Updated to iOS5 and my apps are gone, how do I get them from iTunes back to my phone?, Updated to iOS5 and my apps are gone, how do I get them from iTunes back to my phone?
Updated iPhone 4 to iOS5, how do I get my apps from ITunes back into my phone?
Sync them as always.
If this fails, then reset your iphone and try again.
If that fails then restore your iphone and try again.
Similar Messages
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my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
I just set up mine and my wife's iphone 4 on new ios5 and icloud settings. I have both phones on one account and actually she purchases apps/music with my sign in and password on her phone.
Now that we are set up on icloud settings, her phone is receiving my calendars, contacts, etc. she does not want and does not need any of these items on her phone. How can I separate the two now? is there a way to have a different login and password for her phone so that it sets up on its own icloud settings?
ThanksShe should create her own Apple ID and start using it for everything, including purchasing.
It starts on the computer in iTunes. There are 2 elements we are dealing with;
purchasing items from iTunes (apps, music) and playing items in iTunes.
Only one Apple ID can be signed in at a time for purchasing. But you can "authorize" multiple Apple IDs for playing. As long as iTunes is "authorized" with both your Apple IDs, items purchased with these different accounts can coexhist in one iTunes Library.
Why this is important, it has to do with back up and being able to transfer purchased items to the computer.
Once your wife sets up her own account, she will want to connect the iPhone to the computer to back it up and transfer any new purchases, iTunes will need to be authorized for that to happen.
With that said, a new feature of iColud is back up. It will back up everything to the cloud. You need to turn it on, it's at the bottom of the iCloud settings on the iPhone. It is limited to 5GB for free, you can buy more. I used all 5GB my first back up, but I have a lot of crap, and there's a lot of things on the iPhone that get backed up that don't count against the 5GB, so it might be plenty of space for you.
When it comes to the iCloud and contacts/calendars, again your wife needs her own account. (ASAP) Does she have a computer in her life that has a list of her contacts and calendars. I hope so, because it sounds like her contacts on her iPhone are now mixed with yours. Or I hope there is still an untouched list of contacts on the iPhone that iCloud didn't mix. Either way Delete your iCloud account from her iPhone. Remove the data, as long as it isn't hers. This will delete all info being synced to the cloud. If she still has a list of her old contacts on the iPhone, great. If not, I hope she has them somewhere else, like her own computer.
Create her an iCloud account. Enter the account info where ever there is a list of contacts/calendars and get the info onto the cloud, then add the iCloud settings to any other devices.
Any new apps/music purchased with her account will back up to the cloud. I don't think apps purchased with your account will. She will also need to enter your password for updating these apps, because they were purchased with your account.
I hope this helped and didn't make thing more confusing. Good luck! -
I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?
See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
I cannot get out of the French ITunes Store to get to the USA store. I did find the US flag on my IPad in I tunes at bottom of music page and switched to US flag !) but when I go back to trying to update my Apps I still get: you are in the French Store!! Aquavero
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region -
I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps? I know I can get it by itunes but there are a few problems as below:
1. I have jailed break my iphone and I never purchased any apps from itunes
2. I have some important infomation saved in one of the apps called "awesome notes". How can I get it back? Is it store inside my computer? if so, how can i restore?
3. I am using window 7
I sincerely hope you guys can help me.
Regards,
Stephen Hongalrite. I have made my mistake. I should not jail break my iphone. So if I purchase my apps again from itunes is that mean mean my data will be back?
I hope you guys can giv me some support here since I am Apple genuine buyer. I could be wrong last time and now I turn over a new leaf and learn a lesson.
Please noted that I can always create new account to ask for the same questions without mention about "jailbreak" if I want to but obviously I won't do that. Please provide me your support! Thank you! -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I tried updating my phone to the iOS5 software. I was over the max capacity of the space in my phone so the uodate failed. After attempting this the apps in my phone wouldn't open. As soon as I click on them the screen would go blank and either stay black or go back to the home screen. Turning my phone off didn't work so the only choice I was able to find was to give my phone a hard reset. This action failed so next I backed up my files and restored my phone. NOW I'm stuck because the phone will not show in windows (xp) OR in iTunes.
My phone is now set in restore mode as to if I want to set it up as a new phone or back up from icloud or itunes, neither of the last two work. If I set up my phone as new, will I be able to reback up my phone to the previous data I had before I restored it? I really don't want to lose any pics or contacts I had.
I've been working on this for 5 hours!! I've been to every site and tried any and every tip I could from apple to fix the problem and have had NO successIf the device is not being detected in iTunes, has a different USB port or sync cable been tried? What about a reboot of the comptuer?
As for pictures/videos taken with the device, they are designed to be copied to a computer on a regular basis. Did you choose to not do this prior to attempting the update? They may be lost at this point (although they should be in the backup, but no guarantees). -
My iphone 4 is stuck on the lock screen with the USB cord pointing to itunes and music notes. I thought I was updating the phone for itunes but it is now teetering on the Recovery Mode. I do not want to lose my data, etc. Can someone explain how I can get my phone back? Apple support is not helpful.
Your phone is in recovery mode. All data on it are already lost. You must connect your phone to your computer and restore through iTunes.
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iPhone 5 (64GB)
iTunes 11.4.0.18 (64-bit Win7)
Just updated my iPhone 5 to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem. Flash forward a couple weeks and the problem has once again resurfaced.
I tried updating iTunes and iOS to the newest versions and the problem still persists.
I'm officially ready to switch to Windows Phone or Android now...
*edit*
A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m -
i recently bought a few films from itunes but i had to reset my laptop and the films have gone and i have tried downloading purchased items but no films come up and im not buying them again. what do i do now to get my films back ?
Did you fail to back up your purchases?
If so, then they are gone. -
Long story short. plugged my i phone into my computer and my sons itune acct. came up ithought it was mine and hit restore now i have all his stuff and mine is gone. turns out i never backed up. Help. I have a new ipad which had 238 photos and it only would share 190 with my phone. I pretty much just deleted his stuff, reset to dfault to get my clock and calendar back. The biggest problem now is my old icons show up but wont launch so I figured I coul delete them then re install them but HIS apple account keeps showing up with his account info. How do I change that to get my name and password back on there?
Stupid I know but I cant take it back.Hi there cz1959!
I'm sorry to hear about the loss of your data. It sounds like you need to sign into your own Apple ID again on the iPad, then download your previously purchased iPad apps again. We have an article on how to do exactly this, and it can be found right here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Also, you may want to consider signing up for a free iCloud account and turning on automatic backups. This will allow you to back up your iPad in the background and without connecting to a computer, so that this issue of data loss will be minimized if this sort of issue ever happens again:
iCloud: Backup and restore overview
http://support.apple.com/kb/ht4859
I hope this information helps resolve your situation. Thanks for using the Apple Support Communities!
Cheers,
Braden -
I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
I downloaded ios 5 after backing up my ipad on the computer. Now there are no apps or movies on my ipad. They are on the computer in itunes but sync and restore do not put them back on the ipad. ideas?
iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store -
We are trying to update and add new apps to an iTouch and we get an error saying "cannot connect with iTunes store." We have already reset our password.
Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario
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