Updated to iTunes 11.0.1 on my iMac 10.6.8 and it crashes every single time on launch.
As above, I foolishly updated to iTunes 11.0.1 after a software update prompt on my iMac 10.6.8, thinking I was doing a good thing getting my machine ready for my daughter's new iPad mini tomorrow.
As it stands, the iPad is going to be such a let down as iTunes is crashing every single time on launch, never my own frustration having no access to my tunes. Thanks a bunch Apple.
Can someone please state in easy to follow instructions how I might repair iTunes.
If it helps with a solution, I have a Jan 2012 backup of the app which I cannot open receiving the following message:-
"The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
The actual error the new iTunes is giving is below:-
Process: iTunes [445]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.0.1 (11.0.1)
Build Info: iTunes-1101012001000000~1
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2012-12-24 07:46:06.599 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 302421 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 454 sec
Per-App Crashes Since Last Report: 14
Anonymous UUID: C93206E3-0B10-4192-81DA-96A191E026FC
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000001d3a9000
Crashed Thread: 17
In anticipation, thanks.
Thanks Mike.
What I have ended up doing is
purchasing Snow Mountain 10.8.2 & installing
doing the disk repairs as you stated
rebooted
and eventually things seem okay with iTunes having synced an iPod, viewed playlists and played a load of tunes.
Disappointed Apple have again failed with a piece of software and have taken £13.99 that I needn't have spent but pleased to not be letting the daughter down tomorrow.
Thanks for your help Mike.
Happy Christmas.
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My iTunes keeps crashing every single time I open the software on any of my PCs and laptops. Once the Itunes match features starts it's ony a matter of a minute or two before the software crashes. I have tons of new songs that I want to sync to my ipod, ipad and iphones but can't get it accomplished. Any suggestions??
Hello annmu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best of luck,
Mario -
ITunes and iBooks crash every time I open them
iTunes worked fine in Mavericks untill I opened iBooks and tried to sync my books on my iPad.
Now both crash every single time I open them.
How can I delete or restore a clean install of both of them in Mavericks?
iTunes
Process: iTunes [1264]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.1.3 (11.1.3)
Build Info: iTunes-1113011001003008~1
Code Type: X86-64 (Native)
Parent Process: launchd [259]
Responsible: iTunes [1264]
User ID: 501
Date/Time: 2014-01-15 14:42:16.261 -0600
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 306C628D-9C05-5E16-4532-0B0165BBD1BF
Sleep/Wake UUID: C38984D5-13C4-4514-AD1A-806FFD2E9F17
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (bitmap != nullptr), function void CGGlyphBuilder::create_missing_bitmaps(const CGGlyphIdentifier *, size_t, const CGGlyphBitmap **), file Fonts/CGGlyphBuilder.cc, line 147.
Thread 0 Crashed:: iTunes main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff92eca866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8968535c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8d111bba abort + 125
3 libsystem_c.dylib 0x00007fff8d0dba5f __assert_rtn + 321
4 com.apple.CoreGraphics 0x00007fff8ddb1e88 CGGlyphBuilder::create_missing_bitmaps(CGGlyphIdentifier const*, unsigned long, CGGlyphBitmap const**) + 256
5 libRIP.A.dylib 0x00007fff93d76a7f render_glyphs + 197
6 libRIP.A.dylib 0x00007fff93d75d4a draw_glyph_bitmaps + 1739
7 libRIP.A.dylib 0x00007fff93d751da ripc_DrawGlyphs + 2204
8 com.apple.CoreGraphics 0x00007fff8e1efb46 draw_glyphs + 1449
9 com.apple.CoreGraphics 0x00007fff8e099ce5 draw_glyphs + 1534
10 com.apple.CoreGraphics 0x00007fff8de6cadf simple_draw + 327
11 com.apple.CoreGraphics 0x00007fff8de6c96a CGPDFTextLayoutDrawGlyphs + 90
12 com.apple.CoreGraphics 0x00007fff8de6b0e1 op_TJ + 69
13 com.apple.CoreGraphics 0x00007fff8de0044d pdf_scanner_handle_xname + 108
14 com.apple.CoreGraphics 0x00007fff8ddff753 CGPDFScannerScan + 308
15 com.apple.CoreGraphics 0x00007fff8ddfda53 CGPDFDrawingContextDrawPage + 513
16 com.apple.CoreGraphics 0x00007fff8ddfd808 pdf_page_draw_in_context + 89
17 com.apple.CoreGraphics 0x00007fff8ddfd7a8 CGContextDrawPDFPage + 57
18 com.apple.ImageIO.framework 0x00007fff8fa6055c decodePDF + 2798
