Updated to Lion, My Passport for Mac won't back up.

Hi all,
Updated to Lion, all fine, but when I try to back up with WD My Passport for Mac it won't get past the "preparing backup" stage. Any ideas?
Thanks!

This resolved after I upgraded up to Mountain Lion.

Similar Messages

Western Digital My Passport For Mac Won't Mount

Hello everyone,
I always try to find related articles prior to posting, but I haven't found anything quite like my situation listed. I have a "My Passport For Mac" that I recently reformatted on my Mac to use as a time machine (using 10.10.2). Prior to reformatting, it worked fine. I have it encrypted so any time I'd plug it in & it would request my password. All was great. I reformatted it & then used it to back up my Mac. However, days later, when I go to plug it in, the hard drive won't mount. A lot of folks with a similar situation are at least reporting that it's showing up in Disk Utility. However, mine is completely absent. I've tried it on multiple computers (including a PC). It's not showing up anywhere. But the disk is on & spinning. Does anyone have any idea what's going on? I'm stumped on this one. I'm not worried about recovering any data from this as it's just a Time Machine backup. I'd just like to get it to mount to my Mac again!
Any help would be greatly appreciated!
Thanks!

Historically, the problem has been that many USB-powered drives can't get enough power from a USB port after they begin to age. The Passport is bus-powered, getting all its power from a USB port. Not the best solution for a desktop computer.
To get such a drive going again, you need one of two workabouts:
1) a powered USB hub (has its own power supply to make up the shortfall) that goes between the external drive and the computer.
2) use a "Y" USB cable to get power from two USB ports simultaneously (such as http://eshop.macsales.com/item/OWC/USB2AYMBPB/)
Also, WD uses an odd proprietary formatting scheme that is of itself a problem area. WD makes very good bare drives but the enclosures into which they put them to make an external drive are not very good and not particually Mac-Friendly. The formatting makes them harder to use.
Once you get the files you need off the external, consider erasing and reformating it to Mac Extended Journaled using Disk Utility. That often makes the drive more reliable without having to revert to USB hubs or special cables. It gets rid of the proprietary formatting that seem to contribute to the problems.
I have three external drives. All have WD bare drives inside but none are in WD encosures. By far the best enclosures for Mac external drives are those from OWC:
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
I have two of the desktop model shown and one of its portable version for my MacBook Pro. All three have given me superb service and zero problems.

My WD Passport for mac won't recognise its own password or show up on the desktop

I have a Macbook Pro and have been using the Passport for 3 months without a problem. The cable was pulled out without ejecting the Passport the correct way. Now it doesn't show up on the desktop and a colourless window pops up and asks for the password. Im 100% sure the password is correct. The window thinks about it for about 20sec then shakes to not accept it.
I have tried to repair the Passport and that has not worked. Does anyone have another solutations to access the HD?
The passport still works, the light comes on and still spins.
It seems as if it has forgotten its own password and not recognised by the computer.

Allan,
Thank you for your reply.
Yes the WD Passport for Mac has its own password to access the drive. It is an option that i stupidly activated once it was installed. Previously as i plugged the Passport in it would pop up on my desktop and ask for the password. Which it would accept and then i could access the data. Now nothing comes up on my desktop but still asks for the password but does not accept it. The colour of the window for the password has also changed. It now looks like the "security and privacy" icon that you can find in your systems preferences.
It seems as if it has forgotten its own password or there is some other security or problem blocking me.
I obviously wasn't aware that this product had so many problems. I have not installed the Mavericks program to this computer yet as it takes time and im on the road without and solid internet connections.
I will persist with searching forums and trying to recover the data
Any information or help would be awesome!!!!

WD My Passport for Mac won't mount on my Mac Pro

My 1TB external hard drive is less than six months old and was working fine; now won't mount on my Mac. I don't remember disconnecting it without ejecting it but I do think I got a message about needing to eject before disconnecting. I checked in the forum for a possible solution and tried connecting it to a PC laptop; I could see it to eject it but it didn't show up anywhere else. I am not a computer expert! How can I access my files? I have a Mac Pro, Mac OS X ver. 10.6.8.

