Updated version of iTunes won't open HELP!

After updating my version of iTunes to the most current version it now will not open. After telling iTunes to "run" the hour glass appears next to the mouse pointer and that is the extent of its attempt to open. The hour glass appears, then disappears just as quickly. I have uninstalled and reinstalled on 3 different occasions and have read through "iTunes 7: Answers to frequent installation questions" as well as other user discussion forums with similar problem descriptions and followed the directions but nothing has worked thus far. Please help!!! I need my music!

+After updating my version of iTunes to the most current version it now will not open. After telling iTunes to "run" the hour glass appears next to the mouse pointer and that is the extent of its attempt to open.+
some preliminary questions aimed at narrowing in on possible culprits.
(1) do you have Norton Internet Security 2005 installed on the PC?
(2) try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)
(3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

Similar Messages

  • I ran an itunes update, but now itunes won't open as it says it hasn't been installed correctly. How do I reinstall it?

    I ran an itunes update, but now itunes won't open as it says it hasn't been installed correctly. How do I reinstall it?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My iTunes won't open help please! what should I do?

    My iTunes won't open, when I try to open it, it says:
    "The file 'i Tunes Library.itl' cannot be read because it was created by a newer version of itunes."
    What can I do about this? please help me.

    Ps.. My quicktime opens and I can search for music and play it but itunes still wont' open
    thank you kindly.
    another couple of preliminary questions aimed at narrowing in on possible culprits.
    (1) do you have Norton Internet Security 2005 installed on the PC?
    (2) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
    does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

  • I Downloaded new version of ITunes - won't open now.

    What a fiasco. Everything was working fine until I bit on the message to "update my IPod software". I finally succumbed to that then everything went to (*&(. After the IPOD update, my Itunes would not open my IPOD even though the device manager recognized it. So, I went to Apple support and downloaded the new Itunes. It won't open and my IPod is hosed - file folder with exclamation point. I even tried reloading the Itunes disk I got with the original purchase in 04/2005. Didn't work. I am on my third IPod since 04/2005 and it looks like I may need to send this one in also. But, I need to get Itunes up and running. I would restore my IPod if it was recognized. HELP.
    HP   Windows XP   Home Edition - Version 2002 -Service Pack 2

    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538

  • I just tried to update Itunes. Something went wrong with the update and now itunes won't open

    I was notified of an update to itunes when I opened it on my PC this morning. I agreed to the update. The update did not finish and now I can't open itunes on the PC. I tried "repair" in the control panel to no avail. HELP!!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • New version of iTunes won't open on my iMac

    Newbie here. I checked my version of iTunes and it says it's current with version 10.6.3, of course there is 11.1.0 out now. So I download it. But won't open. Just like the latest Flash update, it downloads but I can't play the videos that  prompted me to download it. Im sure you understand my frustration. Thnaks in advance guys.
    ram

    v10.6.3 Snow Leopard is outdated. You need to update your Mac OS X to v10.6.8
    Installing the combo will bring your software up to date >  Mac OS X 10.6.8 Update Combo v1.1
    Restart your Mac after the combo is installed.
    iTunes should work but you may need to reinstall Flash > Adobe - Install Adobe Flash Player

  • Itunes won't open - help!

    I have been using itunes for 3 months without any problem and for the past week it will not work. The problem I am getting is when I double click the itunes shortcut, sometimes an egg timer is displayed for 10 secs, then nothing. On other times, I manage to get the itunes licensing agreement on screen. I have tried everything to get it working - I've clicked on save, then agree. I've clicked on save, then disagree but itunes still won't open. I have read through the support section on the itunes website and carried out the following:
    1. uninstalled & reinstalled itunes
    2. uninstalled & reinstalled quicktime
    3. run windows clean up to uninstall itunes & quicktime
    4. rebooted PC so many times and wasted so many hours!
    I am now at a complete loss at what to do next. I still have the same problem - itunes icon is on desktop but nothing happens when I double click. Can someone please please help?
    Thanks
    Jackie

    hi Jackie!
    When I open up Task Manager, itunes application is running and I can't kill the process without rebooting my PC.
    usually i associate that "running itunes.exe process That Will Not Die" symptom with nasty version of the NIS 2005 itunes launch suppressions ... but you've got McAfee ...
    let's quickly check up on a possibility that can also result in you seeing a running itunes.exe (even though itunes silently fails to launch):
    iTunes for Windows doesn't open after upgrading
    love, b

  • New version of itunes won't open on my macbook

    I have just downloaded the new version of itunes and now it won't open on my macbook. Any suggestions?

    What happens when you try to open it?

  • ITunes won't open HELP PLEASE

    When I try and open iTunes, a message pops up saying, "The file 'iTunes Library' cannot be read because it was created by a newer version of iTunes." I never downloaded a newer version, and version 10 just came up today for no reason. It worked like 5 hours ago, but isn't working now. Anyone have any idea?

    I have the same annoying problem! I'm on windows 7 and I've tried everything - from what I could find in Google but to no avail. If someone knows how I can go about solving this error - PLEASE help us!!