19 com.apple.ImageIO.framework 0x00007fff8fa5f70e copyImageBlockSetPDF + 1053
20 com.apple.ImageIO.framework 0x00007fff8fa278a4 ImageProviderCopyImageBlockSetCallback + 466
21 com.apple.CoreGraphics 0x00007fff8de079e7 img_blocks_create + 559
22 com.apple.CoreGraphics 0x00007fff8ddbba69 img_data_lock + 1601
23 com.apple.CoreGraphics 0x00007fff8ddba480 CGSImageDataLock + 149
24 libRIP.A.dylib 0x00007fff93d79b3c ripc_AcquireImage + 769
25 libRIP.A.dylib 0x00007fff93d78b85 ripc_DrawImage + 1025
26 com.apple.CoreGraphics 0x00007fff8ddba023 CGContextDrawImage + 457
27 com.apple.ImageIO.framework 0x00007fff8fa37a66 CGImageCreateCopyWithParametersNew + 2379
28 com.apple.ImageIO.framework 0x00007fff8fa36f6d CGImageSourceCreateThumbnailAtIndex + 3645
29 com.apple.iTunes 0x0000000104344d84 0x103882000 + 11283844
30 com.apple.iTunes 0x0000000103a13785 0x103882000 + 1644421
31 com.apple.iTunes 0x00000001043628c4 0x103882000 + 11405508
32 com.apple.iTunes 0x0000000103c02006 0x103882000 + 3670022
33 com.apple.iTunes 0x0000000104360c50 0x103882000 + 11398224
34 com.apple.iTunes 0x0000000104590958 0x103882000 + 13691224
35 com.apple.iTunes 0x000000010458b2f9 0x103882000 + 13669113
36 com.apple.iTunes 0x00000001045901a7 0x103882000 + 13689255
37 com.apple.iTunes 0x000000010458ffc4 0x103882000 + 13688772
38 com.apple.iTunes 0x000000010437fce3 0x103882000 + 11525347
39 com.apple.iTunes 0x0000000103f13504 0x103882000 + 6886660
40 com.apple.iTunes 0x0000000103f130b6 0x103882000 + 6885558
41 com.apple.iTunes 0x0000000103f14689 0x103882000 + 6891145
42 com.apple.iTunes 0x0000000103894ad8 0x103882000 + 76504
43 com.apple.iTunes 0x00000001038a7075 0x103882000 + 151669
44 com.apple.iTunes 0x000000010389ea1e 0x103882000 + 117278
45 com.apple.AppKit 0x00007fff9320ea29 -[NSApplication run] + 646
46 com.apple.iTunes 0x000000010418fc57 0x103882000 + 9493591
47 com.apple.iTunes 0x0000000103c12d4c 0x103882000 + 3738956
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92ecb662 kevent64 + 10
1 libdispatch.dylib 0x00007fff94eb243d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff94eb2152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92ecae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89685f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89688fb9 start_wqthread + 13
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87f83315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87f82939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87f82275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff880379d1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x000000010a31a701 __thr_AMRegisterForCallbacks + 217
7 libdispatch.dylib 0x00007fff94eb02ad _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff94eb209e _dispatch_root_queue_drain + 326
9 libdispatch.dylib 0x00007fff94eb3193 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib 0x00007fff89685ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib 0x00007fff89688fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87f83315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87f82939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87f82275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff880379d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010389d51f 0x103882000 + 111903
7 com.apple.iTunes 0x00000001038870f3 0x103882000 + 20723
8 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92eca716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89686c3b _pthread_cond_wait + 727
2 com.apple.iTunes 0x000000010388640f 0x103882000 + 17423
3 com.apple.iTunes 0x0000000103d0404b 0x103882000 + 4726859
4 com.apple.iTunes 0x0000000103d0477a 0x103882000 + 4728698
5 com.apple.iTunes 0x00000001038870f3 0x103882000 + 20723
6 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92eca9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff87fced43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92ecae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89685f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89688fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92ecae6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89685f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff89688fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87f83315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87f82939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87f82275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff880379d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x0000000103db4694 0x103882000 + 5449364
