Updated to latest iTunes version now library is gone
Help
I updated my iTunes this morning to the latest version 7.1.0.59
Now ALL the songs in my library are gone. Why did this happen and is there NO way to get the songs on my iPOD back to the iTunes library????
Well, it's possible that it's in a different location on your computer than "My Music".
You might want to try searching your computer for "iTunes" (a lot of results might come up, but just look for a folder called "iTunes", not all of the installation files).
If that doesn't seem to turn up anything, then the best idea would be to transfer the content from your iPod to your computer.
First, you'll need to prevent iTunes from automatically syncing with your iPod and deleting everything off of it.
To do that, follow these steps:
1 - Open iTunes.
2 - Connect your iPod to your computer.
3 - Basically as soon as your iPod begins to display "Do Not Disconnect", begin to press and hold the Shift and Ctrl keys on your keyboard together simultaneously.
Continue to hold these keys for about 20 seconds after your iPod is showing up in the Source List in iTunes.
After you've done this, click on your iPod's name in the Source List, and under the "Summary" tab, tick the "Manually manage" option for your iPod. Click the “Apply” button in the bottom-right corner to save your changes.
Now onto the transferring.
There are a few different ways to copy your iPod's songs to your computer, but probably the most straightforward method is to download a third-party program that can copy the songs from your iPod to your computer.
I would suggest that you try YamiPod. It's free, and I've heard it recommended a lot.
-Kylene
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To cut a long story short after following the tech support advice and uninstalling and reinstalling itunes 10.5 for the seventh time and more than a week of going in circles and days spent away from my business trying to fix the problem - I gave up. Because, as a non computer geek, (no offense - I think cg's are amazing) what I need is a functioning computer and phone to run my business that can be both relied on - all the time. That is what I paid for and expected when I bought Apples' very smart iPhone - I did not expect to be plagued by an update to a program that causes chaos for over 7 days. (And to be frank I've had problems with iTunes for the whole time I have been using it. From importing cd's to purchasing problems. gah!)
I may be one tiny person in a very large universe but I believe a certain standard can and should be expected when handing over hard earned cash to a company with a good reputation.
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Yesterday I bought a new smartphone - the Samsung Galaxy phone uses the Android Market and the Kies program. The phone is as good as if not better than the iPhone. The Kies program runs very smoothly on my computer. Downloading Apps is a breeze. My new phone is about the same size as the iPhone and a tad lighter.
Problem solved!
As a side note - I will now save about $250.00 per year on my new prepaid phone plan with Boost compared to staying with my previous post-paid plan. I also get unlimited standard national calls in Australia plus unlimited texting too! Not bad for $40.00 a month.
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