  • TS1424 MSVCR80.DLL file newest version of itunes won't open

    how do i fix this?

    I too am having the same problem. iTunes appears as a process in Task Manager but after about 3 seconds ... nothing. It does not appear in the Applications tab. It just looks like it is waiting for something.
    This occured after I installed the latest version of iTunes.
    I have:
    deinstalled iTunes and quicktime
    re-installed
    re-installed old versions
    removed every reference to iTunes in regEdit
    used unlocker to ensure no files locked (other than system files)
    renamed mymusic/itunes directory
    removed my virus checker
    rebooted 1256 time! at least
    scanned google endlessly looking for ideas - I have tried a few without success
    (eg removing C:\Program Data\Apple Computer\iTunes\SC Info.sidb file)
    pulled out most of my remaing hair
    ... and none of this changes anything!
    The only thing left I can thing of doing is reinstalling XP - but this is pretty drastic with no garantee of working.
    Can anyone help us both?
    Rod

  • OMG iTunes won't open HELP!!!

    i downloaded iTunes 7.o so that i could watch movies and play games but after i restarted the computer i clicked on iTunes but it wont open!!!it hasn't even opened once and there is no error message i don't know if it has anything to do norton antivirus security but PLEASE HELP ME!!!i need help and fast! PLEASE
    dell   Windows XP  

    In WIndows goto control panel>add and remove and uninstall iTUnes AND quicktime (No you will not loose music or playlist).
    Now go here and follow ALL steps for removing itunes (Don't download and install itunes yet) especially "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
    Scan for malware with your adware/spyware scanner or Ewido http://www.ewido.com
    Now Disable your antivirus and security programs, then goto apple.com and download/install iTunes

  • I installed an update and now itunes won't open.

    It doesn't even jump when it's clicked on and I tried to re-install to no avail, help!
    I rlly don't want to lose my music library. Any help would be greatly appreciated but I've tried everything I can think of and looked on other discussion boards for a similar problem.. SOS

    You only risk losing your music library (and your photos, and everything else for that matter) if you don't maintain a backup of your computer.  When your drive dies (and it will) it will all be gone.
    As for this issue:
    Apr. 2015 Niel post: Re-install iTunes application - https://discussions.apple.com/message/28055467#28055467 - delete the old application first, with instructions on how to do that. 
    April 2015 LincDavis post with a bit more detail on the method Niel outlines - https://discussions.apple.com/message/28101611#28101611
    A similar technique by Ben.d using Terminal to delete the application - https://discussions.apple.com/message/28036630#28036630  Normally you don't have to delete an old application but this time it seems to be necessary for some.

  • Itunes won't open after downloading last update. Error message says "not supported by this type of Mac"

    Downloaded latest iTunes update. Now iTunes won't open, and the error message says "You can't open the application iTunes because it is not supported on this type of Mac." I have been using this MAc since 2008. Any suggestions appreciated.

    Welcome to Apple Support Communities
    It's a common problem that some users have after installing the most recent iTunes. Download and install again iTunes 11.0.3 to solve that problem > http://support.apple.com/kb/DL1614

  • Downloaded update now itunes won't open

    I downloaded the new update and now itunes won't open.  I bought a new computer and was trying to transfer my library from my ipod to the new computer but now the program doesn't respond at all.

    Try Troubleshooting issues with iTunes for Windows updates.
    tt2

  • ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

    iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

    i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
    step one-
    Back up your iTunes Library.itl file, found under ~/Music/iTunes
    (even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
    step two-
    download itunes 10.7 from apple. i used this link Download it from Apple here
    (i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
    although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
    step 3-
    open Terminal
    step 4-
    enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
    killall iTunes
    killall "iTunes Helper"
    sudo rm -rf /Applications/iTunes.app/
    step 5-
    drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
    step 6-
    install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
    step 7-
    go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
    with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

Maybe you are looking for

  • Need help getting music purchased with one apple id to my new phone that has a new apple id

    I used to have an ipod nano under one apple id.  I stopped using the nano and let my daughter use that apple id when she purchased an ipod touch.  I recently got an iphone and would like my music library on my phone.  I created a new apple id for my

  • Airport Time Capsule stop send wireless signal, Airport Time Capsule stop send wireless signal

    After instaling several times, alway after a while the wireless router stop sending the signal, or does not start up like in the morning, especially from a windown computer. Out house have several computers in Windows and Mac, iphones and ipads and i

  • Cmd window

    Hello developers. my probelm is this: i am using an exe program within my application with ,.,,RunTime.exec("myprogram.exe");.. the exe program is console application,there for,when calling tha command above,the cmd window is opening. (win 2000). How

  • BDC Code for Loan to Employees

    Dear Friends, I have to write a BDC where I have to debit the G/L of Empoyee Loan and credit individual employee accounts. If you have a similar BDC code available with you please share the same with me. Regards, Alok.

  • Can't install window xp (disk error)

    i want to install my window. but after i install it and it say disk error and tell me to press any key to restart.But i can't press any key,the keyboard is frozen. what should i do.any advice?