Updated to Mountain Lion, Facetime doesn't work

Hi
Since updating to ML, I have a Facetime connection problem.
Calling out, I get a "user is unavailable" message
Trying to receive calls, the caller ID reads "null" and I do not get a connection
Any suggestions?
Thanks
J&AR

You can't run Windows on a Mac unless you use BootCamp or a third-party utility such as Parallels Desktop.
Perhaps you mean Microsoft Word (which is part of the MSOffice suite).
Only MSOffice 2008 and later will run in Mountain Lion.
However there are very good free alternatives, such as LibreOffice.

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Updated to Mountain Lion, Facetime doesn't work

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