Updated to v 4.0.1. when searching. FF says not responding and uses half a gig of memory

i have been using FF for years. it auto updated to 4.0.1 but now when i open FF. Do a search. as soon as i press enter system ram goes down and FF says not responding. and it uses 500mb RAM + and i have to force close. i have re-installed it and even factory rest my laptop thinking it was that. but Still the problem persists ??? i have gone back to a older version and that is working fine as i am using it to ask this question

Nothing is working and I can't find the Roboform toolbar. Your lack of direct support is really irritating- a live chat at least would be helpful.

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