Updated to latest operating system on MacBook Pro and now won't let me drag files onto a flash drive.
Updated to latest operating system OS X Mavericks on MacBook Pro and now won't let me drag files onto a flash drive.
The Flash Disk must be NTSF formatted. Writing to NTFS requires 3rd party drivers (Tuxera, Paragon). Reading from NTFS however does not require these. So install NTFS drivers, or format the drive in FAT32 from Disk Utility.
Hope this helps :-)
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I have a macbook pro and it won't ever complete a backup onto my time capsule
About 4 months ago, I bought a new macbook pro and time capsule. It seems to start backong up normally. Then about 2/3 of the way through its gets stuck backing up and never completes it. I called apple care several times and they keep telling me just to let it run, but no fix for the problem. The hard drive just continues to spin with no progress in data downloaded with the computer running slowly unless I stop the download. Thanks to any one who can help. So far, I'm just frustrated with my commitment to switch all my computers over to mac. I have let downloads last for more than a week straight.
Your problem is really with "Time Machine", backup software included with OS X since version 10.5, not with your Time Capsule router. For more information on Time Machine, check these Web pages:
Time Machine FAQs
Time Machine Troubleshooting -
I checked its been uninstalled from my mac and then every time I reinstall it, it just perpetually sits on that page that says 'inDesign is downloading now'... but it never does. Need urgent help please! Photoshop and illustrator remained on my mac no issue there. Whats going on?...
Musecatherine please begin the installation process in the Creative Cloud Desktop application. You can find details on how to install the Adobe Creative applications, included with your membership, at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
It is likely that the AAM Detect Plug-in is not installed or blocked by your current web browser. This is why no action occurs when you are on the download page. -
I rebooth my macbook pro and now its not letting me download osx mountain lion
..
What exactly do you mean by "restored"?
Did you use the recovery option (Command + R or Command + Option + R during startup)? If so, the process to install should be automatic if you used Disk Utility to wipe the drive.
Please explain exactly what you did, the model of your machine, and was Lion the original OS on it or did you buy it at the app store? -
I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?
stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads
Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I just updated my macbook pro and now every time i go to youtube it tells me I have to download the new version of adobe flash player so i do and it still wont let me play it ..
Assuming Allan's advice is not correct, and you do run the installer, I think I've heard of that problem and it involves removing the old Flash plug-ins, then install the new version. I don't use it so I don't know what they are called, but will be the /Library/Internet Plug-ins folder.
You can go here and enable HTML5 in YouTube so you don't have to use Flash: http://www.youtube.com/html5
Most(?) of the content is HTML5, but you may run into videos where you still need Flash. -
I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1.
OT -
I've been reading the comments re FCPX on MacBook Pro and now I'm scared. I'm taking a class in FCPX and thinking about buying to do videos for nonprofits. Won't be fancy stuff, but now wonder if it's a good choice. Also, a classmate who was in CA last weekend said he heard that Apple will drop support of FCPX. Any truth? Advice?. I'm on 10.7.4 with 2.4 GHz Intel Core 2 Duo, 4 GB 1067 MHz. Thanks.
dkstj wrote:
Also, a classmate who was in CA last weekend said he heard that Apple will drop support of FCPX.
While it is against the TOU of these boards to speculate on future products/updates what Thomas said is right: FCPX is quite a new product and it doesn't make any sense to drop it now.
The only thing that MIGHT get dropped at a certain point is support for older hardware/OS as FCP X progresses. -
I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks JoRun Software Update, wait till all the updates have finished downloading then restart the mac.
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I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
My Macbook Pro fell off my bed (approx. 3ft) and dented the left side of the front left corner on the battery meter. Besides the damage everything seemed okay for a little while until I kept getting a erratic curser track pad. I kept cleaning it thinking some dirty or oil may of got on it or in the edges, but long story short I found out my battery is swollen and thats the reason for the erratic curser. The drop and dent impacted the battery causing it to swell. I feel that I just need a new battery. I purchased my macbook from the apple store and still have applecare. However I've researched online a bit and saw some people posted that if you drop your macbook, Apple will void my coverage. I also read that when people have had a swollen battery and applecare, they just brought it into the Genius bar and they went to the back and brought them a new battery. I've been super nervous to go see them as I've spent the extra bucks on Applecare and did not get any use of it. If anyone has had this issue or knows about it, please let me know!!
MacBook Pro 13" 2012, Mac OS X (10.9.3)I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
Yes !
I would take it in before it gets worse and breaks something.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).
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