Updated to iTunes 10.5 on Vista. Many problems now.

I updated to Itunes 10.5 on Vista. Now my PC or Itunes won't recognize my Ipod or Iphone. When I plug those devices in, the comp doesn't even recognize them. They don't charge or anything. Help! What is going on? I've tried removing and reinstalling.

Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.

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I installed the latest update for itunes on my windows vista machine, and now itunes wont open at all

could you give me a hand? i downloaded the latest update for i tunes, and now im facked. i cannot open itunes. ive deleted and uploaded the new one as it says to in the 'support' section, all to no avail.

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

I updated my itunes to ios 6.1.3 and now i do not know how to put music on my ipod...someone help!!!

i updated my itunes to ios 6.1.3 and now i do not know how to put music on my ipod...someone help!!!

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod.... and follow the instructions.

Just updated to itunes 12.1.0.71 - big problem - can no longer access the legacy "Get Info" where you could change multiple files, easily add artwork, add album name for TV show, and much more. In previous iTunes 12 you'd right click

Just updated to itunes 12.1.0.71 - big problem - can no longer access the legacy "Get Info" where you could change multiple files, easily add artwork, add album name for TV show, and much more. In previous iTunes 12 you'd right click and hold shift key and be able to get to it. Anyone figured this out?

The "legacy" metadata editors, for which there was a "back door" in iTunes 12.0, have gone from 12.1. However, the revised editors in 12.1 provide access to (almost) all the metadata elements that were available in iTunes 11, albeit in a different layout and with some additional constraints based on media kind. Some users have / will have an issue with the statement that "Get Info has been completely redesigned in iTunes 12 to focus your attention only on what’s necessary for the selected item" since that removes some metadata elements that people may have been using in creative ways. iTunes 12.1 basically gives you access to the fields that Apple think are necessary ... . Some of the things that have been excluded by this rule:
track and disc number fields for video media kinds
show and episode fields for music
description tab for audiobooks made up of more than one file
Obviously the first two examples can be regarded as "overloading" the metadata elements - i.e., using them in ways that the designers didn't intend - but given that some users do find valid cases for this it's a shame that they've been deprecated in the new UI. There are couple of workarounds:
in songs view (or any of the other columnar views), you can still select any fields to display, independent of media kind, and these can be edited (though only one at a time) by double-clicking in the relevant "cell"
you can (temporarily) change the media kind of an item (or group of items) to get access to metadata elements that would otherwise be inaccessible.
It may be worth submitting an issue via https://www.apple.com/feedback/itunesapp.html - I can't see it as a huge development task to have a user preference to switch between "show all fields" and "filter fields based on media kind".
One other oddity/irritation is that some of the tabs don't, by default, show all the available fields - you need to scroll up/down to access them or to expand the window by dragging on one of its corners. Fortunately, the latter seems to be persistent - once you've done this to make all the fields visible the editor will open at the same (larger) size when opened again.

After Yosemite Update, Macbook Pro Frustratingly slow, along with many problems after

My Info:
Macbook Pro (2012)
2.4 GHz Intel Core i5
OS X 10.10.3 (14D136)
Memory: 4 GB 1333 MHz DDR3
186.54 GB free of 498.88 GB
Until the last OS X Update (Yosemite), I have had no problems with my almost three year old MacPro.
However, after the last update, I have so many problems with my mac, I just feel like throwing
it out the window.
Unfortunately, I did not have a backup prior to the update, but I backed up my photos and files, then proceeded
to follow apple's instructions (apple support chat) to erase the HD and re-install yosemite from online. Then, I backed up my files and photos from my external drive. (I used TIME MACHINE)
Fine in theory, but:
1. my iphoto library was somehow lost, nowhere to ever be found again
2. I suddenly have issues with my trackpad--the "double click" or "right" click refuses to work, I cannot drag and drop.
3. I have java runtime error messages even upon startup, without internet connection, even though I have already deleted anything and everything java related.
4. My safari is completely useless. Freezes even when only using one tab, must force quit every second.
5. My computer decides by itself when to zoom in and out of a page.
6. My apps are completely slow, I most always need to force quit them
7. My trash has many issues-- If putting a file in the trash, it says "moving file to trash" for hours on end without ever completing the action, also, if I try emptying the trash, it's the same story.
8. Settings. If I try to change a setting, it says "authenticating" for ever and ever without ever authenticating, and I am unable to change any settings.
I have talked to apple many times but have not yet reached a solution.
I have no other resolution at the moment, as I am in Taiwan for another month (My Chinese is limited and there are few, if none authentic Apple stores around)
I have one more month on my warranty so I can *possibly* take it in to a store when I return home, but I first wanted to ask here and see if anyone else stumbled upon the same issues, or if they had solutions.
Thank you!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

I tried to update the iTunes software on my iPhone today, and now the phone won't work unless I "restore" it. I don

I tried to update my iTunes software on my iPhone today and plugged it into my laptop. Before the process was complete, I received an error message saying I had to "restore" my iPhone before it would work with iTunes. Even more importantly, and troublesome, is the fact that now my phone won't even work at all. I can't turn the iPhone on, and all the screen shows is the iTunes icon with a picture of the white power cord. Can someone advise if there is a way to update the software without restoring my iPhone, which will cause me to lose everything on the phone (much of which I have not backed up yet)? Last, is my stuff already backed up by iCloud? I believe I have sellected that option on my phone, but honestly, have never really understood what iCloud is or does. Thanks in advance for any assistance/advice.

why dont someone answering gthis ******* problem..

