Updates are not working

I have updates on my Windows 7Pro 64bit system; Keep getting message from I-Tunes "Could not purchase; An unkown error occurred (5002); There was an error in the ITunes Store. Please try again later.
Is it just me?

This is from an old thread.
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account.
Change your country if necessary
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

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Hello Dear Support
Please can you help me to sort out the issue for the Windows Updates, I cannot install automatically it is giving me error message " Failed"
What can be reason what i need to follow, i tried but couldn't figure out the exact problem
Kind Regards, Muneeb

Hi,
Please try below:
Step 1: Register DLL files
===================
By trying this step, we can check if the update engines are working properly.
1. Close all instances of Internet Explorer.
2. Click Start and Run, type "REGSVR32 ATL.DLL" (without quotes) in the open box and click OK.
Note: There is a space between REGSVR32 and ATL.DLL
3. Similarly, one by one, register the files listed below:
REGSVR32 MSXML3.DLL
REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
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REGSVR32 QMGR.DLL
REGSVR32 QMGRPRXY.DLL
REGSVR32 JSCRIPT.DLL
Note: Please try and register all the files. While registering each .DLL file you should get a "succeeded" message. If you encounter any error message, please let me know the exact
wording.
If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.
Step 2: Verify the relevant Windows Update services
========================================
1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.
2. Double click the service "Automatic Updates".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic". Then please click the button "Stop" under "Service Status" to stop the service.
4. Then please click the button "Start" under "Service Status" to start the service.
5. Please repeat the above steps with another service: Background Intelligent Transfer Service.
If it still does not resolve the issue, let's proceed to step 3.
Step 3: Reload the Windows Update temporary folder
========================================
One possible cause is that the temporary folder for Windows Update contains corrupted files. Let's erase all the files there to get the system clean.
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
Net stop WuAuServ
2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.
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please assist me in collecting the following information.
How to capture a screenshot
======================
1. When the error appears, please press the Print Screen key (PrtScn) on your keyboard.
2. Click Start, click Run, type MSPAINT, and click OK.
3. In Paint, click Paste under the Edit Menu, click Save under the File menu, type a file name for the screenshot, choose JPEG as "Save as type", click "Desktop" on the left pane, and click Save.
How to collect System Information
==========================
The System Information can provide us with more information about the current status of the system. I would like to check it for you. Please send it to me using the following steps:
1. Click "Start", go to "Run", type in "MSINFO32" (without quotation marks) and press Enter to start System Information.
2. On the popup window, on the menu bar, click "File", and click "Save to"; save it as an NFO file, such as "system.nfo" to your local Desktop.
3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".
How to collect the Windows Update log file
================================
Note: Since there are two Windows Update log files with similar names, please be aware that I am requesting the "WindowsUpdate.log" file without a space in the middle of the name.
1. Click on Start, Run and type "WindowsUpdate.log" (without the quotes)
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https://sftus.one.microsoft.com/choosetransfer.aspx?key=0fd9ebfc-9943-44db-9c18-f2bd879208ba
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We have a Windows 2008 R2 server. I added the WSUS role to this server and downloaded a bunch of patches to E:\WSUS
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No matter what I pick when I go to Software Library\Software Updates\All Software Updates and run "Synchronize software updates" Nothing ever happens. I see no updates at all show up in the console.
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