Updater wiped me out-how do I get an OS back on?

I tried to update my 8350i Nextel, instead it gave me an error message and the phone reads Reload Software 507.  Based on other posts, that means it has no OS.  How do I get an OS back on it so I can use it again?

Hi and Welcome to the Forums!
Here is a KB that discusses that error.  Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • AT&T just "helped"me and wiped my phone. how do I get my apps back?

    Really two questions here: what happened to my phone, and how do I get my apps back.'
    1. yesterday, my phone started showing the "connect to itunes" and emergency call only screen. I saw some advice in the forums about connecting it to a computer, but had never done so, so didn't think it applied to me. What caused this to happen??
    2. I called AT&T, who had me download itunes on my work computer (can't get up the stairs to home computer after knee surgery, specifically asked if this would damage anything on my phone and was told no. after downloading latest itunes and connecting to this computer, all my apps, photos, contacts, everything is gone. Is there anything I can do to get that stuff back? Kids' 8th bday phontos on there...
    TIa,
    CDMOM

    1. yesterday, my phone started showing the "connect to itunes" and emergency call only screen. I saw some advice in the forums about connecting it to a computer, but had never done so, so didn't think it applied to me. What caused this to happen??
    Not sure what happened but whatever happened was a major problem if the only option was connecting your iPhone to iTunes which requires restoring your iPhone with iTunes.
    2. I called AT&T, who had me download itunes on my work computer (can't get up the stairs to home computer after knee surgery, specifically asked if this would damage anything on my phone and was told no. after downloading latest itunes and connecting to this computer, all my apps, photos, contacts, everything is gone. Is there anything I can do to get that stuff back? Kids' 8th bday phontos on there...
    AT&T handles problems with their network, which the problem with your iPhone had nothing to do with. It would have been better to call AppleCare for this instead.
    In regards to iTunes content, an iPhone can be synced or manually managed with an iTunes library on a single computer only, and photos can be transferred to an iPhone from a single computer only.
    When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first with a warning message provided indicating this will occur - the first warning message provided is your iPhone has been synced with an iTunes library on a different computer.
    An exception to the warning message provided would be if restoring an iPhone with iTunes is required, which apparently was the case in your situation. Restoring an iPhone with iTunes completely erases the iPhone first followed by the firmware being re-installed. If this is done with the computer you normally sync your iPhone with, you have the option to restore your iPhone from your iPhone's backup which must be followed by a sync to re-transfer your selected iTunes content and any photos from your computer to your iPhone. None of this data is available with the computer used to restore your iPhone.

  • My macbook air has randomly wiped itself clean how do i get my files back?

    i have been on vacation when i got back home i opened my mac and it had been completely wiped clean any suggestions on how to get my files back?

    Then you have a problem...
    Did anyone else have access to it while you were gone? Exactly what state was it in when you fired it up? They can't just spontaneously wipe themselves.

  • When i transferred service to another phone my account wireless and data wre zeroed out how do i get my service back i am paid in full until 08-02-14

    how do I get my paid in full service back

        mikekat123,
    Hmm that's a great question, let's get to the bottom of this for you. Did you just transfer service to another person or device? Was your phone number changed? Is this for a post paid account or prepaid? Please share additional details to get to the bottom of this for you.
    KarenC_VZW
    Follow us on Twitter @VZWSupport

  • Software update killed my ipad. how can i get old version back?

    Software update7.1.2 killed my ipad - can i get old version back?

    You can't downgrade the iOS.
    Did you get an error message or something displayed on the screen?
    You need to provide more info than "killed" if you want an answer.
     Cheers, Tom

  • I have an Ipod touch 2nd generation and i just updated it and i lost all my songs and apps. Now i have the 4.2 version but i can even any apps and it wont let me update it again. How can I get my songs back and update my ipod again?

    Can anyone awnser this?

    - You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    However, you only can download the current version of app.
    - For apps your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.

  • HT1386 I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone.  On the computer, a circle is next to the song and the title faded out.  What the heck is that all about and how do I get my songs back onto my

    I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone.  On the computer, a circle is next to the song and the title faded out.  What the heck is that all about and how do I get my songs back onto my phone playlist?  Never happened before.  My software is up to date?

    http://support.apple.com/kb/HT2519

  • 2 iphones 1 computer. updated my wifes phone to ios 5 her phone got wiped of all apps and all my contacts are on her phone. we had been using the same apple id but different user accounts on our laptop. How do i get her phone back to normal?

    2 iphone 4, 1 computer. i upgraded to ios 5 and just updated my wifes phone as well. her phone got wiped of all apps and all my contacts were put on her phone. we had been using the same apple id but different user acct on our laptop. How do i get her phone back to normal??

    Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

  • All my contacts are wiped out, how do I get them back??

    All my contacts are wiped out, how do I get them back? I tried to reboot my phone by turning it completely off and on again and that didn't help. I tried syncing to the compluter on itunes and that didn't help, and I tried calling AT&T and that didn't help. They said to make an appt. with Apple and hopefully they could help. They also said that 3 other people came in their store with the same issue this week. If someone out there knows how I could get contacts back on my phone please let me know. Thanks.

