Updater does not detect my ipod.

I plug in my ipod, but the updater does not recognize it. It doesn't do anything. When I try to go through the menus of my Ipod it gives me a folder with and exclaimation point. I have tried everything they have suggested and nothing seems to work. Am I supposed to Manually install it or something? I just bought it and when I tried to restore it, it took 2 hours and nothing happened so I unplugged it and now it will not respond or detect it again.

If you haven't already...
Put the iPod into disk mode then attempt to restore it (link below)
Disk Mode

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HT1296 i just downloaded the latest version of itunes but now i cant zync my ipod. i tunes does not detect my ipod. ut just to work perfectly with the older version of itunes but not now. what is something i can do?

i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests

ITunes does not detect my iPod-- please read and help?!

I tried all the help Apple told me to do. I reset my iPod(didn't work) and then I downloaded the newest version of iTunes. That didn't work either. My iTunes still does not detect my iPod. The newly downloaded iTunes was at least supposed to tell me that my iPod was "corrupted" but it didn't. So... I'm not sure that it is. But that is the only reason Apple tells you could cause this. So yeah, I'm pretty lost right now! Does anybody know anything to help(by the way, I own a 5th generation iPod nano)? Thanks

Take a look at this web page and see if it helps. Some of the suggestions are ones you say you've already tried, but there are other suggestions, one of which may help:
iPod missing in "My Computer" or in iTunes on Windows
Good luck.

After updating my ipod touch my computer does not detect my ipod in devices on itunes. It says I need to install a driver software for my mobile device. Help.

After updating my ipod touch, my computer did not detect my ipod in devices on itunes. It says I need to install a driver software for my mobile device. Help pls?

Maybe this will resolve your problem:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or you may have to look at the river/server topicsof the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Since you were unclear at to the error message.

Just got second hand iphone4s. Tried to connect to iTunes on laptop running windows 8.1. Does not detect iPhone, iPod or iPad. Can anyone help please?

Just got a second hand iPhone 4s and tried to connect to iTunes on laptop running windows 8.1 does not detect iPhone, iPad or iPod. Can any help please? iPhone is version 7.1 and running latest itunes

Hello HungryHoover,
It sounds like you are not able to see any iOS devices in iTunes on your PC. I recommend the following article to help you troubleshoot that named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Regards,
Sterling

ITunes does not detect my ipod

Much to my chagrin I made the mistake of upgrading Windows Vista to Windows 7. Then I d/l the latest version of iTunes and now iTunes can not detect my iPod. I receive the message "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install iPod's software."
I have completely unistalled iTunes numerous times and then ran into issues attempting to reinstall. I attempted to change the registry key which did not work so had to install Windows 7 again to fix issues.
When I run the iTunes diagnostics it tells me I have 2 issues:
1. iTunes Helper is not running
2. No iPhone or iPod found
I have attempted all the suggestions that come up in the help section for "iPod shows up in Windows but not in iTunes". I am hoping that someone out there can help me. I am going insane trying to fix this issue and am cursing myself for jumping on the Windows 7 bandwagon. At least I had all the Windows Vista issues figured out and my computer actually worked.

Does anyone have any ideas????

ITunes 12 does not detect my iPod nano

Hi there, please help!
6th generation iPod Nano is not detected in iTunes 12.0.1.26 BUT does show up in Finder (OS X Yosemite 10.10).
iPod 4 IS detected in iTunes.
I use my iPod a lot and would love to be able to update it! I have already searched for an answer and tried various solutions but to no avail so far.
Many thanks.

Have just plugged in an old 1st generation iPod Touch - this is also detected by iTunes, just NOT the Nano

Itunes 10.5 does not detect my ipod touch

I recently update my itunes to 10.5 and when I connect my Ipod touch to my computer Ituens will not detected. My Ipod will show up on my computer but not on Itunes. Any ideas how can I fix this???
I try restaring my Ipod, REinstalling Itunes but nothing work.. HELP PLEASE!!!!

- Try moving the existing backup file to a safe location so iTunes has to create an entire new file. It is located here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
- Directly download and install the iOS 5 using the information here:
iPod, iPhone and iPad Firmware Download

ITunes does not detect iPhones/iPods - tried everything

Okay, so 2 months ago I got my new Macbook Pro 17". iTunes wouldn't detect my iphone or any other iphone. I tried everything suggested on these forums (hopefully not true), but couldn't get it to work. I gave up and was hoping some sort of itunes update would solve it. Well itunes has been updated and even the OS has been updated to Snow Leopard. It didn't help
I am willing to try anything you suggest, so please keep them coming. Really want to get this sorted now.
Thanks so much for all your help.

