Updater doesn't seem to finish (2006-06-28

My daughter's IPOD (30G) was getting the 'IPOD software updater to restore the IPOD to factory settings' error.
Anyhow, I tried doing the Update, and it appeared to work, but the 'Do not disconnect' never went away. So, I did the 'Restore' option and same thing - the 'Do Not Disconnect' won't go away. How long is it supposed to last? It says on the top of the IPOD UPdater that the Software Version is up to date, yet it doesn't say that I should wait or for how long. The IPOD says 'Do Not Disconnect'.
How long should we expect to wait before we decide there is a problem? It appeared to be fully charged prior to the Updater.
Also, What caused her IPOD to do this in the first place? In fact, it wiped her out before the Restore. Her hard drive got wiped out before I even tried to do the UPdater.
thanks, Kj

Is the iPod showing up in iTunes? If so you may have your iPod enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod. If you have your iPod set to manual update, the box will be greyed out and ticked by default and requires that you manually eject.
Check your preferences, connect your iPod and in iTunes go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.

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