Updates and plugins

Hi I am currently using cs3 and someone send me a file that I was working on and they made some minor changes. They were also using cs3, but when I tried to open the file, I could not open. I recieved an error that said that I did not have the plugins. Thanks in advance.
Thanks,
Erica Taylor

If they were using CS3 and had plugins that you don't have you should still be able to open the file, you'd just have to click past a warning message that looked something like this:
Clicking on OK would still open the file. If you get a whole long list of plugins they have used a later version to modify the file. If they've used CS5 you'll need CS4 to bridge the gap, if they've used CS4 they could export a CS3 interchange document to let you open it. Either way look out for problems and don't rely on that type of workflow long term.

Similar Messages

Firefox 3.6.13 Update will not update and install plugins or extensions. It will prompt for a restart every time, instally nothing. Is there a fix?

Plugins such as Adobe Acrobat and Microsoft Silverlight will show as needing an update on Plugin Check (http://www.mozilla.com/en-US/plugincheck/) but every time it downloads, installs, and restarts Firefox, the program is not updated.
This error also occurs when updating Addons. They'll be listed as updated awaiting a Firefox restart, but every Firefox restart does not fix the problem. If I go to uninstall an Addon, it'll say it's ready to uninstall pending restart, but after a restart it is still installed.

I had the same problem, until I did some research. I uninstalled firefox 3.6.13, and reinstalled firefox 3.6.12. When I did some research, I found that the quicktime plugin had been blocklisted. I disabled the quicktime plugin, updated to firefox 3.6.13, and the problem was gone. My add-on window doesn't freeze up anymore either.

[Serious BUG] Youtube crashes to death; fresh Windows 7 install; firefox and plugins updated; plugin-container.exe disabled; noway

This happens to me and to two friends of mine. So it's hardly a coincidence.
I have done a fresh Windows 7 install (for other reasons) so I thought this problem (which I had since about version 8.0) would disappear. I was wrong.
Firefox and plugins are updated:
Firefox 13.0
Shockwave Flash 11.3 r300
GPU video drivers are also updated.
I came across the "plugin-container.exe solution" but it didn't solve the problem.
How to reproduce the bug.
Visit Youtube and click on some video. Minimize Firefox. Wait some seconds. Next time you restore the window Firefox crashes, you have to kill plugin-container.exe from the task manager OR you have to restart the entire browser in case you've disabled the plugin container.
The same bug should occur when having various tabs open and one of them is Youtube with a video playing. But also when Firefox has no focus and you have other windows on top of it (and a Flash video running or even paused).
Since this does happen:
-with a fresh install;
-with everything updated;
-even disabling the plugin controller;
it seems very very strange to me that this problem is STILL present since version 8.0 (or even before) and that there is so few reports of this bug around the internet.
I'm not complaining here, I'm just showing my perplexity about almost noone having this bug which is ruining my (and my friends') Firefox experience since the past years.
My purpose here is:
* to let you know about this problem;
* to know if other are experiencing it;
* hopefully to keep giving support to this thread and answer to your questions about this bug so to help this thing being fixed;

For problems that occurred with Flash 11.2 and earlier, you might want to consider disabling graphics hardware acceleration in both Flash and Firefox.
'''Flash'''
Right-click any video in Flash Player and choose Settings.
Clear the checkbox for "Enable hardware acceleration"
'''Firefox'''
Save all work (e.g., mail you are composing, online documents you're editing, etc.).
orange Firefox button ''or'' classic Tools menu > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
Restart Firefox.

Firefox 8 and 9beta. Back and Forward buttons greyed out. Right click menu also has forward and back greyed out. Updated all plugins, then disabled all plugins and extensions and started in safe mode. No change.

My forward and back buttons are greyed out after update to Firefox 8. Tried to move to 9 beta, but same behavior. Back and Forward also greyed out in right click menu.
Attempted to fix by updating all plugins and extensions, then disabled all plugins and extensions, and then tried to start in safe mode. Nothing worked.

You could have backed up your profile folder. If you did, [[Recovering important data from an old profile]] can help :)

I just installed the latest Security update and now I can't open iPhoto. I keep getting a message that it quit unexpectedly because of a problem with the scene kit plugin. I have no access to my photos.

I just installed the latest security update and now I cannot access iPhoto. I keep getting a message that it quit unexpectedly due to some conflict with the Scene Kit plugin.
I'm using a Macbook Pro Mavericks Version 10.9.5

Probably the reboot used to log into the Guest account and then your account again fixed the problem. If often will.

