Updated to CC and cannot launch PS

I installed CC on my iMac running Maverick.  The PS icon does not appear in my CC icon in applications folder.  My CC menu bar says PS is installed and up to date.  What do I do now?

Go to System Preferences and Display.  Then check the box at the bottom to show the Mirror Option in the menu bar.  Hook up your HDMI/Coverter cable to your MacBook and to your TV and set the right input on the TV.  If only a blank screen shows up and you can switch to the new display, change the option at the top to Scaled and try again.  This should work.
There's also a goofy bug that sometimes this doesn't work when a 2009 system gets upgraded to Mountain Lion.  As long as you're on 10.8.2 (latest version with all the patches), this software bug shouldn't be there.

Similar Messages

  • I have an old iMac and cannot launch new OSX software updates

    i have an old iMac and cannot launch new OSX software updates

    We need to narrow down "Old iMac." Please do "About this Mac" from your Apple menu and tell us what the resulting window reports for your Processor type, as in this image:
    Please post exactly what your iMac reports at the second red arrow in my example.

  • After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail. What now?

    After a download update 4.0, I cannot launch. Message says I need to reboot to complete a previous update. I rebooted 5 times to no avail.I have tried searching for xpicleanup.dat to no avail as suggested. What now?

    I was able to get live chat support to solve the problem in my post. It worked immediately. Here is what I was told to do. I needed to perform a clean installation Hopefully, it will work for you, too.
    "To perform a clean installation, first close Firefox completely. (This chat window
    must be closed if it's in Firefox) Then, rename "Mozilla Firefox" to "Old Firefox".
    (On 32-bit Windows, this is C:\Program Files\. On x64 Windows, this is
    "C:\Program Files (x86)". On Mac, Firefox is in /Applications) Finally, re-install
    Firefox normally from http://www.firefox.com"
    Since I had already downloaded 4.0, I just went to my download file after renaming the file and ran it.

  • Safari icon changed and cannot launch safari, Safari icon changed and cannot launch safari

    Safari icon changed and cannot launch safari

    Try these things first:
    1) See if the Safari icon in the Dock is linked to the Safari application. Command-click on it and see if it shows Safari in the Applications folder. If not, the alias on the Dock is corrupted, or it is no longer pointing to where Safari is (hopefully, Safari is still in the Applications folder).If Safari is in the Applications folder, but the Dock icon did not properly find it, remove the old icon from the Dock and drag Safari onto the Dock to establish a fresh icon and link to the Application. If Safari cannot be found, do a Spotlight search for it, or restore it from a Time Machine backup (if you have one). If not, download it and reinstall it.
    2) If you can locate Safari from the Dock and it still won't launch, then trash Safari's preference file. From your Finder, Option-click on the Go menu and scroll to select the Library folder. Open the Preferences folder and locate the com.apple.Safari.plist file. Send this to the Trash and try to relaunch Safari.
    Hope this helps!

  • HT1694 I have recently updated my iPad and cannot access my mail account (I can access it through Microsoft) but not the mail app that's on iPad.. It continually keeps saying cannot verify account or password.

    I have updated my pad and now cannot access my Email through mail on the ipad (I can access it on the internet via Microsoft ) I have tried changingassword and server to pop3... But nothing working that if read from ppl. Please help.. As I love using mail on the pad making it much faster and easier to view my mail. I don't wanna go back to logging in over the web....   Please help :)

    When resetting your password, did you turn on two-step authentication? If you did, the Mail App isn't compatible with it - either, you need to create an application password and use that to log in using the iPhone Mail App, (instead of your Microsoft Account password) or disable two-step authentication to make it work.
    There's more here:
    http://windows.microsoft.com/en-GB/windows/two-step-verification-faq

  • I have two screens on my Apple Mac and could extend work across both. Now updated to Mavericks and cannot do this. What can be done to restore my original functionality?

    I have two screens on my Apple Mac and could extend work across both. Now updated to Mavericks and this no longer works. How could I restore the previous functionality? Is somethong wrong?

    Hi Eustace.
    Thanks for replying to my problem. After posting I noted the "More Like This" box on the right of the screen. The top topic was "Restore old dual screen functionality" and turned out to be the the same question with a surprising answer - in the "Mission Control" dialogue, NOT the "Displays" dialogue. There are five tick boxes at the top of the Mission Control screen and the last of them is "Displays have separate spaces" and this box was ticked through the loading of the Mavericks op. system (presumably). Unticking this box, as advised, restored the 'extended' mode and all is now well.
    We live and learn!

  • Updated my macbook and cannot open my email now

    I just updated my macbook and my email still shows in the doc, but when I click on it, it does not open so I can see my email accounts.I don't know how to fix this.

    Have you looked in th Application folder for Page 5?

  • Just updated to OS5 and cannot sync! Help!

