Updated to 2014 and now .MOV DSLR files are unsupported

Hi dudes - I've been working on a commercial at work with Premiere CC 2014 and have a 2nd proof deadline tomorrow morning so I've taken a copy home with me. I had to update CC to open the file and suddenly I can't re-link any of the DSLR footage as it says it's unsupported, dosn't show in media browser and can't import either. A-cam stuff was all F55 and links fine. Oh and also I can still open all file formats including .MOV inside of CS6 (but obviously not the project file). Can anyone offer any advice or has anyone had a similar issue? Totally screwed if this doesn't work (also got another Premiere problem on another thread so this makes things even worse). I'm a big lover of Adobe products but it seems like every other week I have issues with Creative Cloud in one way or another and I dare not add up the amount of money I've lost over the last couple years due to virtual cock-ups. Adobe customer services rarely seem capable of solving any issues (or at least none of the people via the chat function - I can never get through on the phone) so I'm turning to the wonderful community You would be a god to me if you can help me out of this mess
ps. just for added funzies, I was going to uninstall and re-install via the Creative Cloud application and after uninstalling it still says "up to date" and hasn't reverted to being installable again. Great
Pps. Ha! Even better... it turns out you can't add "2014" as a tag in the discussion tags. Winning today
Thanks in advance dudes!
(a very desperate) Kraig x

Sorry - bad forum form
I'm rocking Windows 8.1, i7, 20GB ram, GTX560Ti + GTX570.

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