HT4623 I tried to update my iTunes tonight....waited and now it says something is corrupt?? I also tried to update my iPad and it didn't work after waiting for 4 hours for that one. I need a remote access and John Whitaker is the one I want to do this f

What is going on with my iPad update. I waited for four hours letting it "update" and after the alloted time, it tells me that I needed to update my iTunes first. After doing that, I can't even get into my iTunes. It says a file is corrupt. This is making me less and less impressed with these updates. I have trouble 80% of the time.

What iPad model and what iOS is it currently running? Are you trying to update the iOS via wifi or connected to your computer?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

TS3595 I updated my itunes and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

I updated my itunes (latest verion out as of nov/20/2012) and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

I have just tried to update my iTunes to version 11.1.4 and now I get an error and iTunes won't install. I get error code 7.

I have tried to upgrade my iTunes to version 11.1.4. Now I get an error code 7 and can't access iTunes at all. The message says there was a failure to install. I tried to go back to previous version, but that doesn't work, either. Any ideas?

Solving MSVCR80 issue and Windows iTunes install issues.

I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!

I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

64 bit Win 7, Itunes 10.5. Can open Itunes and play music, try to open store and it says "Windowa has stopped working" and closes both Windows and Itunes?? Worked beofre I updated to Itunes 10.5 Tried so many things!! HELP!

Have Windows 7, 64 bit. Updated ITunes to 10.5 and now I cant open store? I can play music but when trying to open store, or anything else, I get :
"windows has stopped working and is shutting down" and then Windows and ITunes close?? I have tried so many things?? Help!!

Yeah, I wrote this wrong. Its ITunes has stopped working and Windows is trying to solve problem, then shuts down.
I have un-installed , re-installed. Tried earlier version and that wont work any more. Changes firewall, pop-ups whatever...........nothing works. And Apple has been no help. Run test and it says all test are good even to Apple store??

ITunes upgrade failed on Vista PC, I now have no Itunes

I had a working installation of Itunes and Quicktime on my Vista PC. The only problem was on each launch I was greeted with a message that a new version was available and presented with an option to upgrade. The upgrade always failed with a message that I should try the stand-alone installer. Also failed to upgrade. I uninstalled ITunes (from add/remove SW) hoping a new install would be the answer. Unistall worked fine. Itunes is gone.
New install does not succeed. It ends on a message:
“Error getting file security: C:\ProgramData\Apple\Computer\Installer Cache\Quicktime 7.55.90.70\ GetLastError:5”
Followed by “Rolling Back Actions” and “The Installation of Quicktime did not complete successfully. iTunes requires QuickTime.”
I have a working installation of QuickTime version 7.5.5. It opens without error from the default install location. However, attempts to ‘Update Existing Software’ fail with the same “Error getting file security…” message and “Rolling back…” message. Same response on attempting to uninstall QuickTime from Add/Remove Software.
Where I previously had a working version of iTunes with only an annoying popup message, I now have no iTunes at all. I do have a working down rev QuickTime (that I cannot remove) but that is of no use to me without iTunes.
I need help to remove QuickTime so I can proceed from ground zero. I assume this is likely a Windows registry issue. I am competent to maker registry edits but not by trial and error. I need more knowledgeable advice on how to proceed.
Thanks

Just a thought, but maybe consider returning the device. Seems it might be a bit too complicated for you.

Itunes/Ipod with multiple Vista users - Problem

To set the stage - new Vista PC, shared by the family - so I set up individual ID's (thought that would prevent my kids from corrupting our stuff). Oh, and thought Vista was compatible.........
On the admin account, which is where the iTunes Library is linked, it sees my iPod but says it is in the process of "recovery" - even after accomplishing the restore process - this message comes up right away. But, lo and behold, on my daughter's ID, the iPod is recognized sucessfully (and what is weird is that iTunes wasn't even installed on her account (i had to go through the Q&A process) but the iPod was seen just fine. I can sync the iPod to her library, but even after exiting nicely, and logging off her ID, when I go to mine (admin), I get the same message/problem.
Any hints/help?

if still does not solve try this
. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921

Updated to Maverick. Can not open many PDFs now.

I updated my Mac to Maverick last night. This morning I went to open a PDF and got an error:
I get this error with every PDF in this directory. I have found I can open PDF's in other directories fine. I can open the PDF's in Illustrator, Photoshop and Preview without issue. The PDFs were working fine yesterday on a Mac and PC. The PDF's live on a server and still open in acrobat on other PC's and Mac's that are connected to the server, just not on mine. Any ideas on what I can do to resolve this?
I have Acrobat 9.5 Pro.

I updated my Mac to Maverick last night. This morning I went to open a PDF and got an error:
I get this error with every PDF in this directory. I have found I can open PDF's in other directories fine. I can open the PDF's in Illustrator, Photoshop and Preview without issue. The PDFs were working fine yesterday on a Mac and PC. The PDF's live on a server and still open in acrobat on other PC's and Mac's that are connected to the server, just not on mine. Any ideas on what I can do to resolve this?
I have Acrobat 9.5 Pro.

Updated to iTunes 10.5 on Vista. Many problems now.

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