    I just updated to iOS5 and my iTune just refused to sync. Why?

    Oops, sorry Eric, your answer wasn't there when I replied!

  • Updated iPhoto 11 and cannot open Events with double click or any other way. I can only view those photos by creating an album from all of them, then I can open the album and edit or delete etc.  Any one have that problem?

    After upgrading to iPhoto 11 and the latest upgrade 9.4.1 (701 67) I cannot open any Event.  The normal double click does not work, nor anything else I have tried. The only way I can view the photos in an Event is to make an Album of it, and then I can easily open it with a double click and edit and delete, arrange photos etc.  Anyone have this problem. Any ideas about how to open an event?

    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
    (On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
    (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    What's the plist file?
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

  • I updated to Yosemite and cannot turn on extensions in Safari

    I updated to Yosemite 10.10 on my MacBook Pro and now cannot turn on extensions in Safari (8.0), Preferences, Extensions. When I move the slide button to the "on" position it immediately moves to the "off" position. I turned off all extensions and restarted Safari and it did not help. Thank you for the help.

    Howdy peze,
    Welcome to Apple Support Communities.
    It sounds like there’s an issue with keyboard shortcuts in one specific app, Safari, since upgrading to OS X Yosemite. Take a look at the article linked below which describes a similar issue and walks you through the process of identifying conflicting keyboard shortcuts.
    OS X Yosemite: If a keyboard shortcut doesn’t work
    Ciao,
    -Jason

  • Numbers update error occurred and cannot correct.  I went to purchases as directed by screen and cannot get any response to take action.  Help?

    During an update for Numbers an error occurred while I was away from the computer. I then got a message that  an error occurred during Numbers update and to go to purchases to correct.  Went to purchases and it shows that an error occurred but I cannot get any response to attempted commands. Any suggestions as to how I can get my Numbers application to update?

    When I selected Purchases at App Store the screen showed:
                                                                                                                 (Ccmmands shown)    
    Keynote               May 30,2014               Paused 0 bytes of 434 MB           Resume
    Numbers              May 30,2014                                                                    Installed
    Pages                    May 30,2014                                                                   Installed
    OSX Mavericks     May 29,2014                                                                    Download
    When I selected "Check for Unfinished Downloads" on the store pulldown menu it produced message "All purchases have been downloaded", the "paused" on Keynote line disappeared, and the "Resume" changed to "Installed."
    I installed Mavericks update 10.9.3 on May 30, 2014, and 10.9.4 on July 8, 2014, with no error messages, just "Installation completed."  The last previous updates of the 3 apps was May 13,2014, also with no error notice.  Everything seems to be working as far as I know, so do you think I need to do anything?

  • 10.5.8 update issues, bluetooth and cannot find library

    Installed update on both Macs on separate days and the only issue appeared to be a bluetooth connection issue with wireless mouse and keyboard on MacMini(unresolved). Since then I have been unable to open Wall-E game and the following log is created.
    Process: WALL-E [252]
    Path: /Applications/THQ/Disney-Pixar/WALL-E/WALL-E.app/Contents/MacOS/WALL-E
    Identifier: com.asobostudio.WALLE_Mac
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: launchd [81]
    Interval Since Last Report: 818 sec
    Crashes Since Last Report: 3
    Per-App Interval Since Last Report: 0 sec
    Per-App Crashes Since Last Report: 3
    Date/Time: 2009-08-21 11:39:57.096 +0800
    OS Version: Mac OS X 10.5.8 (9L31a)
    Report Version: 6
    Anonymous UUID: E49148D6-FBFA-440A-AB9F-EAB1B931685F
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread: 0
    Dyld Error Message:
    Library not loaded: @executable_path/libBinkMachOx86.dylib
    Referenced from: /Applications/THQ/Disney-Pixar/WALL-E/WALL-E.app/Contents/MacOS/WALL-E
    Reason: image not found
    Have tried reinstalling but no luck on either machine. Have downloaded 10.5.8 Combined installer reinstalled twice over existing update but no luck and the new update installations are not appearing in update log.
    2009-06-17 00:04:26 +0800: Installed "AirPort Utility Software Update 2009-002" (5.4.2)
    2009-06-17 00:04:48 +0800: Installed "iLife Support" (9.0.3)
    2009-06-17 00:04:54 +0800: Installed "iWeb Update" (3.0.1)
    2009-06-17 00:05:05 +0800: Installed "iMovie Update" (8.0.3)
    2009-06-17 00:05:12 +0800: Installed "Front Row Update" (2.1.7)
    2009-06-17 00:05:26 +0800: Installed "GarageBand Update" (5.0.2)
    2009-06-17 00:06:04 +0800: Installed "QuickTime" (7.6.2)
    2009-06-17 00:06:17 +0800: Installed "Digital Camera Raw Compatibility Update" (2.6)
    2009-06-17 00:06:35 +0800: Installed "iWork '09 Update 2" (9.0.2)
    2009-06-17 00:10:43 +0800: Installed "Mac OS X Update" (10.5.7)
    2009-06-17 00:11:19 +0800: Installed "iTunes" (8.2.0)
    2009-06-17 00:11:22 +0800: Installed "AirPort Client Update 2009-001" (1.0)
    2009-06-17 00:11:41 +0800: Installed "iDVD Update" (7.0.4)
    2009-06-17 00:12:10 +0800: Installed "iPhoto Update" (8.0.3)
    2009-06-24 00:40:12 +0800: Installed "Java for Mac OS X 10.5 Update 4" (1.0)
    2009-06-24 00:41:31 +0800: Installed "Safari" (4.0.1)
    2009-06-24 00:43:35 +0800: Installed "GarageBand Instruments and Apple Loops" (1.0)
    2009-06-24 00:43:38 +0800: Installed "Bluetooth Firmware Update" (2.0)
    2009-07-02 20:04:45 +0800: Installed "iPhoto Update" (8.0.4)
    2009-07-11 18:38:24 +0800: Installed "Safari" (4.0.2)
    2009-07-26 11:27:24 +0800: Installed "iTunes" (8.2.1)
    2009-07-26 11:27:38 +0800: Installed "iMovie Update" (8.0.4)
    2009-08-16 22:37:47 +0800: Installed "Mac OS X Update" (10.5.8)
    2009-08-16 22:39:29 +0800: Installed "GarageBand Update" (5.1)
    2009-08-16 22:40:25 +0800: Installed "Safari" (4.0.3)
    If anyone out there can help me I would really appreciate it, if not is it possible to remove 10.5.8 and revert back to 10.5.7?

