Updater "ipod service error" and itunes "reinstall itunes"

I got my ipod exchanged just recently from a regular 20gb iPod to a color/photo ipod. I downloaded the newest iPod updater and the newest iTunes. I go into the updater program and a message comes up saying "iPod Service error". When i plugged in my unit to my computer, iTunes shows a message "the software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod software.
Here's the problem. I went to Apple's online help and went through all the possible solutions it had (reinstall iTunes, Disable conflicting system services and startup items, disable conflicting system services and startup items and reinstall, resintall the COM interface for the iPod service) and none of them worked.
What do i do? because I've spent the whole week trying to figure out what's going on. I've repeatedly uninstalled and reinstalled both the updater and iTunes. Anyone have any answer to this?

It might be a total pain, but you might do best if you call Apple Support if you can... Hopefully you didn't get a bad 'Pod.

Similar Messages

  • Updater ipod service error

    we needed an update for our ipod video because it has an a folder with an exclamation mark. we followed the steps below that were found on www.apple.com/support
    Install the latest iPod Software.
    After your download is finished, install the iPod Updater. Just launch the assistant and follow the on-screen instructions.
    Run the iPod Software
    Run the iPod Updater application
    Connect your iPod to your computer and launch the iPod Updater. The iPod Updater will automatically determine if an update is required.
    Once we plugged in the ipod and launched the updater it did not give us the option to restore the ipod it just said "ipod service error" and the only option was to click ok and still nothing is fixed, what do we do now?
    ipod video 30g...5th generation??   Windows XP  

    Welcome to Apple Discussions!
    See this...
    iPod Service Error
    btabz

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    Try this for can't mount iPod:
    http://docs.info.apple.com/article.html?artnum=302538
    You might also want to try putting your iPod in disk mode:
    http://docs.info.apple.com/article.html?artnum=93651
    Sometimes this does the trick (iPod normally needs to be in disk mode in order for it to show up in Disk Management)
    http://docs.info.apple.com/article.html?artnum=93499
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    Connect it to your computer.
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    Click on Disk Management (in the left-hand column)
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  • IPod Service Error and So Many Other Errors

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    Welcome to Apple Discussions!
    Even though you may have read most of the links on Apple's Support website, I'll go ahead and still still some helpful ones:
    iPod displays folder and exclamation point/Sad iPod icon
    iPod displays a folder icon with an exclamation point
    Exclamation point and folder (post)
    Have you checked these articles out?:
    iPod appears in Windows but not in iTunes
    iPod missing in "My Computer" or in iTunes
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    Fast user switching isn't supported on a Windows XP
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    My itunes stopped recognising my ipod. Even though it said Do not disconect on the ipod itself. So i went through the support pages and found that i needed updated. I downloaded this but this will not run. It simply says Ipod service error and an OK button.
    I have tried both updater 2005-09-23 & 2004-11-15

    let's try the following two documents:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod shows up in Windows but not in iTunes

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    Many thanks.
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    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
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    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
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    http://support.apple.com/kb/TS1538
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