7 com.apple.iTunes 0x00000001038870f3 0x103882000 + 20723
8 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.iTunes 0x00000001038864c7 0x103882000 + 17607
3 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87f83315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87f82939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87f82275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff880379d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010389d51f 0x103882000 + 111903
7 com.apple.iTunes 0x00000001038870f3 0x103882000 + 20723
8 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92ec6a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92ec5d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff87f83315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff87f82939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff87f82275 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff880379d1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010389d51f 0x103882000 + 111903
7 com.apple.iTunes 0x00000001038870f3 0x103882000 + 20723
8 libsystem_pthread.dylib 0x00007fff89684899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff8968472a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff89688fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff776db310 rcx: 0x00007fff5c377cb8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5c377ce0 rsp: 0x00007fff5c377cb8
r8: 0x00000000fffff000 r9: 0x0000000000000093 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8e2c5a5f r13: 0x00007fff8e2c59e0 r14: 0x0000000000000006 r15: 0x00007fff8e2c5a47
rip: 0x00007fff92eca866 rfl: 0x0000000000000206 cr2: 0x0000000105c9b000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x103882000 - 0x104f24fef com.apple.iTunes (11.1.3 - 11.1.3) <A2A98806-87A0-3DC1-9B56-49D082615D15> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1052ff000 - 0x10537fff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <6DF8BE48-75E5-36DE-AD39-59B0B5A57E0F> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1053c0000 - 0x1053eaffb com.apple.avfoundationcf (2.0 - 133) <385B4AC1-12A3-3ECC-98CD-31D391FCCEFE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x105428000 - 0x1055fcfff com.apple.iad.iAdCore (1.0 - 1) <0AC49774-2E81-31D7-B2BA-F272E16FD430> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x1056c8000 - 0x1056ccfff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1056d6000 - 0x1056d9fff com.apple.iPod (1.7 - 20) <9B9FD104-A8EE-3884-8610-B06700AC344E> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x1056e3000 - 0x105a0fff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x105a35000 - 0x105a6cff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x105a7e000 - 0x105b54fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x105b79000 - 0x105bbcff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x105c90000 - 0x105c94ffd libFontRegistryUI.dylib (127) <57DE4E73-B65B-3712-9815-81018E72501A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x107911000 - 0x108686fff com.apple.CoreFP (2.5.16 - 2.5.16) <1C390A93-4187-37E7-8A7E-4417876F069B> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x109dd9000 - 0x109ddbff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x109de0000 - 0x109de4ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <844CFCFD-F813-36F1-A5BF-FB9D7BD7040D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x109de9000 - 0x109deafff +com.ecamm.EcammAudioLoader (1.0.2 - 1.0.2) <48FFC3CC-E53D-3A0A-B5A7-34CCF8D648D2> /Library/Audio/Plug-Ins/HAL/EcammAudioLoader.plugin/Contents/MacOS/EcammAudioLo ader
0x109e1c000 - 0x109e22ff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x109e5c000 - 0x109f90ff7 com.apple.CoreADI (1.34.0 - 1.34.0) <33B6ECA7-680E-3517-A1C1-9785BA022516> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x109f97000 - 0x10a168fff com.apple.audio.units.Components (1.9 - 1.9) <80991B19-4B07-3DBF-A4B3-597DA1AA65B2> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10a295000 - 0x10a386ff7 com.apple.mobiledevice (710.1 - 710.1) <356F402B-7499-3EA6-8541-A3D89F6D119F> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x10a4f1000 - 0x10a6e7fff com.apple.audio.codecs.Components (4.0 - 4.0) <05EF9EE8-2047-3FB0-84DA-7A2DD744B64B> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x10ffa2000 - 0x110155ffb libCMaps.A.dylib (599.7) <740283A3-E352-3523-93EA-DB096F79C4C1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCMaps .A.dylib