How do I shut off the plug in. I using mac OS10.4.11 and I keep getting a bar to update my plugin. The plugin will not work with os10.4.11. Everytime I go to a

every time I go to a new site a bar is lowered and ask to update my plugin. I am using mac 10.4.11 G4 The new plugin will not work. How do I shut off the plugin update so I don't get this anoying bar ever time I go to a new web page. If there is no way to shut it off, I'll trash Firefox and go back to Safari. This just started and I'm tired of it.

to turn off the messages about outdated plugins, enter "about:config" into the address bar of the browser, confirm the info dialog, then search for the preference named "plugins.hide_infobar_for_outdated_plugin" & double-click it in order to toggle it to "true".
please also note that firefox 3.6.28 was the last build that ran on a powerpc, however if you want to use an up-to-date browser based on firefox you can switch to "tenfourfox" - the downside is it doesn't support plugins at all
[[Firefox no longer works with Mac OS X 10.4 or PowerPC processors]]

WinXP SP3 FF24 (a) FF stopped putting pdf in tabs yesterday (b) updated adobe plugin to v11 today and FF will not load pdf's AT ALL.

In part (a) of my question I did not change anything at all, but suddenly lost the ability to have tabbed pdf files and could not get it back. So today I saw that the reader plugin was out of date.
Adobe reader XI (updated today from X) works by itself, but the plugin, which FF told me to update, and now says "up-to-date" does not work at all, and I will be forced to use IE, which I hate, to do my job.
Yes I rebooted the machine when told by Adobe installation.
FDS

Actually I wanted to use the built-in viewer, but I could not get it to work, because I was confused--there is one item that states "Adobe Acrobat 7.0 document" (setting this didn't do anything) and another which is the correct "Portable Document Format..."
which I have now set correctly so it works for my coursework on Blackboard. For some weird reason many sites which I usually download pdf's from seem to be "not found" 404 err, etc, and I can't test things.

Just updated to 8 & now I can't open any web pages & firefox is still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

Just updated to 8 & now I can not open any web pages as well as firefox will not close out, it still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

ActiveX and PlugIn Flashplayer both installed - only ActiveX updates automatically

I'm responsible for a bunch of Windows computers including some at a non-profit where we have both IE and Firefox (as well as Chrome) installed. Consequentially we have both the ActiveX and PlugIn versions of Flashplayer installed. It seems that the Flashplayer automatic updates only update the ActiveX version and not the PlugIn version. This has been going on for a long time including on Windows 7. Is there any fix for this? Or at the very least is there a way to switch the order so that the PlugIn Flashplayer gets updated rather than the ActiveX version?
Edit: To be clear, most of the computers are probably set to "Notify Me To Install New Updates" but only the new ActiveX version gets installed. Even if the computer is set to allow Adobe to install updates only the new ActiveX version gets installed.

Hi paradoox,
For the Background Updates ('Allow Adobe to install Updates (recommended)' option), both players are updated, however, the Activex version is updated first and then about an hour later the Plugin is updated.
For the Notification Updates ('Notify me to install updates' option), Flash Player checks for an update when Flash content is played. If an update is available, it creates a registry entry that then launches the Update Notification window when the system is rebooted or the user logs off/on. In this scenario, whichever version of Flash Player (Activex or Plugin) was in use during the check is the one that creates the registry entry and is the one that is updated. I know this isn't ideal, however, this is legacy functionality and has been this way for a very long time. Unless you've modified the update check interval, the default is 7 days.
Since you indicate the Plugin is not being updated via Background Updates, I'd like to look at the FlashInstall.log file on an impacted machine. Unfortunately, Background Updates don't write to the log file unless verbose logging is enabled (which you most likely don't have configured), but I may still be able to glean some information from the current log file on the system. Please provide the log file from an impacted machine using the instructions here, How to share a document.
To enable Background Update verbose logging, add the following to the mms.cfg file: SilentAutoUpdateVerboseLogging=1. Background Updates checks for an update once per day, so if you enable this today, it should contain related information within a day or so, depending on when the Background Update task is actually configured to execute on impacted machines.
Maria

Adobe Reader Updates and Flash Plugin for Reader.

