Updater issue - Acrobat 8.0 Standard

After re-installing Acrobat 8.0 on a Windows 7 computer, I get the following error message:
"Please note that updates for the following products cannot be determined at this time: Adobe Updater"
Do you know a way to get the program to update?

Many people sem to have this problem and for most, rebooting does not solve it.
I have this problem, too. I'm on Acrobat 8 and Windows XP.
Usually this works for me:
- deleting the acrotray process (ctrl alt dl, select processes, sort alphabetically, delete acrotray)
- deleting the Flexnet file (_00080000_tsf.data in FLEXNET folder - probably at C:\Documents and Settings\All Users\Application Data\FLEXnet).
Sometimes it doesn't.
When it doesn't, I go into MS-Word, open a random doc and click on the PDF icon on the toolbar (this bypasses the PDF-writing method which uses your printer setup/drivers). Somehow, this works fine and the PDF is created.
I then go to the original doc I wanted to create, in any app, and use the printer (ie 'control p') driver to write the PDF - the method that had originally failed. The PDF then writes no problem. This always fixes it.
If this doesn't work, there are multiple (and some very complex) fixes suggested by Adobe in the Help section online - search for 'Adobe 8 activation error'. Hopefully the above may help.
Hope this helps - but users seem to all have different configurations and different fixes. 

Similar Messages

  • How can I update Adobe Acrobat 8.0 Standard

    How can I update Adobe Acrobat 8.0 Standard after installing it on Windows 7? Ive tried a few AcrobatUpd8**_all_incr.msp files but I get an error that the program to upgrade may be missing. I cannot afford to upgrade it to X* when this works for what I need it for which is simply to break up multi page documents created by Quickbooks.

    Certainly, the printer driver in Acrobat 8.0 cannot install in Windows 7 64 bit - it wasn't written too. Apparently, though, 8.1 is capable of installing the printer driver.
    Unfortunately, Adobe have taken down the page with release notes. But you may need to use the *efg* (English, French, German) versions. See http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-7.html
    After 8.1 there is a "universal" (all language) update.

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    Try downloading the update of Acrobat X Standard from : http://www.adobe.com/downloads/updates/
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    Update for Acrobat X Standard are sequential update you can update the Acrobat X Standard by installing the update in sequence as per there date of release.

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    This is a user forum, not Adobe help... so it is unlikely that any user here knows Adobe's plans
    You might directly check the update site to see what is available
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    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform - do be
    sure to include all information, so they may reproduce the problem

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    Many people sem to have this problem and for most, rebooting does not solve it.
    I have this problem, too. I'm on Acrobat 8 and Windows XP.
    Usually this works for me:
    - deleting the acrotray process (ctrl alt dl, select processes, sort alphabetically, delete acrotray)
    - deleting the Flexnet file (_00080000_tsf.data in FLEXNET folder - probably at C:\Documents and Settings\All Users\Application Data\FLEXnet).
    Sometimes it doesn't.
    When it doesn't, I go into MS-Word, open a random doc and click on the PDF icon on the toolbar (this bypasses the PDF-writing method which uses your printer setup/drivers). Somehow, this works fine and the PDF is created.
    I then go to the original doc I wanted to create, in any app, and use the printer (ie 'control p') driver to write the PDF - the method that had originally failed. The PDF then writes no problem. This always fixes it.
    If this doesn't work, there are multiple (and some very complex) fixes suggested by Adobe in the Help section online - search for 'Adobe 8 activation error'. Hopefully the above may help.
    Hope this helps - but users seem to all have different configurations and different fixes. 

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    What specific update are you trying to apply.  Which operating system are you using Acrobat 8.0 Standard on?

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    This happened when we got new computers last week. By some stroke of luck, I was able to fix it on my computer and I don't have the issue any more. However, I am trying to fix it on my coworkers computer and Im not having any luck. Our settings match perfectly in Acrobat, Distiller, and PDF Maker installed in Excel and Word. I don't even know what I did to fix mine.
    If anyone has any suggestions, I would greatly appreciate it. We are both running Windows XP and have Adobe Acrobat 7.0 Standard edtion.
    Thank you

    Bill,
    thanks for the reply. I think i got it. When they gave us the new computers, they installed a copy of acrobat without some of the latest updates. update 7.0.5,.7,.8, and .9 were missing from our programs. I also noticed that her create to PDF setting for microsoft office was set to standard but the distiller was using high quality. i think fixing the combination of the two may have fixed it. I am going to try and create a full report and see. I will post back and let you know if the issue is gone.
    thanks again.

  • Can I update my licensed Acrobat 8.0 Standard somehow?  If so, please tell me how to do it.

    Can I update my licensed Acrobat 8.0 Standard somehow?
    If so, please tell me how to do it.
    Thank you.

    You need at least Acrobat 9 to be eligible for upgrades, so it's a moot point. Simply buy a new license of a current version.
    Mylenium

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    I am doing a wipe and reinstall of all my software (just to freshen things up).  I have downloaded Acrobat 9 Standard, but the updates page  http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows only seems to go back to Acrobat 10.  Is there some other page that provides links to product updates for Acrobat 9?  Thanks.

