Updater is not connecting to update server, unable to dowload new version of Firefox.

Every time when I'm prompted to upgrade to a new version of Firefox, the updater refuses to connect to the update server. When downloading it manually I get a message that says "Unknown disk image". What to do? As it is a security update it would be nice to get it downloaded...

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Similar Messages

Unable to install new version of firefox 3.6.14

can download latest version of firefox using ei, but when I try to install firefox a window pops up say 'unable to install until the running copy of firefox is closed. Check Task manager & there are no tasks running. Now do i get over this problem!

To downgrade to Firefox 3.6.* you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

I am unable to load new version of firefox. I get error message.

I get a message saying you can't open the document.icn or something like that. I go through whole installation process but when it asks to keep duplicate or replace it then gives me error message. Very frustrating. Happened with an earlier version but I found a way around it then. Can you help?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Unable to download new version of firefox

Every time i download the new version of firefox, it says the file is corrupted, i've removed the previous version, deleted the old program file & also saves the file rather than running it from the site & it stll says the file is corrupt, any idears?

Some AV programs have been known to corrupt the Firefox setup file. Temporarily disable your anti-virus application only long enough to download Firefox. Some AV programs have been known to corrupt the Firefox setup file.

Safari will not open on my iPad Air...."Safari cannot open the page because it could not connect to the server." There were recent updates on my iPad Air. How can I fix this problem?

How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."

Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

FIREFOX WILL NOT CONNECT TO YOUR SERVER FOR UPDATES. HOW DO I FIX

TRYED TO FOLLOW YOUR WEB SITE TO MANUAL UPDATE FIREFOX BUT IT WILL NOT CONNECT TO YOUR SERVER. HOW TO FIX. ALSO BROWSER HAS BEEN HIJACKED HOW DO I FIX THIS. I TRY TO SEARCH FOR FIREFOX AND I END UP AT MANY DIFERANT SITES THAT I DID NOT ASK ABOUT.

I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?

HT4864 I just updated my iphone to the new version and it won't let me connect to ICloud- it says can not connect to server. HELP!

I just updated my iphone to the new version. I keep getting a msg stating ICloud can not connect to server. I have turned off the phone several time- no luck. Help!!

You are very welcome! I'm glad it worked for you!

HT4623 I updated my iphone to the new version and now it tells me to connect to itunes which I did and it's not doing anything else, what do I need to do?

I updated my iphone to the new version and now it tells me to connect to itunes which I did and it's not doing anything else, what do I need to do?

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore

After updating to Firefox 3.6.15, Firefox will not connect to the Internet, even after uninstalling and re-installing Firefox in my Windows XP environment.

After downloading the Firefox 3.6.15 update, my problems began. Firefox would not connect to the Internet. When I rebooted my PC, Firefox said that it couldn't access any Web sites. I uninstalled Firefox, then downloaded and installed Firefox 3.6.15. I still have the same problem: Firefox will not connect to the Internet. I am running Windows XP, service pack 3. I never had problems with Firefox until I installed version 3.6.15.

I have XP Pro. I tried installing 3.6.15 and could not open it. I did a system restore and 3.6.14 would no longer open. I tried again installing 3.6.15 and got a message that the previous version had not uninstalled properly. Tried uninstalling.
As a precaution I used MozBackup to save my bookmarks etc. and also saved a system restore point.
I then clicked Start, My Computer, drive C, Program Files and deleted the Firefox folder.
I installed 3.6.15 and it is now working fine with all my bookmarks and addons loaded automatically.

Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
I am not having this issue on iPhone.
I checked all the settings, the wireless router in my house and at work.
I have completed a hard reset of the device.
I had our IT guy at work look at it.
He said to contact Apple....
Any thoughts?
Thanks!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
Unable to Delete eMail Messages
http://support.apple.com/kb/TS2475
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email! Mail Client with Attachments and Cloud Services
https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

EAS server error: Could not connect to administration Server

Hi,
I have installed Hyperion suite in Windows server 2008 R2. It was working fine but now when i tried to login in to the EAS console, I am getting the following error:
"Server Error: Could not connect to administration server".
I tried accessing the same through the web URL and I found "404 error - file or directory not found".
I verified all my services are up and running fine. I am able to connect to the essbase sever through Excel as well as planning.
The log retireved from the HyS9eas-sysout.log file is below:
<Sep 11, 2013 7:06:56 AM JST> <Info> <Security> <BEA-090905> <Disabling CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true>
<Sep 11, 2013 7:06:57 AM JST> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG to FIPS186PRNG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true>
<Sep 11, 2013 7:06:58 AM JST> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with Oracle JRockit(R) Version R28.0.2-11-135406-1.6.0_20-20100624-2119-windows-x86_64 from Oracle Corporation>
<Sep 11, 2013 7:07:04 AM JST> <Info> <Management> <BEA-141107> <Version: WebLogic Server 10.3.4.0 Fri Dec 17 20:47:33 PST 2010 1384255 >
<Sep 11, 2013 7:07:15 AM JST> <Emergency> <Management> <BEA-141151> <The admin server could not be reached at http://localhost:7001.>
<Sep 11, 2013 7:07:15 AM JST> <Info> <Configuration Management> <BEA-150018> <This server is being started in managed server independence mode in the absence of the admin server.>
<Sep 11, 2013 7:07:15 AM JST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
<Sep 11, 2013 7:07:15 AM JST> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool>
<Sep 11, 2013 7:07:16 AM JST> <Notice> <LoggingService> <BEA-320400> <The log file E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
<Sep 11, 2013 7:07:16 AM JST> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log00410. Log messages will continue to be logged in E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log.>
<Sep 11, 2013 7:07:16 AM JST> <Notice> <Log Management> <BEA-170019> <The server log file E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\logs\EssbaseAdminServices0.log is opened. All server side log events will be written to this file.>
<Sep 11, 2013 7:07:48 AM JST> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>
<Sep 11, 2013 7:07:56 AM JST> <Warning> <JTA> <BEA-110503> <The migrator(the AdminServer for manual JTA migration policy, or the Singleton Master for automatic JTA migration policy) is not available. Will skip JTA TRS failback because isStrictOwnershipCheck is [false]. This may lead to potencial TLOG corruption if TRS of EssbaseAdminServices0 has been migrated to backup server and the backup server is accessing the TLOG of EssbaseAdminServices0. More safety can be achieved by setting isStrictOwnershipCheck to [true].>
<Sep 11, 2013 7:08:35 AM JST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>
<Sep 11, 2013 7:08:35 AM JST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Calling getDomainConfiguration()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Calling getRuntimeService()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
return com.bea:Name=EPMSystem,Type=Domain
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Domain location is 'E:\Oracle\Middleware\user_projects\domains\EPMSystem'
Calling getRuntimeService()
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@9830ac
Checking E:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\EssbaseAdminServices0\registry_update.xml file
EPM_ORACLE_HOME: E:\Oracle\Middleware\EPMSystem11R1
Template for EAS#11.1.2.0: E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_eas_11.1.2.1.jar
Dependencies for E:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_eas_11.1.2.1.jar: [Oracle EPM Common, Oracle EPM Calcmgr, Oracle EPM Planning libraries, Oracle EPM EAS libraries, Oracle EPM Misc libraries, Oracle EPM Xerces libraries]
BPMUI shared webapp not referenced from EAS#11.1.2.0
Application name: EAS#11.1.2.0
Application source: eas.ear
Server name: EssbaseAdminServices0
Server port: 10080
Server SSL port: 10083
Application context: eas
Registry product type: ESSBASE_PRODUCT
Registry physical web application type: ADMIN_SERVICES_WEB_APP
weblogic.Name property is 'EssbaseAdminServices0', seems to be WebLogic mode
registry.isRegistryDatabaseCreated()true
Registry was initialized sucessfully
Executing pre custom update for EAS#11.1.2.0
EPM_ORACLE_INSTANCE: E:\Oracle\Middleware\user_projects\epmsystem1
<Sep 11, 2013 7:09:06 AM JST> <Error> <Deployer> <BEA-149205> <Failed to initialize the application 'EAS [Version=11.1.2.0]' due to error java.lang.NullPointerException.
java.lang.NullPointerException
at java.io.File.<init>(File.java:222)
at com.hyperion.hit.tool.deploy.update.util.RegistryHelper.createPhysicalWebApp(RegistryHelper.java:168)
at com.hyperion.hit.tool.deploy.update.RegistryUpdater.update(RegistryUpdater.java:36)
at com.hyperion.hit.tool.deploy.update.RegistryUpdateListener.preStart(RegistryUpdateListener.java:91)
at weblogic.application.internal.flow.BaseLifecycleFlow$PreStartAction.run(BaseLifecycleFlow.java:282)
Truncated. see log file for complete stacktrace
Caused By: java.lang.NullPointerException
at java.io.File.<init>(File.java:222)
at com.hyperion.hit.tool.deploy.update.util.RegistryHelper.createPhysicalWebApp(RegistryHelper.java:168)