I was surprised to find out that Adobe Reader Updates and also Flash Plugin for Adobe Reader cannot be installed on Windows 7 without Admin Rights!!!!!
I remember on Windows XP this was not an issue. I am sure I have checked the possibility of installing Adobe Flash Plugin for Adobe Reader on Windows XP without Admin Rights and it worked...
Now, we have some major issue...
I have prepared Adobe PDF Portfolio for some new policy for Housing Loan, and deployed it to be open from a Web Browser. As per my testing, it worked very nice, and the Business User loved it. On Windows XP, if flash plugin for Reader is not installed, the user will be guided to install it, and it works very nicely.
Just before sending the announcement to all users, we realized that on Windows 7, if flash plugin for Reader is not installed, then when the user clicks on the link to open the PDF Portfolio, then nothing happens. The browser window will open, and it will hang.
Then we found out that on Windows 7 we have to install the Reader Flash Plugin manually, and also, the user must have Admin Rights ...
Now, a decision has been made to cancel the work done using PDF Portfolio, and develop a simple page with links to the required documents...
Any solution for this?
How we can install the required plugin without the need for Admin Right?
Why on Windows 7, the user does not get prompts to guide him to install Adobe Reader Flash Plugin?
Tarek.

I think I can see the reason for this. The Flash Player is separated from Adobe Reader; the system component is now used. (It appears that the "browser plug-in" and "Flash plug-in for Adobe Reader" are indeed the same thing, loaded from the same system location).
Adobe are following recommended practice. It is right and proper that software is installed by the administrator. This then means that the non-administrator end user is protected from malware which attempts to change that software for bad reasons.
Nobody wants to walk round installing 1000 copies of software. Personally, I'd draw the line around 5 copies. Above that, software designed for bulk use is deployed centrally using enterprise deployment tools.
There are even more powerful reasons to do this today, as security updates should be installed almost immediately, and end users won't bother. Generally, the tools are standard, but the vendor adds support for deploying software in these standard frameworks.
Flash: http://www.adobe.com/devnet/flashplayer/enterprise_deployment.html
Acrobat & Reader (forum & links to docs): http://forums.adobe.com/community/acrobat/acrobat_enterprise_install

I lost my ability to view PDFs with update and Lion install. Says "plugin missing", please help?!?!

I lost my ability to view PDFs with update and Lion install. Says "plugin missing", please help?!?!
I am trying to finish up a paper for my masters and now I am stuck because the library website won't work without PDF

Adobe has a knowledgebase article on this.
http://kb2.adobe.com/cps/905/cpsid_90508.html
Acrobat family
Adobe Reader plug-in and Acrobat plug-in are not compatible with the Safari 5.1 browser, which will ship with Mac OS X 10.7 and for 10.6 in July 2011. Adobe Reader and Acrobat will continue to work as standalone applications on Mac OS X 10.7 and 10.6, and will render PDF documents outside of the browser. In addition, Safari 5.1 renders PDF documents natively. However, the Adobe Reader and Acrobat plug-ins will not function as expected in LiveCycle and Acrobat workflows that require either plug-in to render PDF documents in Safari 5.1.
Recommendation to Customers/Users:
For Acrobat customers who utilize functionality like forms, digital signatures, portfolios, guides, 3D, extended PDFs and rights management, and who require the Acrobat plug-in to render PDF documents in the Safari browser, Adobe recommends that you continue to use Safari 5.0.x and Mac OS X 10.6. We will provide updates as we continue to investigate this issue.

Has anyone with XP, svc pk 3 downloaded new Java plugin update and if so, is FF working okay afterwards?

Anybody else wondering about this? Has anyone else with XP w/32 bit, downloaded the new Java update in plugins and are you running okay?
I want to update my Java plugin, but am waiting to see if others with XP, 32 bit have updated and how it works for them.
Thanks!

Zukki, just go to your tools, addons and addon manager. It will bring you to your plugin page, and on the left top, in very small print, it has a link to check if your plugins are updated.
Oh, I left this open so that Zukki can see how to check to see if his update worked, Andy. I'll click that you solved it, once he gets a chance to see where to find the plugin update status.
Thanks for the link, Andy...the only reason I crashed is that I have very limited RAM. I need to look into buying more and am going to next week. Another topic for discussion! :)

How to block all authomatic updates of firefox itself and plugins and also requests to update??

