Updated with new iOS 7.02 and my screen is now black and the phone is still on!  Can't turn phone off or reset?

Uploaded new IOS 7.02 and screen has gone black!  Phone is still on and cannot shut it off....now what?

On the 5S, that is a message that means that you need to restore the device using iTunes. If the device isn't being recognized, you may need recovery mode.
If you can't update or restore your iOS device - Support - Apple
I see in your tag line that you are running iTunes 10.7. It night help if you update to the latest version of iTunes.

Similar Messages

  • I recently updated my iPhone 5 with new ios 6.1 and i realize that my 3g is gone can u plz help me how to turn it back?

    i recently updated my iPhone 5 with new ios 6.1 and i realize that my 3g is gone can u plz help me how to turn it back?

    im using wifi, but before setting it was like ---> General--->Cellular---->Cellular Data on/off & 3g on/off. but now i cannot find 3g on/off its gone

  • My Iphone updated today with new IOS 6.1 and while doing that it has sync my phone number with my wife number in the same cloud that we have hence we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings

    My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
    Thank you

    My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
    Thank you

  • Very excited about the new update - Thanks Apple for the keyboard update with new emojis! But why are there no ethnicity options for the families?

    Very excited about the new update - Thanks Apple for the keyboard update with new emojis! But why are there no ethnicity options for the families?

    D.p.middleton the Adobe Application Manager has been available for quite some time.  It not only allows Creative Cloud users to install their applications but also downloads and applies applicable updates.  In addition it is also responsible for the licensing and managing your agreement to the terms and conditions of the EULA.
    2. this could be due to you selecting a trial subscription to the Creative Cloud?  If you go to one of the Adobe Creative products and select Help>Updates it will launch the update portion of the Adobe Application Manager which I believe is the portion you are looking for?
    #3 I believe this was already mostly covered in the answer to #2.
    #4 the Adobe Application Manager also receives periodic updates which affects both perpetual and Creative Cloud subscription users.
    I hope this provides you many of the answers you are looking for?  If not please feel free to respond back with any additional inquiries which you have.  Also if you are experiencing any difficulties with the update process please post this as well.  It may not be necessary to have a full understanding of the inner workings of the Adobe Application Manager to help you resolve your difficulties.

  • I tried to install an update of my ios via itunes and my phone was totally cleared. right now im trying to activate it again, its not working. what can i do?

    i tried to install an update of my ios via itunes and my phone was totally cleared. right now im trying to activate it again, its not working. what can i do?

    You will need to restore the software via the following procedure:
    Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

  • HT4623 i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    But... if the Device has been Modified... this will Not necessarily work.

  • Just bought new battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???

    Just bought New battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???
    Here´s some info:
    Macbook Pro 2008 (Early)
    Lion
    Some INFO from power in about mac
    It´s Danish hope you can understand the info
    Batterioplysninger:
      Modeloplysninger:
      Serienummer:
      Producent:          SMP
      Enhedsnavn:          ASMB012
      Pack Lot Code:          a0b0
      PCB Lot Code:          c0f1
      Firmware-version:          8800
      Hardwarerevision:          0
      Cellerevision:          0
      Oplysninger om batterispænding:
      Resterende kapacitet (mAh):          5200
      Fuldt opladt:          Ja
      Oplader:          Nej
      Fuld ladekapacitet (mAh):          5200
      Oplysninger om batteritilstand:
      Antal cykler:          1
      Betingelse:          Normal
      Batteri installeret:          Ja
      Strømstyrke (mA):          0
      Spænding (mV):          11796
    Energiindstillinger til system:
      AC-strømforsyning:
      Interval for vågeblus for system (minutter):          30
      Interval for vågeblus for disk (minutter):          10
      Interval for vågeblus for skærm (minutter):          10
      Genstart automatisk efter strømafbrydelse:          Nej
      Afbryd vågeblus ved ændret spændingskilde:          Nej
      Afbryd vågeblus, når skærmen slås op:          Ja
      Afbryd vågeblus via LAN:          Ja
      Aktuel strømkilde:          Ja
      Vågeblus dæmper lysstyrken:          Ja
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Batteri:
      Interval for vågeblus for system (minutter):          10
      Interval for vågeblus for disk (minutter):          10
      Interval for vågeblus for skærm (minutter):          2
      Afbryd vågeblus ved ændret spændingskilde:          Nej
      Afbryd vågeblus, når skærmen slås op:          Ja
      Vågeblus dæmper lysstyrken:          Ja
      Formindsk lysstyrke:          Ja
      RestartAfterKernelPanic:          157680000
    Hardwarekonfiguration:
      UPS installeret:          Nej
    Oplysninger om oplader:
      Tilsluttet:          Ja
      Id:          0x0100
      Watt (W):          85
      Revision:          0x0000
      Familie:          0x00ba
      Serienummer:          0x004fe0c9
      Oplader:          Nej

    Take it to an Apple Genius Bar to be checked out. It will either be the battery or the Logic board (not sure the charging circuit is a separate part. If it is then it mya be just that part).
    If logic board just use it plugged in as for the cost of changing out the logic board you can buy a new system.

