Updated to iTunes 12 iPod Classic not connecting

After I installed iTunes 12 on my Windows computer over the weekend my iPod Classic could no longer be seen in iTunes. When I went to the device manager there was an Apple mobile device support driver under USB devices with an exclamation mark. After searching I tried restarting the computer and iPod,re-installing iTunes, re-installing the driver. Re-installing the driver gave me an error that the digital signature was corrupted or couldn't be verified. Finally I un-installed the driver by right clicking it in device manager but I checked the "Uninstall driver software" option underneath. Once I did that and scanned for changes the iPod was recognized and a USB mass storage device driver was installed. I could see it in iTunes again and everything was once again right in the world.

Hey mattrivers,
Sounds like the first thing we need to troubleshoot is the iPod not turning on and charging, so I'd go through the suggestions in this article:
iPod won't turn on
http://support.apple.com/kb/ts1383
If you are then able to turn it on and charge it, but it still isn't showing up in iTunes, then you'll want to follow this article:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
All the best,
David

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