Updates and downloading

i have tried to download and update my photoshop creative cloud but to no avail im trying to get bridge but i push download and nothing happens, diane johnson

Try using a different breowser. Some browsers do not work consistently with the Adobe site.

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I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!

You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com

When ever I try to sync my iPad2 to itunes i can never completely "update and download" because after the entire process it says "Error: unable to complete update /download, network timed out"! Why? I have wi-fi in my house

I can't complete my iPad2 update and download, ever. It says my network timed out and I don't know why.

Temporarily turn off any firewall or anti-virus software you have on your PC while downloading.

I ipod touch is not showing up on my computer when I plug in to update and download audiobooks.

I ipod touch is not showing up on my computer when I plug in to update and download audiobooks.

Hey khdewey,
Thanks for the question. I understand you are experiencing issues with your iPod touch being recognized in iTunes on your Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
1. Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
2. Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
3. Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
4. Disconnect other USB devices and connect your device directly to a USB port on your Mac.
5. Restart your Mac.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens and you're using Mac OS X v10.6 Snow Leopard, please follow these steps.
Thanks,
Matt M.

I have a hp C410 all-in-one series printer. When I updated to 10.8.1 it was no longer supported. HP told me to go to the Apple system updates and download an installation program. I can't find that program in my Apple updates file.

I have a hp C410 all-in-one series printer. When I updated to 10.8.1 it was no longer supported. HP told me to go to the Apple system updates and download an installation program update. I can't find that program in my Apple updates file. Please help.

From the HP Support site, this may help:)
"Re: Problem with latest HP software update for Mountain Lion and HP Photosmart Premier C410.
Options
08-10-2012 10:54 AM
Download and install this: http://support.apple.com/kb/DL907
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and wait until the "Add" button becomes available. Click it."
Hope this helps

Why does my iPod touch take a lot of time to update and download apps? I got the one of the fastest wifi

Why does my iPod touch take a lot of time to update and download apps? I got the one of the fastest wifi

Try this:
Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.

Why won't my iMac print consistantly to my compatible HP 6500A? I've checked for updates and downloaded the lasted software...still can't print. All my other Mac devices find the printer but the iMac is hit and miss. I'm operating the Mac OS X Lion 10.7.

Why won't my iMac print consistantly to my compatible HP 6500A? I've checked for updates and downloaded the lasted software...still can't print. All my other Mac devices find the printer but the iMac is hit and miss. I'm operating the Mac OS X Lion 10.7.

When you say hit and miss do you mean sometimes you print a whole document with no problems, or do you mean each document has problems? This is from HP's website for your printer:
Your sig says 10.6.7 but your message says 10.7. So if it's really Lion, this printer isn't officially supported. Elsewhere on HP's site it says updated drivers will be available on your Mac via Software Update. Have you run that recently?

HT3702 My bestfriend signed in to my iTunes and her account owes money and i tried o log back into mine on setting and her account still seems to appear when I'm trying to update and download an app please help. We have tried everything.

My bestfriend signed in my phone as her iTunes which she owes money to i tried logging back into mine and it won't let i tried setting and iTunes logout logged in as me and it say it but when i go to update and download a app its still showing up her username and stuff so i can't do anything .

What id shows at the bottom of the Featured tab in the App Store app ? You could try tapping on the id there and logging out of it and then log back in with your account - if your friend downloaded any apps then those apps will be tied to her account, so only her account will be able to download updates to her apps.

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I know how to do the updates. What I dont know is what size each update that I have completed was. I am having a data usage disagreement with my Telco and want to prove to them that this computer did not download the amount of data they are claiming it did.

Can't update and download get stopped error = .3259?

I hace tried several times to update and download from pc to ipad and get "network timed out - check network connections, etc.
I turned off firewall in Mcafee and windows firewall but did not help. what else can i check?

YIPPEE...I figured this out and all is fine now. I found one other anti-spam notice to turn off and then it downloaded fine. My confidence is restored. Cancel this question.

I don't know why whenever i choose " check for updates " and download itunes 11.1 , it never shows any downloads , and i need itunes 11.1 so i can restore my iphone again .. help please

I don't know why whenever i choose " check for updates " and download itunes 11.1 on my desktop , it never shows any downloads .. even when i tried downloading it from the website, and i need itunes 11.1 so i can restore my iphone again .. help please

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

How do i own the software to enable me to update and download all free updates?

How do I get to own the software to enable me to update and download all my free updates.
I am having a problem when I go to update my Apps. May be i have changed the password. but now I can not update my apps i itunes.
It gives me the message " You can not update this software since you have not owned the major version of this software." I do not know what to do. Can someone help me?
Thank you
jackchild

i'm here because i have a question about software update, but your question intrigues me. from what i understand, you're talking about two different things. i'm on the same version of osx and i have an application that is called App Store. I have placed it in my dock. do you have this? I believe it is part of the os. when you open the app there are columns on the top, just like the ios app store, the one on the far right being updates. when you click on this it offers you the option to update all of your "purchased" apps for Mac, with "purchased" including free apps. Unfortunately, unlike the ios app store, you still need to sign into itunes/icloud to get the updates. i'm sure they will change this in a future update because it's simply silly.i believe that your Apple ID and password are the same between itunes and the icloud, since they synch with each other -- they are for me, so the different IDs and passwords referenced above refer to this community forum vs itunes/icloud.
i hope this helps. good luck...

I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Alguine can help solve the problem. thanks

I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Can anyone help me solve the problem. thanks

Its trying to tell you to connect it by usb to a computer to reflash a failed firmware flash
You should comply

Please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer. For example one message box i got says: Your Apple ID has been disabled. But the itunes guy says, he cant help me. Who can?

please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?

Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD.

Cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

cannot update and download ios 5 to iphone 4 or ipad...everytime i try i get half way through a 2 hour download for it to say "network connection timed out" what do i do to download

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
          ▪          port 80
          ▪          port 443
          ▪          phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com, ax.init.itunes.apple.com, ax.phobos.apple.com.edgesuite.net
iTunes uses well known ports and these ports may need to be opened for iTunes: 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
          ▪          evintl-ocsp.verisign.com
          ▪          evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

How to update and download new applications

hi there,
How to update and download application? It ask to accept terms and condition but not showing any "accept" button.

Hello sachin1620,
Thank you for providing the details of the issue you are experiencing with accepting Terms & Conditions on your iPhone.
First, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you can access your home screen, I also recommend verifying that cookies are not blocked and private browsing is turned off in Settings>Safari:
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Thank you for using Apple Support Communities.
Best,
Sheila M.

Updates and downloading

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