Historically, the problem has been that many USB-powered drives can't get enough power from a USB port after they begin to age. The Passport is bus-powered, getting all its power from a USB port. Not the best solution for a desktop computer.
To get such a drive going again, you need one of two workabouts:
1) a powered USB hub (has its own power supply to make up the shortfall) that goes between the external drive and the computer.
2) use a "Y" USB cable to get power from two USB ports simultaneously (such as http://eshop.macsales.com/item/OWC/USB2AYMBPB/)
Also, WD uses an odd proprietary formatting scheme that is of itself a problem area. WD makes very good bare drives but the enclosures into which they put them to make an external drive are not very good and not particually Mac-Friendly. The formatting makes them harder to use.
Once you get the files you need off the external, consider erasing and reformating it to Mac Extended Journaled using Disk Utility. That often makes the drive more reliable without having to revert to USB hubs or special cables. It gets rid of the proprietary formatting that seem to contribute to the problems.
I have three external drives. All have WD bare drives inside but none are in WD encosures. By far the best enclosures for Mac external drives are those from OWC:
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
I have two of the desktop model shown and one of its portable version for my MacBook Pro. All three have given me superb service and zero problems.

Installed Lion, Outlook 11 for Mac won't send email anymore

Hey all - I installed Lion but now my work Microsft Outlook 11 accounts won't send email...looks like they receive though. Happening to anyone else? Any ideas on a fix?

In Finder you have to go to your user account's library, which Apple hid in Lion. You can still get to it by using the "Go to Folder" option in the Finder>Go menu.
In the dialog option that comes up, type in ~/Library
Inside the library is a "Caches" folder, and inside that folder is one called ".com.microsoft.outlook"
Try deleting that? As always, make sure you have a good backup before deleting anything in the library Hope it helps!

IMac Backups on Western Digital My Passport for Mac

I have a Western Digital 1TB My Passport for Mac which regularly backs up my iMac. It is creating a backup file apparently every day. I decided to remove all but the most recent 3 backup files and moved them to trash, but am unable to empty the trash. How do I empty the trash now?

Time Machine back ups in the trash are not a good combination.   You may find this link helpfull ...
Solving Trash Problems
and you should also look at Pondini's document   ...
http://pondini.org/TM/ Troubleshooting.html   Section E6 in particular.

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I desperate to get it back!
Any help will he appreciated!

disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

My imac won't recognize my passport for mac external drive

I just bought a WD my passport for mac external drive to back up my imac with Snow leopard OS. the passport icon doesn't show on the desktop and when I look using disk utility the external drive isn't recognized. The external drive has nothing wrong with it as I plugged it into a newer imac running 10.9.5 and it works fine on that machine. I went through the troubleshooting steps from WD and the only one left is trouble with the OS. I have updated the software and downloaded the drivers from WD and still no change. Any suggestions? thanks!

See the mount section of the first link.
Disk Unmount Using Terminal
Disk Utility – Force Mount Disk

Video won't run. telling me to update flash player. click on update for mac won't load?

video won't run, telling me to update flash player, click on update for mac won't update. do i need to load flash player and is it ok for mac?

Yes, it's fine for your Mac ...
Most sites such as YouTube require the Flash plugin.
Flash isn't a player per se, but a plugin.
Sometimes uninstalling the current plugin then reinstalling new can help.
Troubleshoot Flash Player | Mac OS
Make sure and uninstall the old plugin first then restart your Mac.
If you use Safari to view videos, from the Safari menu bar click Safari > Empty Cache
Now try a video.
edited by: cs

Help? my passport for mac (western digital) does not show up on Lion desktop, shows up on older laptop

My new Passport for Mac portable hard drive does not show up on the desktop. when connected to another computer the icon shows up on the desktop. When i first connected it it asked do you want to connect to time machine? I said "later"or "no" because I wanted to research how to use it first. NOw it doesnt show up at all... except in the disk utility section. Please help. I am going on a trip and need to have the storage for films. THanks!