I would like to have a stable browser with the extensions I selected. I like Firefox for being highly customizable and for a huge choice of extensions written by volunteers not working for Mozilla.
Since none of support seems to be able to understand the problem (or is instructed not to understand), I feel that I need precede my request by an explanation, which is inevitably fairly long. I need to explain why the standard suggestions by support are not acceptable.
Unfortunately, every new version of Mozilla made the visual customization of the GUI (i.e. a complete theme; probably, they were called skins before) used by me not working. The versions 18 and higher are compatible with only one (complete) theme suitable for me. For me, you reduced the choice to just two options: the default GUI, which I personally cannot stand at all, and one more. And the second one may disappear at any time. I was under impression that the people at Mozilla do understand that different people may have different tastes (and that this is good), in contrast with the people at Google who are, apparently, do not. It turned out that I was wrong.
Still, it was possible to check the option "do not install upgrades" and keep the version you liked. Then Mozilla changed this and the updates started to be installed without consent of the user. This is something far beyond my comprehension. The option "do not install" turned into an outright deception. I doubt that this is legal even if this is hidden in the small print somewhere.
The Mozilla support was not helpful at all with this type of problems and took a cavalier approach to all who asked: “We know better what you need”. Fortunately, somebody posted a solution, or, rather, a hack allowing to get rid of automatic upgrades. Note that this hack is for moderately advanced users only, and, being a hack, it may not work with future versions.
More or less simultaneously the problem with plug-ins appeared. The first major sign was the impossibility to watch the YouTube videos. The other plug-ins followed. Now I am unable to open without a hassle a PDF document downloaded even from a government site, not to say about reputable libraries (and the files were created by libraries themselves by scanning, or by Google), or files created by my friends whom I definitely trust much more than Mozilla.
Again, Mozilla support is of no help at all. Moreover, they post derogatory remarks about users complaining about these issues and trying to intimidate them. The support may go as far as to suggest upgrading Firefox to version 23 as a solution to the problem of keeping version 3 without constant hassles. This is an insult. Moreover, when I posted a couple of remarks in the thread https://support.mozilla.org/en-US/questions/971139#answer-498622, the thread was almost immediately closed by Tylerdowner, top 10 contributor, administrator, moderator. This is a serious abuse, but the buttons to report this disappeared. How he got his titles? This guy is guilty of abuse and should be banned from all forums.
Dear Tylerdowner, the-edmeister and others. Please, try to understand a couple of basic ideas.
First, my computer is my computer, and you have absolutely no right to change it without my consent. I will take of its security myself. The owners of other computers will take care of their security themselves. There are a lot of tools dealing with security; and I don’t know anybody without at least one. This is the first basic principle.
The second idea has nothing to do with my privacy and Mozilla’s invasion of my privacy. It is not hard to realize that Mozilla is not the only software I am using, and even not the only browser. You do not control the rest. No matter what you do, the computer may be infected in other ways. If your browser is not allowing me to watch a video, I copy-paste the URL in another one and watch it there, and this is not the only other way to watch it. Even if your concerns about the security are sincere (I don’t believe that they are; they are too mechanical and repetitive), blocking something in Mozilla is futile. The result of your behavior will be the abandonment of Mozilla by more and more users, the process already going on.
Finally, here are my requests.
1. I and other users need a simple extension for Firefox written by Mozilla (not by
volunteers) and allowing to disable all updates in one-two clicks and disable all monitoring of plug-ins and anything else which may be present in the user’s computer. Of course, there should be an option to reenable these features. It should be a couple of buttons in the Options window, or in a separate pop-up window and have simple GUI. Of course, it should work as described, which is not the case for the Options window now. No hacks, no changes in about:config, no renaming or moving of files, etc. I appreciate everybody who made such suggestions. One of them allowed me to get rid of updates without my consent. It remains to see if the suggestion in the mentioned thread can solve my problem with plug-ins; as of now, it works for me only partially. But such thing should be done by Mozilla.
2. It would be great if the software engineers at Mozilla will learn (relearn?) the concept of the backward compatibility. More specifically, the Mozilla should prepare every new release or update in such a way that all (I mean this literally, all) extensions and themes posted on the Mozilla site will be still working after the update. The volunteers don’t have time to keep up with the constant updates, and many authors of very good extensions already stopped to support them.
3. Do not release a new version if you are not sure that it is bugs-free. Then there will be no need in updates between the versions (by a version I mean Firefox numbered by an integer without dots). Perhaps, this is incompatible with the current release schedule. The abandoning of this crazy schedule is the easiest thing to do; only a desire to do this is needed.

