Updater Not Working (Mac Lion/CS6)
Hello,
My updater says I have updates, but my updater says this when I open it:
"Update Failed
Updates could not be applied
You are running the Adobe Application Manager. Please close all instances of Adobe Application Manager before applying updates.
If the problems persist, please contact Customer Support for further assistance."
It doesn't give me an error number or anything, and I don't have two versions running. Anyone know how to fix this?
Thanks,
Aaron
This just now happened to me too and I also thought I never had two versions running. I ended up seeing two application managers running at the same time so I closed the application manager not giving me that message and it worked. You are completely sure that there aren't two instances running at the same time? I don't think you would be getting the error otherwise. If it doesn't show it on the dock, click on the Apple symbol and click Force Quit.... If you click on that it will give you a list of apps to force close. If that doesn't work, try restarting the computer. If it doesn't work beyond that then I don't know.
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CS4 Updater not working on Lion?
Hi all,
Not positive where this post goes in this massive Adobe forum... but since I use Photoshop the most, thought I'd try here first.
I have Adobe Web Design Premium CS4. I had been running it in Mac OSX Snow Leopard. I just changed hard drives, installed Mac OSX Lion, and completely re-installed CS4 on the new drive. (I DID remember to deactivate CS4 on the old hard drive).
So now I have the original version of CS4. I have tried to update CS4 to the most recent versions and the updater keeps telling me I already have the most recent version... though I don't. I have the x.0 version that came on the original disks. The updater updated various components of the software several times on the old drive, but now it thinks I am up to date with the new installation on the new drive.
Any help is appreciated.
MattThanks, but the above was unavailable, as the install button would not show up. So having spent some hours on the internet trying to fix the problem I came across this: And it worked. CS4 / Dreamweaver etc running like a dream again. So if you are tempted by Lion, this might be of use for all those Adobe things you need to run! It was simple, and fixed all Adobe problems. (which is caused by Lion not having Java Runtime within it).
Google found this in a forum: ----- Java for 10.7 DP (Update from 13. May 2011): Java Essentials (http://swcdn.apple.com/content/downloads/02/23/041-0658/kqyFX3xLHm8TYcp7556rpkg6 cK3sXF6J55/JavaEssentials.pkg)
Java Runtime For Mac OS X 10.7 (http://swcdn.apple.com/content/downloads/02/23/041-0658/kqyFX3xLHm8TYcp7556rpkg6 cK3sXF6J55/JavaRuntimeForMacOSX10.7.pkg) Install both packages!
Source(s):
http://forums.macrumors.com/archive/index.php/t-1155253.html -
Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
12% Google Chrome
12% WindowServer
4% Dock
2% Little Snitch Agent
2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open > Software Update -
I have installed BootCamp 5.1 and Windows updates not working because it extract files on Mac partition before installation. Is there any workaround for same ?
To replicate this issue - Try to download .net framework 4.5 from microsoft website and than run that setup on windows partition.
Before installation. it will first extract all the binaries to a other drivers, since in my case other primary drive is E which is a Mac partition so it always give me an error while extractiing and therefore setup is not able to execute propely.
Let me try to get the screen shot of error and send it here. -
Security and privacy system preferences not working after Lion install. What to do?
Security and privacy system preference not working after Lion install. Not sure if it happen with Lion installer or after updating. What to do?
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” (without the quotes) and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
Ukelele generated custom keyboard layouts not working in Lion?
I asked this question in the stackexchange site a few days ago. Nothing I've tried has worked so far, except for creating a new account. Because a fresh account works, it's got to be something with my preferences, right?
http://apple.stackexchange.com/questions/21691/ukelele-generated-custom-keyboard -layouts-not-working-in-lion
Here's the question from above:
I created a custom keyboard layout with Ukelele (http://scripts.sil.org/ukelele) in Snow Leopard (idea is to generate scandinavian letters with Alt-key, otherwise have a pretty much standard U.S. layout). After the upgrade, the old installed (to ~/Library/Keyboard Layouts) layout wasn't working.
Ukelele seems to work OK in Lion, but whether I put the generated keylayout in a bundle or single file, or save it "/Library/Keyboard Layouts" or "~/Library/Keyboard Layouts" doesn't seem to matter.
Help?
EDIT:
@Sergio, I cannot choose the layout in Input Sources. One keylayout file I tried:http://semeai.org/~sjl/us-scands.keylayout
[EDIT: Removed unrelated stuff]
UPDATE 2011/08/15:
@Tom:
Copied your keylayout (it naturally ended up in my Junk folder):
midgard (01:55) >ls -l ~/Library/Keyboard\ Layouts/MongolianQWERTY.keylayout-rw-r--r--@ 1 sjl staff 44536 Mar 13 2008 /Users/sjl/Library/Keyboard Layouts/MongolianQWERTY.keylayout
Logged out, logged in, isn't showing in Input sources (I'm looking very closely between "Maori" and "Myanmar - QWERTY").
I've also uninstalled bunch of software and plugins giving suspicious messages to system.log, but hasn't helped.