Do you see it in the sidebar of a Finder window, under "DEVICES"?

Disk Utility can not repair My Passport for Mac

I'm still learng much about Macs. I have a MacBook Air with a 1TB My Passport for Mac as an external HD. A few things have been acting a little strange, so I decided to run the Disk Utility. After running the Verify disk, it says that the volume needs to be repaired. When I try running the Repair Disk, I get a message saying :
Verify and Repair volume “My Passport for Mac”
Volume repair complete.
Updating boot support partitions for the volume as required.
Error: Couldn’t unmount disk.
Is this OK, do I need to do something more?
I used the HD as extra storage as the SSD on the MBA isn't enough for my needs. I store 2nd libraries for iTunes and iPhoto on the My Passport. I ocasionally get error messages where neither will work and I end up having to dismount the HD and sometimes restart the MBA in order to make either work. My problems could be more than my original question, but I don't know enough yet on where else to start.

Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

New WD My Passport for Mac - questions!

Hi, everyone,
I just bought a new WD My Passport for Mac 1 TB. I am going to use it to run Time Machine and then drag and drop pertinent files that I need. From there, I am doing a clean install of Mountain Lion. I have a 2012 MacBook Pro.
I just have a few questions.
1. I read that there are big issues with this and Mavericks/Yosemite. If I ever upgrade, am I am going to lose everything or has that since been resolved?
2. How do I install it? When I read the manual, I am not sure if I am supposed to install the software (because of issues with point 1), just plug & play, how to do Time Machine, and so on.
I have another My Passport from a few years back, but don't remember how to set it up.
If someone can dumb it down for me, I'd really appreciate it. I am looking to do a Time Machine, then drag over various documents, my Music folder, iPhoto Library, Mail exports, and a few other things.

Thank you again. It's really nice there are people like you willing to give their time to help others.
An update: My Passport (not named that!) is backing up via Time Machine as we speak. Next step is to copy the files that I need over to the hard drive. I already have on another hard drive, but I figure it is better to be safe than sorry.
My question for you is basically if there is anything I should try to think about or remember to bring over. These are the things that I use regularly and what I have done on the other drive and will do here:
- Microsoft Office (mostly just Word): I will reinstall the disk, I have the activation code, and I will drag over all of my files
- iMovie: I've made one movie, and I like it, and I dragged it over and tested it on another MacBook and know it works
- iPhoto: I will drag over iPhoto Library
- Mail: I have exported all of my Mailboxes, will re-import them, and then re-set up my accounts
- iTunes: I dragged over iTunes Music from the Music > iTunes > iTunes Music folder (?)
- iCal/Notes: logging back into iCloud should do it
- Stickies: I know there is a database in the ~library ... do I just drag that over?
- Chrome: I will download it again
- my printer: I think I just go to the site to download the driver
- Airport Express: does that just work on its own?
- Dropbox: I will redownload it but, heck, I might just drop my account
- Bookmarks are exported from Chrome
- iCal is exported, just in case.
- Contacts are exported, just in case
I don't THINK there is anything else I am forgetting that I might use regularly and not realize it. Do you have any suggestions of something I might be missing? I do have an iPhone backup I might want to snag (I know it is stored elsewhere...) but I am thinking of wiping that clean, too.
Should I take note of any specific security or user settings I have (other than basics, like colors and that sort of stuff)
I am nervous that I will forget something but excited to have a nice, fresh new MacBook and fool myself into thinking I got to treat myself to something new!