at com.hyperion.hit.tool.deploy.update.RegistryUpdater.update(RegistryUpdater.java:36)
at com.hyperion.hit.tool.deploy.update.RegistryUpdateListener.preStart(RegistryUpdateListener.java:91)
at weblogic.application.internal.flow.BaseLifecycleFlow$PreStartAction.run(BaseLifecycleFlow.java:282)
Truncated. see log file for complete stacktrace
>
<Sep 11, 2013 7:09:06 AM JST> <Emergency> <Deployer> <BEA-149259> <Server 'EssbaseAdminServices0' in cluster 'EssbaseAdminServices' is being brought up in administration state due to failed deployments.>
<Sep 11, 2013 7:09:17 AM JST> <Notice> <Cluster> <BEA-000197> <Listening for announcements from cluster using unicast cluster messaging>
<Sep 11, 2013 7:09:17 AM JST> <Notice> <Cluster> <BEA-000133> <Waiting to synchronize with other running members of EssbaseAdminServices.>
<Sep 11, 2013 7:09:22 AM JST> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias DemoIdentity from the jks keystore file E:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoIdentity.jks.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file E:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoTrust.jks.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file E:\Oracle\Middleware\jrockit_160_20\jre\lib\security\cacerts.>
<Sep 11, 2013 7:09:48 AM JST> <Alert> <Security> <BEA-090152> <Demo trusted CA certificate is being used in production mode: [
Version: V3
Subject: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
Signature Algorithm: MD5withRSA, OID = 1.2.840.113549.1.1.4
Key: Sun RSA public key, 512 bits
modulus: 9550192877869244258838480703390456015046425375252278279190673063544122510925482179963329236052146047356415957587628011282484772458983977898996276815440753
public exponent: 65537
Validity: [From: Fri Mar 22 05:12:27 JST 2002,
               To: Wed Mar 23 05:12:27 JST 2022]
Issuer: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
SerialNumber: [    33f10648 fcde0deb 4199921f d64537f4]
Certificate Extensions: 1
[1]: ObjectId: 2.5.29.15 Criticality=true
KeyUsage [
Key_CertSign
Algorithm: [MD5withRSA]
Signature:
0000: 9D 26 4C 29 C8 91 C3 A7   06 C3 24 6F AE B4 F8 82 .&L)......$o....
0010: 80 4D AA CB 7C 79 46 84   81 C4 66 95 F4 1E D8 C4 .M...yF...f.....
0020: E9 B7 D9 7C E2 23 33 A4   B7 21 E0 AA 54 2B 4A FF .....#3..!..T+J.
0030: CB 21 20 88 81 21 DB AC   90 54 D8 7D 79 63 23 3C .! ..!...T..yc#<
] The system is vulnerable to security attacks, since it trusts certificates signed by the demo trusted CA.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=thawte Primary Root CA - G3,OU=(c) 2008 thawte\, Inc. - For authorized use only,OU=Certification Services Division,O=thawte\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 3,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 2,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GlobalSign,O=GlobalSign,OU=GlobalSign Root CA - R3". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "OU=Security Communication RootCA2,O=SECOM Trust Systems CO.\,LTD.,C=JP". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=VeriSign Universal Root Certification Authority,OU=(c) 2008 VeriSign\, Inc. - For authorized use only,OU=VeriSign Trust Network,O=VeriSign\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=KEYNECTIS ROOT CA,OU=ROOT,O=KEYNECTIS,C=FR". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GeoTrust Primary Certification Authority - G3,OU=(c) 2008 GeoTrust Inc. - For authorized use only,O=GeoTrust Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[6]" is now listening on 127.0.0.1:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[6]" is now listening on 127.0.0.1:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[7]" is now listening on 0:0:0:0:0:0:0:1:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[7]" is now listening on 0:0:0:0:0:0:0:1:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[3]" is now listening on fe80:0:0:0:0:5efe:a0e:daee:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[1]" is now listening on 10.14.126.11:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[5]" is now listening on fe80:0:0:0:0:5efe:a0e:224b:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[3]" is now listening on fe80:0:0:0:0:5efe:a0e:daee:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[1]" is now listening on 10.14.126.11:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[5]" is now listening on fe80:0:0:0:0:5efe:a0e:224b:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[2]" is now listening on 10.14.34.75:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[4]" is now listening on fe80:0:0:0:0:5efe:a0e:7e0b:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 10.14.218.238:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default" is now listening on 10.14.218.238:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[2]" is now listening on 10.14.34.75:10083 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <Server> <BEA-002613> <Channel "Default[4]" is now listening on fe80:0:0:0:0:5efe:a0e:7e0b:10080 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<Sep 11, 2013 7:09:48 AM JST> <Notice> <WebLogicServer> <BEA-000358> <Started WebLogic Independent Managed Server "EssbaseAdminServices0" for domain "EPMSystem" running in Production Mode>
<Sep 11, 2013 7:09:48 AM JST> <Warning> <JMX> <BEA-149510> <Unable to establish JMX Connectivity with the Adminstration Server AdminServer at <JMXServiceURL:null>.>
<Sep 11, 2013 7:09:48 AM JST> <Warning> <Server> <BEA-002611> <Hostname "SJ015040", maps to multiple IP addresses: 10.14.126.11, 10.14.34.75, 10.14.218.238, 0:0:0:0:0:0:0:1>
<Sep 11, 2013 7:09:53 AM JST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>
<Sep 11, 2013 7:09:53 AM JST> <Notice> <WebLogicServer> <BEA-000360> <Server started in ADMIN mode>
HyS9eas-syserr.log is empty and I dont find anyother details from the other log files.
Kindly help me out in solving this issue.
Thanks in advance.
Regards,
Balaji P