0x7fff60381000 - 0x7fff603b4817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff87292000 - 0x7fff87298ff7 libsystem_platform.dylib (24.1.4) <331BA4A5-55CE-3B95-99EB-44E0C89D7FB8> /usr/lib/system/libsystem_platform.dylib
0x7fff87299000 - 0x7fff872dfff7 com.apple.DiskManagement (6.0 - 744) <FE9F0616-FFCA-31D2-A0B5-E6C943326543> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff87582000 - 0x7fff87584fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff87585000 - 0x7fff87589ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff875c5000 - 0x7fff87696ff7 com.apple.QuickLookUIFramework (5.0 - 622.3) <9741E66B-3978-35F6-8846-B6C528945611> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff87697000 - 0x7fff87722fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff87749000 - 0x7fff877a2fff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff877a3000 - 0x7fff877d2fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff87ace000 - 0x7fff87b97fff com.apple.LaunchServices (572.23 - 572.23) <8D955BDE-2C4C-3DD4-B4D7-2D916174FE1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff87b98000 - 0x7fff87baafff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x7fff8dc94000 - 0x7fff8dc96ff7 com.apple.SecCodeWrapper (3.0 - 1) <F5107AD0-20CD-328C-8B2E-74CB6F3169F6> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8dc97000 - 0x7fff8dd26fff com.apple.Metadata (10.7.0 - 800.12.2) <A9F5D471-8732-3F95-A4A2-33864B92A181> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8dd31000 - 0x7fff8dd62fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8dd63000 - 0x7fff8dd76ff7 com.apple.AppContainer (3.0 - 1) <A90C058D-46E8-3BAB-AF17-AF9C7C273069> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine rHonestly, I have no clue. It sounds like the way your mac tries to handle connections to other apple devices isn't working, and I don't know of any reason why this would happen other than a random corrupted file.
You may want to try reinstalling iphoto and itunes to see if the problem is there. Otherwise, I'm at a loss as to what you should do. -
Everything is updated!! iPhone, iPad, iTunes and MacBook Pro... All I am trying to do is drag content from my iTunes Library to the devices. iTunes gets stuck EVERY single time! What usually triggers the Non-Sense is when I am adding a 2nd file!
Why does iTunes SUCK??
1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
If you do a 2nd item the other items stop loading and never continue!!
This is so BAD, I don't understand how they don't have this fixed yet!!
Please tell me I am not the only one!!
...and If I am tell me how to fix it!
Very appreciated,
JoeEverything is updated!! iPhone, iPad, iTunes and MacBook Pro... All I am trying to do is drag content from my iTunes Library to the devices. iTunes gets stuck EVERY single time! What usually triggers the Non-Sense is when I am adding a 2nd file!
Why does iTunes SUCK??
1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
If you do a 2nd item the other items stop loading and never continue!!
This is so BAD, I don't understand how they don't have this fixed yet!!
Please tell me I am not the only one!!
...and If I am tell me how to fix it!
Very appreciated,
Joe -
I am running Windows 7 home edition and trying to update to iTunes version 10.5 (from version 10.3.1.55) and I keep getting the following error message, ‘Error occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually’ which I do only to have the same error message pop up.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
Everytime i try to update my itunes it says make sure your network setting are correct and your network connection is active . what does that mean??
Are yo getting a network timeout error?
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error. -
ITunes 7.1 asks for authorization every single time I synch, other issues
Ever since updating to iTunes 7.1 I've had the following problems:
1.) It won't just sync new items when manually manage files is checked off.
2.) When I add one new file, it now tells me that I have to wipe and re-sync the whole thing instead of just updating the current music/video/etc (I'm actually waiting on it to sync my whole library again after it wiped out everything after adding one video file)
3.) When I now try to sync the iPod, it asks me to re-authorize all purchased content every single time.
Are these known issues with the new release of iTunes? Or are these bugs I should report to Apple?