Backup fail on Time Machine and My Passport for Mac on Yosemite

Cannot seem to get Time Machine to do a full backup of my NEW My Passport for Mac.
I've:
- Updated firmware on WD external drive (and formatted correctly for Apple)
- Updated to latest IOS 10.10.3 (Yosemite)
- Verified and repaired Mac HD via iOS Disk Utility and the WD Drive Utility (no issues found on either)
Error message continues to be "Time Machine couldn't complete the backup to My Passport for Mac. An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
I'm backing up about 250 GB and have done this numerous times on my Passport for Mac. Everything SEEMS to be fine during backup, until after about 2-3 hours, into a 4-hour backup, the error message appears without any error codes.
Does anyone have any input? I don't think it is on the WD side. Anyone know if there an issue with Time Machine and this external drive? Help!
Thanks,
Dave

Hi Linc,
I hope this helps you.
Thanks,
Dave
4/21/15 2:30:48.894 PM com.apple.backupd[696]: Starting manual backup
4/21/15 2:30:48.924 PM com.apple.backupd[696]: Backing up to /dev/disk3: /Volumes/My Passport/Backups.backupdb
4/21/15 2:30:50.165 PM com.apple.backupd[696]: Forcing deep traversal on source: "Macintosh HD" (device: /dev/disk1 mount: '/' fsUUID: FAA966F2-1745-37AB-9FF9-CF4C23D771E4 eventDBUUID: B2005948-1DDE-40E6-ABC9-46245CA94AD1)
4/21/15 2:30:50.175 PM com.apple.backupd[696]: Didn't get valid migration dates.
4/21/15 2:30:50.180 PM com.apple.backupd[696]: Found 1181547 files (63.52 GB) needing backup
4/21/15 2:30:50.187 PM com.apple.backupd[696]: 77.33 GB required (including padding), 819.06 GB available
4/21/15 2:30:55.943 PM mdworker[699]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
4/21/15 2:30:56.050 PM mdworker[700]: code validation failed in the process of getting signing information: Error Domain=NSOSStatusErrorDomain Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
4/21/15 2:32:39.865 PM com.apple.mtmd[688]: low disk space thinning needed for volume Macintosh HD with 2.8 <= 10.0 pct free space , no snapshots can be thinned
4/21/15 2:32:39.866 PM com.apple.mtmd[688]: volume Macintosh HD is now in an emergency freespace condition
4/21/15 2:34:39.000 PM kernel[0]: nspace-handler-set-snapshot-time: 1429641281
4/21/15 2:34:39.893 PM com.apple.mtmd[688]: Set snapshot time: 2015-04-21 14:34:41 -0400 (current time: 2015-04-21 14:34:39 -0400)
4/21/15 2:34:44.894 PM com.apple.mtmd[688]: attempting to thin because of low free space on Macintosh HD by removing 2015-04-21 14:30:39 -0400, estimate 18498 bytes to recover, 1 snapshot can be thinned
4/21/15 2:36:51.268 PM com.apple.backupd-helper[687]: Not starting scheduled Time Machine backup: Backup already running
4/21/15 2:37:01.460 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
4/21/15 2:37:02.384 PM com.apple.iCloudHelper[838]: objc[838]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
4/21/15 2:37:02.402 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
4/21/15 2:37:02.662 PM com.apple.xpc.launchd[1]: (com.apple.auditd[840]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
4/21/15 2:37:02.673 PM david81968[844]: audit warning: soft /var/audit
4/21/15 2:37:02.673 PM david81968[845]: audit warning: allsoft
4/21/15 2:37:02.676 PM david81968[846]: audit warning: closefile /var/audit/20150421183034.20150421183702
4/21/15 2:37:02.839 PM com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
4/21/15 2:38:59.000 PM kernel[0]: CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (D6FA6085-F105-4739-8C98-5794D7B5F901), pv 0759D4F3-CB92-452D-98FD-C34240DB00A7, near LV byte offset = 60459065344.
4/21/15 2:38:59.000 PM kernel[0]: disk1: I/O error.
4/21/15 2:38:59.999 PM com.apple.backupd[696]: Error: (-36) SrcErr:YES Copying /Users/david81968/Pictures/iPhoto Library.migratedphotolibrary/Masters/2011/10/08/20111008-103336/SAM_0979.JPG to (null)
4/21/15 2:40:50.969 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7fd518f10980 {name = _NSDoNotDisturbEnabledNotification}
4/21/15 2:40:50.970 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a41a7a0 {name = _NSDoNotDisturbEnabledNotification}
4/21/15 2:40:51.010 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:    NC Disabled: NO
4/21/15 2:40:51.011 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:    NC Disabled: NO
4/21/15 2:40:51.025 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:   DND Enabled: YES
4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:   DND Enabled: YES
4/21/15 2:40:51.025 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: Updating enabled: NO   (Topics: (
4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: Updating enabled: NO   (Topics: (
4/21/15 2:40:51.025 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a533500 {name = _NSDoNotDisturbEnabledNotification}