  • I upgraded to IOS 5.1 and the phone doesn't work right

    I upgraded my phone to IOS 5.1 and the phone functionality doesn't work right.  If I make a call, once connected I go back to the main menu and can't get to the phone controls (including the ones to hang up).  If I receive a call, the wheel comes up, the phone does not ring and I can't answer it.  I tried restoring the phone, but that did not work.  Does anyone have any ideas?

    Press the camera icon and slide it up.

  • Help me  My iPhone is in recovery mode and I do not see it on my laptop and on iTunes. Moreover, I can not turn it off and when I try it comes up all the time in the recovery mode.

    help me
    My iPhone is in recovery mode and I do not see it on my laptop and on iTunes. Moreover, I can not turn it off and when I try it comes up all the time in the recovery mode.

    Hey Yan Heng,
    Thanks for the question. It sounds like your iOS device is not recognized in iTunes for Windows, while in recovery mode. The following resource may help to resolve your issue. While you should run through each step, the specific information related to your symptom is outlined in Step 5 (If the device is not recognized while in Recovery Mode).
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • I have just got an iPhone 5s and want to restore it to my iPhone 4 settings. Because the iPhone 4 had the new iOS 8.1 and the iPhone 5 doesn't, it won't restore. What do I do?

    I Want to restore my iPhone 5s to my old iPhone 4 settings but because the iPhone 4 had ios8.1 and the iPhone 5 only has iOS7, I can't. What do I do?

    AAre you sure it's an iPhone 4, the highest iOS is 7, but a 4s can be on ios 8.  Update the iOS on the 5, then restore it using your 4 backup

  • Ever since I have updated my iPod Touch 4 to iOS 6.1.3 I have had the battery percentage like the iPhone does but you can't turn it off?

    Basically the title of the discussion. Please help.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT4137 Just received a new iPad 3 & it is locked up.  The only message I get is: iPad not backed up.  This iPad hasn't been backed up. Backups happen when this iPad is plugged in, locked & connected to Wi-Fi. The iPad is locked up & can only turn it off.

    Have I received a new iPad from the distributor?  How can I unlock the iPad?

    Keep the Powerbutton and the Homebutton pressed at the same time until you see the Apple logo on your iPad screen.
    Then try to connect with your computer and iTunes; http://www.apple.com/itunes/download/

  • I'm going crazy with the liquify mask. I can not turn it off or errase it

    Whenever I want to use the Liquify tool I can not transform my image. The mask tool is all over the image and I can not errase it. If I click no "None" on the mask tab, nothing happens. I can modify the image though but, the part of the image that I work on desapears from my file (appears as a transparent section). I have to shut down my computer in order to make it work justo once! Please help me!!

    Need a lot more details.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, including total VRAM installed, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you (not necessarily this poster).
    A screen shot could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • TS3623 I paused my rented movie on Apple TV. Now I continuously get an "Error loading content" and it won't play. I've turned it off/on, reset, etc., no luck.

    Four minutes into my movie, I paused it to answer the phone. Now I can't get it to come back on. I've held the center button on the remote to turn off the Apple TV, then turned it back on, my internet connection is fine, I've tried starting it over from the beginning. It just won't come back on. Meanwhile, since I started the movie, my 24-hour time-limit to watch it is ticking down.
    This is annoying! Any possible solutions? I get "error loading content" a lot - more than reasonable. Usually with Netflix, but sometimes this happens with iTunes movies as well.
    Any help is appreciated. Thanks,
    Reid

    Four minutes into my movie, I paused it to answer the phone. Now I can't get it to come back on. I've held the center button on the remote to turn off the Apple TV, then turned it back on, my internet connection is fine, I've tried starting it over from the beginning. It just won't come back on. Meanwhile, since I started the movie, my 24-hour time-limit to watch it is ticking down.
    This is annoying! Any possible solutions? I get "error loading content" a lot - more than reasonable. Usually with Netflix, but sometimes this happens with iTunes movies as well.
    Any help is appreciated. Thanks,
    Reid

  • HT4972 Why 2nd generation IPod Touch is not allowed to update with newer IOS?

    Why 2nd generation ipod touch not allowed to update its OS to IOS 5 or later? This limitation made that IPod more or less useless as updated apps cannot be installed.

    Be sure to backup your current apps.  They can not be downloaded again,  Earlier iOS apps are becoming increasingly difficult to find.  You may want to look at VintApps, new in the Apple app store, that makes this much easier. 
    https://www.facebook.com/VintApps313
    Although there are thousands of available apps to choose from, they will definitively not be the latest greatest.
    I wrote my 99 cent app specifically to help solve this kind of problem.  I need to add that "I may receive some form of compensation, financial or otherwise, from my recommendation or link."

Maybe you are looking for