Hi John,
Sorry for replying late.
I ran the EPM diagnostic and found EAS & APS application are failed. So as you mentioned, i tried re-deployment through EPM configurator.
But Re-configuration fails with error "An unexpected error occurred and the application will have to shut down" .
When i looked in to the Config tool.log,I got the following messages.
[2013-09-17T18:17:04.635+09:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 17] [ecid: 0000K4fDMY^0zkgpxC^AyW1IE1pJ000003,0:325] [SRC_CLASS: com.hyperion.hit.tool.deploy.utils.UIPortUtil] trace: Parsing server FinancialReporting0 on port 8200 from registry
[2013-09-17T18:17:04.827+09:00] [EPMINS] [ERROR] [EPMINS-00001] [oracle.EPMINS] [tid: 17] [ecid: 0000K4fDMY^0zkgpxC^AyW1IE1pJ000003,0:325] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] trace: Unexpected error:[[
java.lang.NullPointerException
at com.hyperion.hit.tool.deploy.utils.UIPortUtil.<init>(UIPortUtil.java:83)
at com.hyperion.hit.tool.deploy.utils.UIPortUtil.getInstance(UIPortUtil.java:53)
at com.hyperion.config.wizard.DeploymentField.getAppServerDeploymentData(DeploymentField.java:235)
at com.hyperion.config.wizard.DeploymentField.<init>(DeploymentField.java:56)
at com.hyperion.config.wizard.impl.DeploymentForm.<init>(DeploymentForm.java:57)
at com.hyperion.config.wizard.impl.DeploymentState.initializeBeforeShowOnNext(DeploymentState.java:56)
at com.hyperion.hit.wizard.Wizard$NextClass.run(Wizard.java:522)
at java.lang.Thread.run(Thread.java:619)
Since it is similare to the Oracle konwledge base article - (Doc ID 1570293.1), I tried adding the shared service domain to the Windows host file. But i am still recieveing the same error message as above.
Appreciates your help.
Thanks & Regards,
Balaji P