4/21/15 2:40:51.033 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:    NC Disabled: NO
4/21/15 2:40:51.041 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:   DND Enabled: YES
4/21/15 2:40:51.041 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: Updating enabled: NO   (Topics: (
4/21/15 2:40:51.120 PM WindowServer[155]: device_generate_desktop_screenshot: authw 0x7fd09e980ad0(2000), shield 0x7fd099f396d0(2001)
4/21/15 2:40:51.156 PM WindowServer[155]: device_generate_lock_screen_screenshot: authw 0x7fd09e980ad0(2000)[0, 0, 1440, 900] shield 0x7fd099f396d0(2001), dev [1440,900]
4/21/15 2:41:03.172 PM loginwindow[90]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
4/21/15 2:45:23.309 PM com.apple.backupd[696]: Stopping backup.
4/21/15 2:45:23.310 PM com.apple.backupd[696]: Error: (-43) SrcErr:NO Copying /Users/david81968/Pictures/Photos Library.photoslibrary/Masters/2011/10/08/20111008-103336/SAM_0979.JPG to /Volumes/My Passport/Backups.backupdb/David’s MacBook Air/2015-04-21-143049.inProgress/442FA756-4F11-4553-B1AD-FD0D08D9DDF3/Macintosh HD/Users/david81968/Pictures/Photos Library.photoslibrary/Masters/2011/10/08/20111008-103336
4/21/15 2:45:23.464 PM com.apple.backupd[696]: Copied 22884 items (437.4 MB) from volume Macintosh HD. Linked 90492.
4/21/15 2:45:23.546 PM com.apple.backupd[696]: Copy stage failed with error:11
4/21/15 2:45:23.605 PM com.apple.backupd[696]: Backup failed with error 11: 11
4/21/15 2:45:23.644 PM com.apple.xpc.launchd[1]: (com.apple.auditd[1026]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
4/21/15 2:45:23.658 PM david81968[1030]: audit warning: allsoft
4/21/15 2:45:23.658 PM david81968[1031]: audit warning: soft /var/audit
4/21/15 2:45:23.660 PM david81968[1032]: audit warning: closefile /var/audit/20150421183702.20150421184523
4/21/15 2:47:24.762 PM SystemUIServer[258]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
4/21/15 2:47:24.764 PM com.apple.prefs.backup.remoteservice[683]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
4/21/15 2:48:21.585 PM WindowServer[155]: CGXDisplayDidWakeNotification [1669794395052]: posting kCGSDisplayDidWake
4/21/15 2:48:21.586 PM WindowServer[155]: handle_will_sleep_auth_and_shield_windows: Deferring.
4/21/15 2:48:21.706 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: notification observer: com.apple.FaceTime   notification: __CFNotification 0x7fd518c34ab0 {name = _NSDoNotDisturbDisabledNotification}
4/21/15 2:48:21.706 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a531dd0 {name = _NSDoNotDisturbDisabledNotification}
4/21/15 2:48:21.750 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:    NC Disabled: NO
4/21/15 2:48:21.750 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:    NC Disabled: NO
4/21/15 2:48:21.771 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>:   DND Enabled: NO
4/21/15 2:48:21.771 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>:   DND Enabled: NO
4/21/15 2:48:21.771 PM imagent[281]: <IMMacNotificationCenterManager: 0x7fd518c317e0>: Updating enabled: YES   (Topics: (
    "com.apple.ess",
    "com.apple.private.ac"
4/21/15 2:48:21.771 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a5487f0>: Updating enabled: YES   (Topics: (
    "com.apple.private.alloy.icloudpairing",
    "com.apple.private.alloy.continuity.encryption",
    "com.apple.private.alloy.continuity.activity",
    "com.apple.private.alloy.idstransfers",
    "com.apple.private.ids",
    "com.apple.private.alloy.phonecontinuity",
    "com.apple.ess",
    "com.apple.madrid",
    "com.apple.private.alloy.continuity.auth",
    "com.apple.private.ac",
    "com.apple.private.alloy.idsremoteurlconnection",
    "com.apple.private.alloy.sms",
    "com.apple.private.alloy.screensharing",
    "com.apple.private.alloy.maps",
    "com.apple.private.alloy.callhistorysync",
    "com.apple.private.alloy.continuity.tethering"
4/21/15 2:48:21.772 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: notification observer: com.apple.iChat   notification: __CFNotification 0x7f801a41a7a0 {name = _NSDoNotDisturbDisabledNotification}
4/21/15 2:48:21.782 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:    NC Disabled: NO
4/21/15 2:48:21.788 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>:   DND Enabled: NO
4/21/15 2:48:21.789 PM identityservicesd[285]: <IMMacNotificationCenterManager: 0x7f801a722240>: Updating enabled: YES   (Topics: (
    "com.apple.madrid"
4/21/15 2:48:26.347 PM com.apple.xpc.launchd[1]: (com.apple.auditd[1095]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.auditd
4/21/15 2:48:26.357 PM david81968[1100]: audit warning: soft /var/audit
4/21/15 2:48:26.357 PM david81968[1099]: audit warning: allsoft
4/21/15 2:48:26.374 PM david81968[1102]: audit warning: closefile /var/audit/20150421184523.20150421184826