    Hi Ken,
    You can download Acrobat 9 updates from any of these links:
    http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-7.html
    ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
    Regards,
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  • Adobe Acrobat 6.0 Standard - software updates?

    I re-installed Adobe Acrobat 6.0 Standard on a teacher laptop. I was wonder where and how do I download and install software updates for this program? I've tried 6.0.1 software update but it won't allow me to install it until I upgrade to that version. Can someone help?

    Acrobat Updates Here - Updates are usually NOT cumulative, so install in number order
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    Your options:
    Purchase a new full version of Acrobat XI
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  • Adobe Reader X (10.1.2) and Adobe Acrobat 7.1 Standard Issue

    I am running Windows 7 Professional 32 bit and IE9.
    I have had Adobe Acrobat 7.1 Standard installed on my PC for a while without any problems.
    Today, while trying to open some forms on a government website, I received the following message:
    I clicked OK to install Adobe Reader X (10.1.2) and restarted my PC to complete the installation.
    Once I logged back into my PC, every single icon on my taskbar, start menu, all programs, etc. had been changed to the Adobe Reader X (10.1.2) icon below, and when I clicked on any of them, I received a message that Adobe did not support that file/application.
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    Is there a way to have both Adobe Acrobat 7.1 Standard and Adobe Reader X (10.1.2) installed on my PC without experiencing the above issue?
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    Thanks for your input Michael Kazlow.
    However, it appears that contrary to your statement, it is possible to run different versions of Acrobat and Reader at the same time.
    I have found this Adobe's article outlining 4 diffent solutions to resolve the issue I was experiencing in my original request on this forum http://kb2.adobe.com/cps/860/cpsid_86069.html
    In my particular case, I was able to resolve my issue by following the first solution in the article.

  • AW: [Acrobat Installation & Update Issues] AW: [Acrobat Installation & Update Issues] Update von Acrobat 8.0 auf 8.3

    hello
    I say again that I have acquired the Acrobat 8.0 version honestly. I ordered this version even if a handler is Germany. This handler was registered on the website at Adobe as a handler. If you do not believe me, I'm looking for stuff from my archive. But this time I would like to have then paid by you. Again, it is known that the version 8 Without the update 8.3, constantly has errors. I used to simply confirmed the update button. Today there is no longer this site. You are obliged to provide me with the update. Or give me a free replacement to the next higher version. Please give me a link to a zip file that contains a setup file.
    Best Regards
    Werner
    Hallo
    Ich sage nochmals, dass ich die Acrobat 8.0 Version ehrlich erworben habe. Ich habe diese Version auch bei einem Handler ist Deutschland bestellt. Dieser Handler war auch auf der Webseite bei Adobe als Handler registriert. Wenn Sie mir nicht glauben, werde ich die Sachen aus meinem Archiv suchen. Diese Zeit möchte ich aber dann von Ihnen bezahlt haben. Nochmals, es ist bekannt, das die Version 8. Ohne das Update 8.3, ständig Fehler hat. Ich habe früher einfach das Update Button bestätigt. Heute gibt es diese Seite nicht mehr. Sie sind dazu verpflichtet, mir das Update zu liefern. Oder liefern Sie mir kostenlosen Ersatz auf die nächste Höhere Version. Bitte, Sie mir einen Link mit einer Zip-Datei, die eine Setup Datei beinhaltet.
    Best Regards
    Werner
    Mobil:   +41 (0) 79 559 83 21
    Skype:<skype:werner6331?call> Werner Göbel<skype:werner6331?call> (werner6331)
    Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Der Inhalt dieser E-Mail ist ausschließlich für den bezeichneten Adressaten bestimmt. Bitte beachten Sie in diesem Fall, dass jede Form der Kenntnisnahme, Veröffentlichung, Vervielfältigung oder Weitergabe des Inhalts dieser E-Mail UNZULÄSSIG ist. Wenn Sie nicht der richtige Adressat bzw. sein Vertreter sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Vielen Dank. Der Versender übernimmt keine Haftung für die Richtigkeit oder Vollständigkeit der Meldung. Eventuell entstandene Schäden die aus den Inhalten dieser Meldung resultieren werden vom Versender nicht übernommen.
    This e-mail may contain confidential and/or privileged information. Access to this e-mail by anyone else is unauthorized. If you are not the intended recipient (or have received this e-mail in error), any form of disclosure, reproduction, distribution or any action taken or refrained from in reliance on it, is strictly PROHIBITED and may be unlawful. If you have received this transmission in error, please inform the sender immediately by e-mail at the above address and destroy this e-mail. Thank you.
    The sender does not accept liability for any errors or omissions in the contents of this message, which may arise as a result of e-mail transmission.
    Von: Rave
    Gesendet: Donnerstag, 28. August 2014 22:50
    An: Werner Göbel
    Betreff:  AW:  Update von Acrobat 8.0 auf 8.3
    AW:  Update von Acrobat 8.0 auf 8.3
    created by Rave<https://forums.adobe.com/people/Rave> in Acrobat Installation & Update Issues - View the full discussion<https://forums.adobe.com/message/6682731#6682731>
    < This thread has been answered a duplicate of Update von Acrobat 8.0 auf 8.3<https://forums.adobe.com/thread/1558776> >
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    Warum Sie antworten nicht auf meine Frage??
    Wie muss ich Instaliren??
    Beste Grüße
    Werner Göbel
    Mobil:     +41 (0) 79 559 83 21
    Skype:<skype:werner6331?call>  Werner Göbel<skype:werner6331?call> (werner6331)
    IGH Holding AG
    Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Der Inhalt dieser E-Mail ist ausschließlich für den bezeichneten Adressaten bestimmt. Bitte beachten Sie in diesem Fall, dass jede Form der Kenntnisnahme, Veröffentlichung, Vervielfältigung oder Weitergabe des Inhalts dieser E-Mail UNZULÄSSIG ist. Wenn Sie nicht der richtige Adressat bzw. sein Vertreter sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Vielen Dank. Der Versender übernimmt keine Haftung für die Richtigkeit oder Vollständigkeit der Meldung. Eventuell entstandene Schäden die aus den Inhalten dieser Meldung resultieren werden vom Versender nicht übernommen.
    This e-mail may contain confidential and/or privileged information. Access to this e-mail by anyone else is unauthorized. If you are not the intended recipient (or have received this e-mail in error), any form of disclosure, reproduction, distribution or any action taken or refrained from in reliance on it, is strictly PROHIBITED and may be unlawful. If you have received this transmission in error, please inform the sender immediately by e-mail at the above address and destroy this e-mail. Thank you.
    The sender does not accept liability for any errors or omissions in the contents of this message, which may arise as a result of e-mail transmission.
    Von: Bill@VT
    Gesendet: Sonntag, 31. August 2014 22:09
    An: Werner Göbel
    Betreff:  AW:  AW:  Update von Acrobat 8.0 auf 8.3
    AW:  AW:  Update von Acrobat 8.0 auf 8.3
    created by Bill@VT<https://forums.adobe.com/people/Bill%40VT> in Acrobat Installation & Update Issues - View the full discussion<https://forums.adobe.com/message/6689459#6689459>

