Updated today and am stuck at itunes cable screen. phone is locked down, can't get past this screen.
I updated iTunes today, my phone was connected to my Windows computer and I got a screen telling me iTunes didn't update.
I downloaded iTunes again, and I restarted my computer and connected phone to it, iTunes doesn't come up nor does it see my phone. Should I reset my phone?
Hello ellenfromelpaso,
Thanks for using Apple Support Communities.
From your post I see that your iPhone is displaying a connect to iTunes screen, and it is not being recognized by iTunes on your PC. If this is the case, then I'd like you to please follow the first article below for the issue where your iPhone is not being recognized. Once that issue is resolved, you may then proceed with restoring your iPhone.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
If you see Connect to iTunes screen when you start iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.
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DFU Mode / Recovery Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
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Hey there!
I've spent the best part of the day unpicking this huge mess from the upgrade I completed last night - what a nightmare. I followed a tonne of advice - [actaully, this link was really helpful to me]: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm however, I still could not fix the **** thing - and that was following basically a day of uninstalling, installing etc.
In the end - I completed a system restore taking my computer back about five days, and just ignoring the new upgrade with itunes until they can get this fixed.
I hope that this might work for you and anyone else reading this. It nearly drove me to drink [!]. I seemed to get past one error message and have it replaced by another - so the system restore was basically the last resort.
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successfully loaded ios7 to iphone 4s.
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goes in a loop and can't get past this screen. Pls help. thanks.Have you tried resetting the device?
Hold down the home and lock buttons until you see an Apple Logo, then release the buttons.
If that doesn't work, you should check to see if you have a backup because you may have to restore your device. -
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Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
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READ the article from which the statement was posted and follow the instructions provided.
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Will it boot in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)
http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.
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http://docs.info.apple.com/article.html?artnum=106214
Cheers, Tom -
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Make an appointment at the genius bar and get the phone replaced.
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My macbook air is os x 10.9, using iPhoto 11 9.5 (902.7).Try Old Toad's solution here: See Re: iphoto : upload impossible to print a book
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Léonie -
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Forgot iCloud username: http://iforgot.apple.com/appleid
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Already frustrated by jumping in and not getting some needed information before hand, hmm k
Create a new apple id - OR
create a new free web base email - sign into the apple id you have now edit the primary email address with the just newly created email save [you justs freed your email address from being an apple id]
Once you have all the4 correct information/data etc needed to be able to then chose option None
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Try resetting it by holding the power and home buttons at the same time until you see the Apple logo, then releasing. You won't lose any data by doing this.
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With no backup, you have probably lost all your data.
Sounds like serious hardware problem for which you are going to have to take it to Apple for an estimate of repairs.
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