Any insight from my fellow iPod users is appreciated. Specs are below:
Custom built PC running XP Pro, Service Pack 2
AMD Athlon 2800 + XP Processor
1.75 GB of RAM
430 GB Total HD space (3 physical drives)
ATI Radeon X1600 AGP Vid card
iTunes 7.1 (updated on 13 March 2007)it could be that you have reached the limit of 5 pc,s authorized this can happen with reinstalls you can deauthorize your machinethrough the website some where and it should fixs it.
i had to do this after reloading windows -
hi everybody,please someone help me,i had a 3gs last year and i bought a 4,but itunes doesn't synch videos from photos file and it crashes,every time i try to synch photos it stacks when videos try to synch and crashes,what to do please?
hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
-
I recently update Safari and it crashes every time I opened. Can anybody help me?
I recently update Safari and it crashes every time I opened. Can anybody help me?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ugh...can anyone help me reload itunes on my pc...itunes 10 worked fine but I uninstalled it when i was having problems loading itunes 11...I am not sure how to correct my procedure entry point error...i have used my uninstall programs on my control panel numerous times to unistall my itunes and quik time downloads and every single time i shut down and reinstall them I am getting this same procedure entry point error...is there something else i can do ??? ugh !!!
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
To get my Iphone 4 to show up in iTunes, I have to uninstall iTunes and then reinstall it EVERY single time I want to connect my device to iTunes. I've tried just using a wi-fi connection and that won't work. It's very annoying to have to go through all that trouble of uninstalling and reinstalling iTunes every time that I need to connect to my iTunes account. I first got this phone in Germany when I was visiting my uncle who was stationed there, he had got the phone from AT&T here in the U.S. while in Germany connecting to his computer to itunes was no problem, it'd connect without any issues. Then when I came home back to the states, my phone would no longer connect to itunes on my computer unless I unistalled and reinstalled, but my computer does recognize my device when I connect every time just itunes does not and I don't understand why it's doing that. Is there any way to fix this? How can I get my device to show up in itunes without having to reinstall it every time?
The ipod is not a backup device. The music sync is one way - computer to ipod. the exception is itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old comptuer, to your new one. -
I'm using tweetdeck to open links , I can click on tons of link I want to open without the firefox window pop up but after i update to 14.0.1 version, the window open or pop out every single time when I open the link, how can I just open the link but not the window?
yesssssss , EXACTLY !!!! before the update ,whenever I open an external link, Tweetdeck used to stay in front, and now Firefox moves in front of Tweetdeck<<<< EXACTLY !!!
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ITunes asking me to sign in every single time
I am currently using itunes version 11.1.3.8 and it keeps asking me to sign in at least twice every single time I use it. I tried turned off automatic downloads on both my devices reset my machine and....it didn't work I am running out of ideas I had this issue a long time ago with a older version of iTunes and I can't remember how I fixed it.
Hello there, Larsson6707.
The following article has some great steps to try for repeated prompts for authorization from iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
If you have a different message feel free to clarify.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have successfully used windows migration software to move my music library from a PC to my MacBook Air.
However the music files are just stored in my file system and have not updated my itunes files. Itunes is still getting the music down from icloud instead of using the music files.
Any ideas?If you're using Windows Movie Maker and HP Photo to build slide shows, this is not an iPod touch issue (nor an iTunes issue), so I'd suggest you take up the problem on a web site that deals with Movie Maker or HP Photo issues. It's really not something we can help with in this forum.
If you're building this slide show on your iPod, please post back and tell us what app(s) you're trying to use, and whether the iPod app on your iPod touch shows and plays your songs correctly. Knowing the specific model of iPod you have and the version of iOS it's running will probably also help.
Regards. -
Why are my iTunes and iPhoto crashing every time I try to open them?
Why are my iphoto and itunes crashing every time I open them? This is a new problem on my Mac Mini. Have the latest software on my Mac Mini and the latest iLife sotware. My mac mini is about 5 years old, always kept up to date.
Processor 2 GHz Intel Core 2 Duo
Memory 2 GB 667 MHz DDR2 SDRAM
Graphics Intel GMA 950 64 MB
Software Mac OS X Lion 10.7.3 (11D50b)Hello Majorie,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Also, how much Free Space is on your Hard Drive?
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
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