    There are no contacts on or in iTunes. iTunes does not store contacts. iTunes can serve as the sync conduit to sync contacts between your iPhone and a supported address book app on your computer. This is selected under the Info tab for your iPhone sync preferences with iTunes.
    Certainly you don't depend on an iPhone or any cell phone alone for such important data which can be lost or stolen, damaged beyond repair, or there can be a hardware or software problem preventing access to the contacts.
    Windoze or Mac?
    Your contacts are not available anywhere on your computer?

  • HT4528 I downloaded the ios7 and it wiped out some of my notes, I thought iCloud stores this information but I can't find it. How do I get this information back?

    I downloaded ios 7 and it wiped out some of my notes. I thought the iCloud backed up all my information, but I can't find it. How do I get this information back?

    YOu restore your phone from your icloud backup.
    http://support.apple.com/kb/HT1766

  • Today I updated the OX Maverisk. It turns out that the three finger gesture in the finder( go back and forward) is disabled. How can I get this function back? I love it so much!!!

    Today I updated the OX Maverisk. It turns out that the three finger gesture in the finder( go back and forward) is disabled. How can I get this function back? I love it so much!

    Try System Preferences/Trackpad/More Gestures.

  • How can I get my "contacts" back on my iPod classic.  ITunes wiped out all my contacts and there is even no place for contacts any more on my macBook.

    How can I get my "contacts" back on my iPod classic.  iTunes wiped out all my contacts from my iPod classic and now I no longer even show a place for contacts on my computer when I plug in my iPod.

    You don't download iTunes by connecting your phone to iTunes and yes of course, by syncing your phone with your husbands computer, of course you will have lost all your stuff and you will have his.
    When you connect to iTunes, you sync.
    To get back all your things, then you need to sync your phone to the computer that you used originally to set your phone up - if this is your computer, then connect your phone to that and sync it with iTunes on that and you will get your stuff back, but when you connect to iTunes you sync and don't download.
    Ringtones should download automatically to your phone and if not, if you are getting them on your computer, then download them to your computer with your iTunes on and double click to get the MP3 file to open in iTunes and then sync your phone to your computer and you will get the ringtone on your phone.

  • During an update my iphone wiped all the music I had bought on itunes on my phone and i hadnt backed it up, how do i get those songs back?! help!!!

    help! during an update it somehow went terribly wrong and restored my phone back to factory settings! I didnt lose my photos or contacts but have lost all the songs i bought via my itunes app! I admit I havent backed up recently, but how do i get those songs back?!

    Contact iTunes support, plead your case, and request they add the lost music to your download queue. Be nice, as they are under no obligation to do so:
    http://www.apple.com/support/itunes/contact.html

  • If someone has wiped my ipad and changed passwords on icloud how do i get my data back

    if someone has wiped my ipad and changed passwords on icloud how do i get my data back? please could someone help me out thanks

    How did they wipe it?  By using Find My iPad and performing a wipe?  If so, that means they have your icloud ID and password, not a good thing.
    You could try connecting it to iTunes and performing a restore from iCloud.  But if they changed password, then you are out of the loop.  How did they get your password in order to change it?

  • How do I get my contacts back on my phone I update it now they are missing

    How do I get my contacts back on my phone I update it now they are missing

    I just lost all contacts. I tried the backups but as soon as restore was completed, it would lose notes again. I disconnected after recover but still no notes.
    Out of desperation, as I have all my passwords etc on it (yes, I know) but I trusted the iTunes backup system. I looked on the net and found a recovery company called Wondershare, Dr Phone. I tested it and there it all was, but it has now cost me $69 to purchase key number to download my info.
    All contacts info and everything else is available. It saves it in a file which you open.
    Now I have to type it all in again. I will keep manual backups now as well as using Dropbox from now on. Nightmare. I hope this helps you all.
    <Link Edited By Host>

Maybe you are looking for

  • Hangs, slow shutdowns and restart, spinning ball opening and closing apps

    I am experiencing random hang ups and slow wake up and shutdowns. I will be typing something and nothing appears then all of a sudden the text will appear. The cursor will periodically hang up, applications take along time to open and close and I see

  • EJB3 MessageDriven not de-queueing the message

    Hi, I've got a problem setting up a MessageDriven Bean (EJB3) on default JMS Queue in OC4J (10130). If I open up the enterprise manager, I can see that the bean has been deployed, I can see the Queue contains messages, but it seems like the messages

  • JApplet in browser doesn't refresh

    Hi - I'm putting together an applet which currently contains only a few JButtons in a container. When the browser is minumized and then maximized, the buttons do not redisplay. Functionally, they're still there (they respond if I click in the right p

  • Itunes dosen't recognize my ipod

    itunes dosen't recognize my ipod

  • IPhone 3GS - Error 13 after update

    I went into iTunes to update my phone and after the waiting for the update it says it has to reboot. So i did it and get error 13. I'm also trying to unlock it like i did last time so i could use it overseas but it doesnt seem to work either. some he