Updater doesn't see iPod shuffle

My iPod Shuffle shows up on the desktop. The amber recharge light is blinking. When iTunes opens, I get the following message: "iTunes has detected a software update for the iPod. Would you like to install it now?" When I click "Okay", the updater opens and I get the following message: "An unexpected error occurred". When I click "okay", the updater now tells me to plug in an iPod to update it. My iPod is plugged in and charging, and is on the desktop. When I quit the updater, my iPod does not appear in the iTunes source list.
I then quit and reopened iTunes. This time when prompted regarding the software update, I click cancel. iTunes now opens with my iPod listed in the Source list. However, when I go to add songs to the iPod I get the following message: "Some of the songs in the iTunes music library were not copied to the iPod because your iPod software is too old. Go to www.apple.com/ipod to get the latest iPod software update."
I've reinstalled the updater 3 times now. I got the same results as described above each time. The updater doesn't see the iPod. What is the "unexpected error"? Why doesn't the Updater see the iPod?
Also also - I ordered, received, and installed an Iogear 4 port USB 2.0 pci card, hoping against hope that that would solve the issue. It didn't. I've been working on this since the day after Christmas. The problem seems so uniquely simple, and yet I've never been more frustrated with an Apple product.
Why won't the updater recognize my iPod and allow me to install the software? I personally believe that there is some communications glitch between iTunes 6.0.1, OS 10.3.9, and iPod updater. Any word on new versions coming out of the Apple bat cave?
Thanks for any help.
a very frustrated... Gee
Dual 1 GHz PowerPC G4 Mac OS X (10.3.9)

Restore your Ipod from a Mac computer not a PC it will normally be reconized then by the Pc if not send it to the store

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My iPod Shuffle shows up on the desktop. The amber recharge light is blinking. When iTunes opens, I get the following message: "iTunes has detected a software update for the iPod. Would you like to install it now?" When I click "Okay", the updater opens and I get the following message: "An unexpected error occurred". When I click "okay", the updater now tells me to plug in an iPod to update it. My iPod is plugged in and charging, and is on the desktop. When I quit the updater, my iPod does not appear in the iTunes source list.
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I just downloaded the latest updater version, plugged in my iPod Shuffle, and sat in wide eyed amazement as it actually recognized that the iPod was, in fact, plugged into the computer!!!
I held my breath while the updater did it's thing... could this actually be it? Could I finally join the army of gleeful millions, listening to my favorite tunes and newscasts while jogging? Would the wonderful little gift I got for Christmas finally - gulp! - work?
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