UPDATE 2011/08/16:
I created a test account, and lo, the layout works perfectly for it. Also the bug in preferences doesn't show for that account. When trying this on my own account, there are no errors in Console logs with the suggested keywords (I can't seem to locate console.log file, though).
UPDATE 2011/08/16 later:
Nuking Library/Caches (and relogging) didn't help.
UPDATE 2011/08/17:
I did
% find Library -name "*.plist" -exec mv {} {}.renamed \;
and restarted, but it didn't help. I restored the situation with
% for file in `find Library -name "*.plist.renamed"`; \ do mv "$file" "${file//.renamed/}"; done
addendum: I also went through all the .plist files with plutil -s as described inhttp://www.askdavetaylor.com/can_i_check_my_plist_files_in_mac_os_x_for_problems .html. There was some brokennes, but in very unrelated applications.Tom,
I think I love you.
That absolutely did it! Thanks so much!
If you'll answer with the same link in the stackexchange site, I'll mark the answer as correct, so you'll get the rep there.
Thanks,
Sami -
Wish I would have known Quicken 2007 would not work under Lion OS. I had no reason to believe it wouldn't. Any ideas for me?
I switched to Essentials while using Snow Leopard in anticipation. Data conversion was pretty good. Nothing critical was lost, but I did have to reassign some budget catergories for past transactions. It was a good opportunity for some cleaning up that I should have done anyway. They have a 60-day return policy on the Quicken web site which was key to my purchase decision.
I am not affiliated with Quicken in any way other than as a customer. I'd have preferred it if they had updated 2007 but they didn't! -
T mobile broadband stick not working after lion instal
T mobile broadband USB stick not working after lion install
No s#!t batman.The point is a mac laptop is ment to be mobile and for it to be mobile you need a mobile broadband stick so when a new op system lion is released don't you think it would be one of the first items to be checked for compatability.with snow leopard the same problem took months before I could use a broadband stick,there is no lion connection manager software available right now until someone decides to wright it, so does anyone have a usefull fix i can use ?
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My cannon printer worked with snow leopard but does not work with Lion
My Mf 4350d printer does not work with lion Mac OS X Lion 10.7.2., it worked with Snow leopard no problem. I am a novice with apple so can you tell me how to do any changes carefully.
Have you downloaded and installed the latest Canon printer drivers?
http://support.apple.com/kb/DL899 -
Linotype Decoration Pi will not work with InDesign CS6
Linotype Decoration Pi Font will not work with InDesign CS6. If I buy a new version from the Sdobr store, will it work?
Has the font ever worked in CS6? If not, did it work in a previous version? Did it ever work in any version of ID using your current OS version? I ask the last question because I helped someone on another forum today that had a font that did not survive migration on their Mac. In their case, the font was selectable but the application would crash exporting to PDF or printing.
I'm using a PC. It works here.
It is listed along with the fonts that start with D here.
Mike -
When is Apple going to fix the problem with external hard drive not working on Lion?
As for everyone else external hard drive does not work with Lion.
When will Apple fix this problem. Do they just ignore the customer : (Copy off all your data off the NTFS formatted drive to another drive
Open Disk Utility in the Applications>Utilities folder
Select your external NTFS drive on the far left, should have the drive makers name, a ID perhaps plus the word "media"
Click the Partition Tab, click the big box and click 1 Partition
If you want a Mac only drive > Option: GUID >format OS X Extended (Journaled)
If you want a Mac/PC drive (for over 4GB sized files) > Option: MBR > format exFAT
If you want a Mac/PC drive (for the most compatibility with other devices, Win XP, but only under 4GB sized files) > Option: MBR > format MSDOS (FAT or FAT32)
Give it a name and click Apply.
You can also search Microsoft for a free exFAT download if you have Win XP.
https://discussions.apple.com/message/16276201#16276201 -
Safari is not working in lion. I get the message not responding. Please help.
Safari is not working in Lion. I get the spinning ball. Please help.
We do not provide support for bugzilla here. Please visit http://www.bugzilla.org/ to find out how to get help.
-
External Hard Drive does not work with Lion
Hi
My External Hard Drive does not work with Lion this message appears:
NTFS-3G could not mount /dev/disk1s1
at /Volumes/My Passport because the following problem occurred:
/Library/Filesystems/fusefs.fs/Support/fusefs.kext failed to load - (libkern/kext) link error; check the system/kernel logs for errors or try kextutil(8).
the MacFUSE file system is not available (71)
can anyone help?Hi,
See this Discussion:
https://discussions.apple.com/thread/3191198?start=0&tstart=0
Cheers, -
Adobe Photoshop CS5 is not working with Lion.
Adobe Photoshop CS5 is not working with Lion. It is totally non responsive to a point where i cannot work. all other CS5 programs seem to be running well so far. any advice? if no, then how do i revert back to Snow leopard?
I had real problems with all Adobe apps - it said I needed to install a version of Jave Runtime, but kept saying that I wasn't connected to the internet to complete the action. This was not the case - I was connected to the internet.
I followed this link : http://support.apple.com/kb/DL1421 to install a version of Java and all Adobe apps fire up now. Haven't done much testing within the apps, but at least I'm further ahead than I was.
So thanks to the message boards for helping me out.
Reg
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