Great to hear you have resolved the problem. I am running Tiger 10.4.7 not your 10.6.1 which I beleive is Leopard which I cannot update to as my computer is not suitable. Have you heard if anyone with my OS version has had success. I have tried removing iTunes v9 and then downloading v8.2.1, however I am still unable to gat iTunes to open when I connect my iPhone and iTunes does not acknowledge the connection in the side bar.
Suggestions please.
Peter

My Computer/iTunes does not detect my iPod -- week long problem

I have been trying so many different things. the 5 R's. Reinstalling USB Mass storage device driver. Tried the C:\Windows\INF directory for updating the driver for the iPod under device manager. Reinstalled iTunes, and iPod (from disc) many times. Any solution I could find i tried, but nothing worked. I know the usb cable is not the problem.
someone please help me with this.

I really don't believe in Vista that you would need a driver that is from a disk. The latest drivers are installed in Windows and it should have recognized it without insertion of a disk. It may be that the driver on the disk is the one causing the conflict for the device. It may be something older that is causing a conflict in Vista. I've not tried to connect my iPod to my laptop (the only machine I have with Vista), but I do have iTues installed on it. I didn't have to insert a disk with my XP machine when I got my iPod.
You said the iPod shows up in device manager. Since you say you tried to reinstall the USB driver, you must have uninstalled the iPod in device manager? If not, you might want to connect the iPod, and then go into device manager and remove it. Let it try and recognize the new device. Do you get an error when it recognizes the new hardware, saying it won't work properly? Let me know and I'll try and work further.

Updater does not recognize my ipod

When I go to updater, the window comes up to plug in ipod. I plug in and nothing happens. It will not let me update or restore.

OK If you connect the ipod to the PC, and the name of the IpoD is not listed in iTunes and its not listed in Windows under "My COmputer" as iPOd or Removeable storage, go here http://docs.info.apple.com/article.html?artnum=61711
Now if its not listed in iTUnes BUT IS LISTED in windows under "My Computer" then go here http://docs.info.apple.com/article.html?artnum=61711

ITunes 6 does not detect my ipod

I just installed itunes 6.
When i plug my ipod to my computer itunes won't detect it.
Can anybody help me?
Windows XP

hi audape!
first quickly check on these two issues:
iPod not recognized and Windows Device Manager is empty
Strange iPod behavior when Windows confuses iPod with network drive
... but if no joy with those, try steadily working through this document:
Your Windows PC doesn't recognize iPod
keep us posted.
love, b

Software Update does not detect the upgrade of Boot Camp to 3.1 for Windows

I want to install Windows 7 HP 64 bit. I invoked Software Update so Boot Camp Assistant could be upgraded to ver. 3.1 that has Win 7 support. It said my system is up to date. I have Snow Leopard 10.6.2, but I still have BC 3.06, not the new 3.1.
When I went to Apple support site to download the new version in 64 bit, the download turned out to be a Windows executable file. I cannot install that in the MacOS. How do I get the necessary upgrade to 3.1 so I can use Boot Camp to dual boot. I have to install XP first so I can use my Windows 7 upgrade DVD.
Thanks

Thanks for your reply, but I am still confused about two things. First, how do I obtain the updated Boot Camp Assistant so I have the 3.1 compatibility for Windows 7? Second, I read in the Boot Camp guide that unless I have an earlier version of Windows already dual booting with OSX, that I should only install Win7 using the full retail DVD rather than the upgrade. I have an unused copy of XP and I already have the upgrade Win7 package, so I thought I would do a quick basic install of XP and then do a custom install of Win7.
Will Boot Camp react badly if I try to use the upgrade Win7 as you suggested, doing a custom install without entering the product key and then immediately reinstalling the upgrade over itself a second time?
Thanks, I really appreciate your help on this. I am very new to the Mac world.

Sad icon = computer does not detect = cannot put into disc mode !

hey,
my ipod photo at the moment won't turn on. the best i can do is plug it in to either my pc or the electricity supply, or reset it, so the apple logo comes up, however it only lasts for a few seconds and the sad face icon appears, directing you to www.apple.com/support.
i tried the first 4 r's and got onto the restoring one. but the updater will not detect the ipod. i think it is because my ipod is not in disc mode, but i cannot put it into disc mode - i can do the first step and resetting it, but then when i click the play/pause button and the select button nothing happens.
this problem has severly cheesed me off, and am very desperate to have a working ipod again!!!! please please help if you can!!!!
thanks a lot, leon

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Itunes not detecting my ipod touch

someone please help me out..hav got d latest version of itunes but still my touch is not getting detected..while installing latest itune software error comes as soon as d installation process begins saying "one more installation process is already running" n d options which come r "retry" n "cancel"
if i click retry d itune gets installed but does not detect my ipod
i tried to uninstall n reinstall it many times but was of no use...
help me please...

Have retried rebooting after uninstalling but before reinstalling. The error message indicates that something is still running that interferes with what you want to do.

Updater does not detect my ipod.

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