TS1702 Hello, we have a Mac and an ipad,the Mac is working and wifi is on and the Ipad's wifi is on too, but Ipad Safari can not open because it could not connect to the server, does any one know what have happened?

Hello, we have a Mac and an ipad, the Mac is working and wifi is on and the ipad's wifi is on too, but Ipad Safari can not open the page because it could not connect to the server, does any one know that?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a new iPad 2 which will not connect to my wi fi despite a new router being installed. When I tap my network name (which is with TalkTalk) the message comes up "unable to join the network TalkTalk etc...)

I have a new Apple iPad2 which will not connect to my wi fi despite a new router. When I tap the correct address it comes up with the message "Unable to join the network TalkTalketc... It does connect in other peoples' houses . Am I right in thinking that the trouble is with TalkTalk?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

"safari cannot open the page because it could not connect to the server"

As stated above. I have had this problem for the last 2-3 days. I have always been able to connect to the internet over wi-fi using my iphone but this problem had persisted these few days. This is a problem because my iPhone shows that I do have connection to the internet. ( I assume this from looking at the internet signal stregth bar at the top of the screen.) My laptop and computer have no problem but the message "safari cannot open the page because it could not connect to the server," keeps on appearing on my phone whenever I try to access the internet.
If it is of any relevance I use an iPhone 4s, reasonably new, practically 2 months. I have never had problems before this. Thank you for your help in advance.

The connection strength icon you are referring to has nothing to do with the Internet. It simply indicates the strength of your connection to your local WiFi network. However, even when this icon appears you may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid local network IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power to it for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I can´t set the control panel iCloud. PC writes this: you can not connect because the server error occurred. What´s matters?

I can´t set the control panel iCloud. PC writes this: you can not connect because the server error occurred. What´s matters?

Whenever I log into icloud.com
Using what version of which browser?
iCloud.com requires Safari 6 or later, Firefox 22 or later, or Google Chrome 28 or later. Have you tried all of those?
If you have, have you tried clearing your browser cache and cookies?
For the first tine since 1989 I'm thinking about buying a PC.
You'd have exactly the same problems on an 8 year old PC too. It's a bit unreasonable to expect such an old Mac to continue to be compatible as software is constantly updated.
Saying that, I'm still able to access iCloud.com successfully in Safari v5.0.6 on a PowerPC Mac running Mac OS X 10.5.8, so the problem you're having is likely to be a browser issue, not something inherently wrong with the computer.
Since all this crap started, Mail won't download my Mac.com or me.com email.
The iCloud.com website is totally unconnected to Mail's ability to download email via IMAP. Have you checked the mail server settings are correctly setup and up-to-date?

Updater is not connecting to update server, unable to dowload new version of Firefox.

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