    Thanks theonlydean.
    Sorry should have clarified the library thing. The error log for Wall E mentioned unable to locate library, unable to see image. I only bought game 3 weeks ago and it worked fine until update. Have emailed THQ and there are no patches available.
    Thanks for bluetooth info, I had seen update but hesitant to update again considering issues at hand.
    Will update now.
    Is it possible to revert back to 10.5.7, 5 year old autistic son is desperate for game and I see it as my only option at this point.
    Thanks.

  • I just purchased Adobe CC and cannot launch any applications after installation.

    I installed Photoshop etc and every time I click on the application it brings me to the download center.

    Hi JCMORONEY33,
    Which OS are you using. In case of Windows go to start/ All programs and launch Photoshop from there. In case of Mac navigate to Applications and Photoshop should be listed there.
    Regards,
    Romit Sinha

  • Updated to 2014 and cannot export project

    I'm not an expert.  I desperately need help.  I'm using Premiere Pro CS6 (just updated yesterday to 2014, creative cloud, on Mac OS 10.9.4) to make a tribute video for my dad's memorial service and need to export it immediately!  (by tomorrow).  I've successfully used premiere pro CS6 for other projects this year, and just upgraded yesterday to the new version and worked for 15 hours to finish my project in the new version.  Now I can't open my completed project in the older version. 
    When I went to export it, it freezes at "2% of 1st pass" and after an hour or so, my entire computer freezes and I have to force shut it down.  (I am not having this computer issue with any other application that I use.)  I continued to re-try to export it (with slightly different settings) 5 times, and now "export" under File is grayed out. 
    As far as export settings, please bear with me - I'm a novice.  Every time I do ANYTHING in Premiere Pro, I pretty much have to search for a tutorial video for each step.  From what I can 'remember', here's what I did:
    1. rendered project from "in to out"
    2. Export > media
    3. chose h.264 (or something like that)
    4. i think i selected something like "match sequence settings"
    5. checked "render at maximum bitrate" (or high bitrate?)
    6. selected "2 pass"
    7. on the two slider things - about bitrate something, the bottom one I slid all the way to the right because that didn't affect the size of my project file, the top slider I only moved over to 14-ish. (I changed this setting each time I re-tried to export, in case it was the problem)
    My file size was around 1400MB - its a 14 minute long project with video and still images put to music and voice over.
    I'm really freaking out.  If anyone is awake, reading this, and knows what to do, please help me!
    Thanks for your patience.  I'll try to give you as much info as I can remember, but I can't open up the export window anymore.

    Sorry - bad forum form
    I'm rocking Windows 8.1, i7, 20GB ram, GTX560Ti + GTX570.

  • Need to update pdf file and cannot

    I need to update a 2012 State Tax Return and software will not allow me to edit. Why?

    Hi kathiehursh,
    Please tell us happens when you try to update your PDF file. Do you get an error message? What version of Acrobat are you using? Or, did you convert your PDF file to Word format, and are trying to edit it there?
    Best,
    Sara

Maybe you are looking for