Dear feer56,
First, I have to repeat: every new Firefox version was not compatible with many old themes. I do realize that I am, probably, especially unlucky – my favorite theme was always disabled. Still, it is not an accident that Mozilla tried to eliminate the complete themes completely and replace them by some pictures: the list of themes turned into a cemetery of not compatible themes. I just checked: out of 496 complete themes no more than 40 are compatible with Firefox 22. I don’t have any newer version.
Please, do not attribute to me the idea of including all the themes into the basic browser download. I did not suggest anything like this. I suggested caring about the backward compatibility.
Of course, I followed your steps 1-5 quite a while ago. But in Summer of 2012 Mozilla started to ignore these preferences. Firefox downloaded new version in the background, and next time you open the browser, it upgrades itself before you even realize what is going on. There was no way to interrupt this process. Even if firefox.exe was terminated through the tasks manager in Windows, it first completed the update, and only then closed.
I never saw any step by step instructions to deal with this problem. I just searched the Mozilla site for “disable automatic updates, and the first two pages of results deal with <b>enabling</b> updates. Eventually, one gets to disabling at https://support.mozilla.org/en-US/questions/966835?esab=a&s=disable+automathic+updates&r=18&as=s . One of the top 10 contributors suggests switching to Firefox for IT professionals, and then deal with this problem only once a year. Or to follow steps 1-5 above. In the case it will not work, he suggests looking at an irrelevant article. He should know and I am sure that he knows that the problem is not with not saving preferences by a mistake; the problem is that Firefox ignores them now by design. Eventually this was admitted by somebody.
Changing about:config is not an easy task. The meaning of most entries is unclear, the modifications suggested by somebody turned out to be not sufficient. This is also a task for IT professionals.
I said nothing about the competence of Tyler. He is arrogant; this is a completely different matter. He may use his competence at some place where he will not need to interact with customers.
“If you do not like what Mozilla is doing and rather be tracked and rather be followed, please use Google Chrome. We're all here to help you.”
Do you mean that it is better to be tracked by Mozilla than by Google? As I learned yesterday, Firefox compares daily the software installed on my computer with a blacklist on Mozilla servers. This is tracking. And there is option to opt-out, there is not even a warning.
If you care about your customer not being followed, include an option blocking the Google-analytics into the browser itself. Irrespectively of privacy, Google-analytics prevents many pages from loading completely: it takes too long to perform all these Google-zero-by-zero pixel dances.
Then you say that the volunteers working on the core code deserve much more respect than volunteers working on extensions. I am not sure that this is the case. I don’t see that the core is noticeably better than for other browsers. The fact that Mozilla wasn’t able to solve during 10 years the main problem of Firefox, namely the buffer overflow, and then stopped even to acknowledge its existence, is very disappointing. In contrast, a lot of extension is very useful.
I know about the testing process only what Mozilla tells to the public. And Mozilla tries to blame the short period between the releases for new bugs introduced in each new release.
What was your idea in suggesting me to read that article? Do you think that it contains some valid excuse to the lie in the Options window, for example?
But the article is useful, thanks. It tells me that there is no hope here and I should look for another browser. In the meantime I should block Firefox from accessing the Mozilla site completely. It looks like very soon I indeed will be an IT professional.
I have absolutely no interest in mobile devices and don’t see how they could be useful for me. And no matter what the projects are, the market share of Firefox is going down.
Best wishes.

Log On to null and Plugin Manager error

After installing BOE XI 3.1 Update and SAP Integration Kit 3.1, when attempting to log on to InfoView get a Log On to null showing up in the upper corner and when attempting to use SAP Authentication get:
Account information not recognized: Plugin Manager error: Unable to locate the requested plugin secSAPR3 on the server. (FWB 00006)
SAP Authentication doesn't show up in CMC either. Any ideas? Already checked SAP Java Connector.

Here is the "README":
wdeploy: Business Objects Deployment tool
Objective: To deploy Business Objects web applications.
Location of online deployment guides:
BusinessObjects Enterprise XI 3.1 Web Application Deployment Guide for Windows
BusinessObjects Enterprise XI 3.1 Web Application Deployment Guide for UNIX
1. Go to http://help.sap.com
2. Click on tab "Business Objects"
Please note that you will need your SAP Service Marketplace USER ID and PASSWORD to access this material.
If you do not have the necessary credentials contact your SAP support center.

I am trying to use a website that requires that my computer have the lastest version of Java, which I have updated and installed, however Firefox does not recon

I am trying to use a website that requires that my computer have the latest version of Java, which I have updated and installed Java 7 Update 51 (64-bit), however Firefox does not recognize that I even have Java on my computer. My computer is 64-bit
When I run "Verify Java Version" it show nothing is installed... but it is, I know that for a fact because it shows in my "Control Panel/Programs/Programs and Features".
When I go back to the Java Download page, the following message is visible:
"We have detected you may be viewing this page in a 32-bit browser. If you use 32-bit and 64-bit browsers interchangeably, you will need to install both 32-bit and 64-bit Java in order to have the Java plug-in for both browsers."
My question is this:
Is there a way to change my Firefox browser from 32-bit to 64-bit.... because it appears that this is way Java is not functioning properly?

Firefox needs 32-bit plugins, so you'll need to install 32-bit Java for Firefox.
No, you can't change Firefox from 32-bt to 64-bit. There is a Nightly 64-bit version (alpha) of Firefox, but it is used only to test for regressions until development is resumed.

Updates and plugins

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