Updated to tiger 10.4.9 - Photoshop CS will not open files

Hey all,
Hoping someone out there can answer this question for me. I have a bit of a serious problem. I don't know if this is an issue with Mac OS or Photoshop.
I just bought a MacBook Pro. Copied all my files over to the new computer. A strange thing happened to every single one of my tiff files. When I look at my tiff files in their folders on the hard drive, rather than show a thumbnail of the actual image, I have the generic tiff image thumbnail. When I click to open the files with Photoshop CS, I get this message "Could not complete your request because the file is not a TIFF file." There are hundreds of tiff files. I can't open a single one.
I then decided to try opening the tiff files on my backup drive. Those were ok for a while, but just today I suddenly have the exact same problem - I can't open them. I have not changed most of these files - I'm just opening them in most cases.
I have found the same exact things has happened with all of my Illustrator .ai files. I get the same message. . . "Could not complete your request because the file is not a PDF file."
Does anybody know what is going on here and how I can fix the problem? The problem seems to have infected my backup drive, which is why I'm suspicious it's the operating system. But you tell me.
Please help!!!
Thanks!

Hi sig,
I actually did try reinstally Photoshop - even reinstalled my operating system. I looked for the file "Adobe Unit Types" and see that it is indeed there in the ScriptingAdditions folder. But I still cannot open the tif files.
I should also mention all my tif files have the .tif extension on them (in case anyone suggests that's the issue.)
And, this problem is the same with Illustrator CS .ai files as well.
Any other ideas?
Thanks.

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