  • AW: [Acrobat Installation & Update Issues] Update von Acrobat 8.0 auf 8.3

    Hallo
    Sehen Sie in der Anlage.
    Alles ist original.
    Ich möchte jetzt eine kostenlose Fehlerbeseitigung.
    Oder geben Sie mir eine kostenloses Update.
    Ich habe ein Anrecht darauf.
    Beste Grüße
    Werner Göbel
    Mobil:     +41 (0) 79 559 83 21
    Diese E-Mail enthält vertrauliche und/oder rechtlich geschützte Informationen. Der Inhalt dieser E-Mail ist ausschließlich für den bezeichneten Adressaten bestimmt. Bitte beachten Sie in diesem Fall, dass jede Form der Kenntnisnahme, Veröffentlichung, Vervielfältigung oder Weitergabe des Inhalts dieser E-Mail UNZULÄSSIG ist. Wenn Sie nicht der richtige Adressat bzw. sein Vertreter sind oder diese E-Mail irrtümlich erhalten haben, informieren Sie bitte sofort den Absender und vernichten Sie diese Mail. Vielen Dank. Der Versender übernimmt keine Haftung für die Richtigkeit oder Vollständigkeit der Meldung. Eventuell entstandene Schäden die aus den Inhalten dieser Meldung resultieren werden vom Versender nicht übernommen.
    This e-mail may contain confidential and/or privileged information. Access to this e-mail by anyone else is unauthorized. If you are not the intended recipient (or have received this e-mail in error), any form of disclosure, reproduction, distribution or any action taken or refrained from in reliance on it, is strictly PROHIBITED and may be unlawful. If you have received this transmission in error, please inform the sender immediately by e-mail at the above address and destroy this e-mail. Thank you.
    The sender does not accept liability for any errors or omissions in the contents of this message, which may arise as a result of e-mail transmission.
    Von: Bill@VT
    Gesendet: Mittwoch, 27. August 2014 16:16
    An: Werner Göbel
    Betreff:  Update von Acrobat 8.0 auf 8.3
    Update von Acrobat 8.0 auf 8.3
    created by Bill@VT<https://forums.adobe.com/people/Bill%40VT> in Acrobat Installation & Update Issues - View the full discussion<https://forums.adobe.com/message/6678331#6678331>
    How did you purchase? AA8 has not been available for almost 8 yrs or so. The only current version available from Adobe is 11 and you can not upgrade from 7 to 11, but have to buy the full product.
    Updates also require the use of the S/N of the qualifying product (AA7 in your case) to be able to use the newer product. So at this point, it is unclear what you actually have.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6678331#6678331
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    Start a new discussion in Acrobat Installation & Update Issues by email<mailto:discussions-community-acrobat-installation_and_update_installation@adobe-v7.hosted.jivesoft ware.com> or at Adobe Community<https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=47 14>
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    < This thread has been answered a duplicate of Update von Acrobat 8.0 auf 8.3 >

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