

Took apart Macbook pro 13 to remove broken headphone tip in the jack. Had to remove battery to get to the headphone jack. Now the laptop won't start. The power button is just not responding. Battery indicator showed charge of 3 dots initially but now only

Took apart Macbook pro 13 to remove broken headphone tip in the jack. Had to remove battery to get to the headphone jack. Now the laptop won't start. The power button is just not responding. Battery indicator showed charge of 3 dots initially but now only the last dot is blinking. The power cable used to light up green initially but now the green light is gone. I have tried SMC reset, which didn't work. What are my options?

Macbook Pro2067 wrote:
<snip>
What are my options?
Take it to an authorized service center.

Updated to v 4.0.1. when searching. FF says not responding and uses half a gig of memory

i have been using FF for years. it auto updated to 4.0.1 but now when i open FF. Do a search. as soon as i press enter system ram goes down and FF says not responding. and it uses 500mb RAM + and i have to force close. i have re-installed it and even factory rest my laptop thinking it was that. but Still the problem persists ??? i have gone back to a older version and that is working fine as i am using it to ask this question

Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

Slow, not responding, and not compatible with java etc since updating to 6.0.2. Love Firefox normally but am not happy.

Since updating to Firefox 6.0.2 i have not been happy with the way it is running. It is incredibly slow, keeps telling me its 'not responding' and looking at my add-ons, seems incompatible with the java console, with skype click to call, etc. I also seem unable to look at complex 3d graphics online, which used to work fine. Now they end up crashing the system.
This is a big problem for me, and i have noticed (on your other forums on this website) that others are having similar problems.
Is there any thing i can do before this problem is eventually fixed by firefox?

i tried. like i said, only when i disable all i can watch youtube. i have not checked settings of extensions but i am not an it specialist. i probably would not know what to look for.

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

I was updating my ipad 2 and got it disconnected and its not responding,giving a blank screen with apple logo. when i connect it to itunes then it is giving an error that enter your passcode but the screen is blank how can enter my passcode?

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I have downloaded IOS7 on my 4s and everything worked fine. Now I downloaded IOS 7.0.2 and my notes, reminders, and contacts are gone. How do I get them back?

I have downloaded IOS7 on my 4s and everything worked fine. Now I downloaded IOS 7.0.2 and my notes, reminders, and contacts are gone. How do I get them back? I have backed up my phone, but not after I did the IOS7 update. Any help would be great. Thanks.

Hi kamcop68,
If you have a recent backup available (even pre-iOS7), you may want to try restoring your data from there. You may find the following article helpful:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Regards,
- Brenden

Downloaded 4.42 yesterday because it was crashing. now it's hanging up and stalling-not responding. Help.

Yesterday, Firefox screen would disappear within seconds of pulling it up. I upgraded my version to the newest 4.42. It was fine until several hours ago. Now it won't pull up anything. It gets hung up and says mozilla not responding. I have restarted the computer. I am contacting you from explorer because I can get to you. All my saved sites and mail email use firefox. Help.

All good... I quickly typed in 'fsck -fy' Return
before it froze.
It ran through some checks. Then typed in 'reboot' Return. It booted up. Halleljah!
The cursor was still acting up a bit, jumping around and lagging. I managed to uninstall microsoft office, skype, sims 3 and some other crap I didn't use. Seems to be running perfect now.
That'll teach me to get an external hard-drive...

Bluetooth keyboard, mouse and trackpad not responding after 10.8.5 update

I updated to 10.8.5 on my iMac this morning. The update has killed my trackpad, mouse and (presumably) keyboard as well.
OS X will boot to the log on screen but the mouse pointer is stuck in the top left of the screen. Trying keyboard, mouse or trackpad obtains no results. Switching the bluetooth devices off and on, will obtain a connection lost and connected on the screen but still the pointer will not respond.
I have tried hard booting to computer twice now and it has not resolved this. As of right now I am totally unable to use my iMac due to the software update as I have no wired keyboards or mice.
Help!

Maybe they will work in the Safe Mode.Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Hey! I downloaded a movie from itunes yesterday. I watched the beginning of it and now i wanna go on, but itunes says that it´s not authorized for this computer. But i watched it on this computer. So, what can i do? thanks!

Log out of the iTunes Store on your device:
Settings>iTunes & App Store...tap your Apple ID, then select "Sign Out"
Reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
After the device has restarted, sign back in to the App Store as above.

TS1398 I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays "C

I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays “Cannot Get Mail” – The mail server “imap.gmail.com is not responding, Verify that you have entered the correct account info in mail settings
Other times the Wi-Fi connection works fine and it check e-mail or other within few seconds. The connection problems seems to be intermitted
This issue never happened before with IOS 5 since I bought the new phone in Oct 2011.

We suffered the imap.gmail.com server problem After an IoS 6 upgrade. The simple solution is to delete the problem account, shut down the iPad, start up again and reenter the account. Everything comes back normally. Good Luck everyone!

Updated to 10.9.2 - preview now won't launch (starts but crashes on launch and sits 'not responding' and I have to forcequit).

Similar Messages

Maybe you are looking for