My Passport for Mac external Hard drive is not recognized

I recently had to purchase a new MacBook Pro, and when I tried to get files off of my Passport for Mac external hard drive. I get an error stating "The disk you inserted was not readable by this computer." And when I try to initalize, and verify disk, I get this message "Partition map check failed because no slices were found.". I have already updated firmware for the external hard drive. One site I found stated that it could be that the USB port is not strong enough, and I would need a 2.0 Booster cable. Does anyone know if this would work?

What did you old Macbook die from? Likely the HD in it is still ok, yes?
You can remove the HD inside your old dead Mac and put it into a $20 HD enclosure or HD dock, and remove the photos that way, very easy.........IF your old Macbook died from something other than ALSO a bad HD.
You said----my OLD Macbook pro which recently lost video
What happened with your old "dead" macbook? Still have it?

Time Machine will not complete backup with WD My Passport for Mac

I am on 10.10.3 and am trying to backup up this particular machine for the first time. I had a 1TB WD My Passport for Mac that worked fine on my older Macbook Pro (which has not been updated to 10.10.3) and have been slow in getting around to backing up this new machine. I tried the 1TB after clearing space and it wasn't working. Figured it must be something with that drive, so I bought a new one (needed more space anyway) and just received a new 2TB WD My Passport for Mac. Tried the update again via Time Machine and it went through the entire process only to tell me it couldn't complete. The drive has something on it now because it doesn't have the full 2TB free and in finder the file says "in progress" at the end of the file name under backup. Please help. I need to backup this machine and now think it is Apple related and not drive related.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Updated to Lion, My Passport for Mac won't back up.

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