Updated to v10.3 and lost all my playlists and purchased songs

After upgrading to v10.3, all my purchased music and playlists were missing. When I go to my purchased music it shows everything i purchased and my acct. activity verifies the same. But when I try to download my previous purchased music, it prompts me to re-purchase music already paid for. Can someone shed light on this issue for me. And how in the world can you communicate with someone from itunes? That express lane stuff is a joke and seemingly a maze to navigate.

Using the phone as strongly recommended by Apple, you've been synching your contacts with Address Book, Outlook or a Cloud Service.  Just synch your contacts back from whichever of these sources you've been using....

Similar Messages

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    http://discussions.apple.com/thread.jspa?messageID=5044027&#5044027
    http://discussions.apple.com/thread.jspa?threadID=893334&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=797432&#797432
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    http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/
    http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
    http://playlistmag.com/secrets/2006/12/twowaystreet20/index.php
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