Updates are unable to be downloaded

I reported this already to customers, but I hope some of you might increase the urgency towards engineering.
me:
"once again its Android.
I tried downloading our updated version (added HTMLResources) three days ago.
It recognizes there is an update, but once I click the update-button the downloadbar displays briefly, then aborts and shows "update avaiable" again.
device: Samsung Galaxy Tab 2. 10"
today it worked for me, but failed on an Galaxy Note
tried: restarting app, restarting device, deleting cache, deleting all downloads. reinstalling app.
I am very certain, that it is a size problem. i tried uploading smaller (fake) HTMLResources, and at a certain point it works.
At first I thought it was roughly 150MB (Folio including HTMLResources). But the error occuring on the Galaxy Note was only 93 MB.
Please get back to me as soon as possible, as we can not calculate how many customers will experience the same problem."
p.s. v25.
what I got as answer:
"This is a known issue that engineering are still looking into. There is a problem handling the zip files on the server which can cause the server to time out when downloading the files. The issue is dependent on the server load at the time the download is attempted which is why you see the variations in behaviour. Changes to our handling of the content on the server are planned but I’m afraid I don’t have a definite timeline as yet. For now I can only recommend trying to keep HTMLResources files below ~90MB to ensure that the download succeeds."
we have daily production. we can not change our workflow, just because some changes were made to the server and there was no backup-plan.
this thing is really pushing my buttons here. Sudden, unannounced changes for which we, as an agancy, will have to take the fall. Topped of by (understanding and kind) support, which is unable to do more then adress our problems to someone who we have no contact to. As honest and good our support is, it seems they have no influence at all.
The whole android experience with dps is, and I chose the next word is well considered: terrible.

Glad to read that renaming trick helped to get iTunes installed for you. Your thread here is fine for more questions.
Search your hard drive for your music - it should still be there, but perhaps this fresh install of iTunes just isn't seeing it.
Find music: http://support.apple.com/kb/TS1408
You absolutely do NOT want to sync your iPhone with an empty iTunes library. It will erase everything. Apple only gives you one download and you need to make backups. I hope it is still on your PC! But at least you have it on your iPhone.
I don't think you synced your iPhone with your father's iTunes, or his music would be on it. Have a look in a folder named Previous iTunes Libraries. There might be an iTunes database ITL file in there that you can use.
They have names like "iTunes Library 2009-04-06.itl" which would be from April 6th, 2009.
Press and hold the shift key while starting iTunes, and when prompted, choose the most recent previous library. Does it show most of your music, and can you play some songs in iTunes OK?

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Safari, iTunes Store, Software Updates are Unable to Connect

Hi all,
Help, please! Ever since I upgraded to Snow Leopard connectivity has been a worrying and upsetting issue.
Often times I couldn't go online using Safari. Now it's getting much worse: Software Updates, Safari and iTunes Store are unable to connect at all.
I have no problem going online with Firefox, I have no problem downloading / installing, Transmission works just fine, everything else works just a-ok.
So, I have no idea what is wrong.
Thanks in advance!

Make sure that you have no proxy set in your Network preferences if you don't need one, or that you do have one set if you do.
Mac OS X as a whole and Firefox have two entirely separate methods of configuring proxies, so when Safari can't connect but Firefox can it's usually because of a mismatch in proxy settings between Firefox and Mac OS X itself.

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue

When using the camera downloader in Adobe Bridge CS6 with Nikon D5200 we are unable to see previews of the photos and it is very slow to download. The issue occurs under a the users rights, but not under admin level. This is a new issue.

Hi Jdentremont,
Lync client gets user photos by first querying the Address Book Web Query (ABWQ) service on the server, which is exposed through the Distribution List Expansion web service. The client receives
the image file and then copies it to the user's cache to avoid downloading the image each time it needs to be displayed. The attribute values returned from the query are also stored in the cached Address Book Service entry for the user. The Address Book Service
deletes all cached images every 24 hours, which means that it can take up to 24 hours for new user images to be updated in the cache on the server.
To troubleshoot your problem, please follow the steps below:
1. Navigate to
“X:\share\1-WebServices-1\ABfiles\000000000\000000000” folder. (ABS file share)
You should see some photo files in this folder as the following screenshot.
2. Delete all the files in this folder.
3. On test PC, delete local cache files.
%userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\[email protected]
4. Sign-in Lync with the test account.
5. Go back to the ABS file share, check if there is any Photo file in the folder.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the la

I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!

Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea.

HT1937 I have upgraded my iphone 3gs to ios6.1, the ios6.1 got downloaded but while installing it, it say "We are unable to continue, we can't activate the iphone at this time"

Hi ,
I am using iphone 3gs and have unlocked it officially from apple. Now when I tried to upgarde to ios6.1 I was able to download the ios software on my iphone successfully, but when it started installing the ios on my iphone it restarted my iphone and now it says " We are unable to countinue, we cannot activate the iphone at this time. The activtation server is currently down please try after sometime or you can also activate it by connecting to iTunes." .
Please anyone can help in either resolving this issue or restoring it back to my original ios5.1.

This generally is a sign that the iPhone had previously been jailbroken
or hacked to unlock it from the original wireless provider and the update
has relocked it to that carrier. You must contact the wireless provider it
is locked to and ask if they offer unlocking and if you qualify.
Exactly how did you get Apple to unlock your 3gs? Only wireless carriers
unlock iPhones; Apple does not do so.

I am unable to successfully download and apply any updates to my Apple TV. I have unplugged and restarted my Apple TV but I continue to get the "update unsuccessful" message. Any help would be appreciated.

I am unable to successfully download updates to my Apple TV. I am stuck on software 5.1. Am I going to just have to buy a new Apple TV or can Apple TV be repaired. Anybody know any tricks. I am connected to Internet with through a power line adapter. All of my other Internet based applications are working fine through this connection so I don't think the power line connection has any bearing on this failure to download and update.

Restore it using iTunes as described here:
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
AppleTV does not need a power lead when connected to the computer (AppleTV 3 will for part of the process).
AC

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID

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<Email Edited by Host>

The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
If they are in an iWork '09 folder take them out and let them loose in the Apps folder. Then reindex your HDD.
Spotlight: How to re-index folders or volumes -
http://support.apple.com/kb/ht2409

HT204088 When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

When trying to update an app, it partially downloads and then displays the message "unable to download item" Please try again later. This happens on any app I try. I have tried deleting the app and reinstalling with same results. What can I do?

I have the same thing happening on my iPod Touch 5th gen. Been happening for at least a month. I have updated to the most recent version of iOS which hasn't solved the issue. Must be a bug that they didn't get around to resolving yet, a year later. Really annoying to have it pop up when you are in the middle of a game though.

HT4623 apps and updates are not downloading with IOS7 on iphone4S. Any suggestions?

When trying to update IOS7 to IOS7.4 it takes forever and does not download, but my biggest concern is that my fav apps are not updating either. They say "waiting" or are just grayed out on the phone. I have also tried to take out the apps and reinstall them but they still won't download.
I wish I had never installed IOS7. I don't see advantages and it just takes more memory on my phone.
I would appreciate any help.
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C

Hello cdcor,
It sounds like you are unable to update or download apps. They appear to get stuck or otherwise become unresponsive. I have a few recommendations to try here. First, close all the open apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone and re test the issue:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

Apps updates are not downloading in iOS7

I downloaded iOS7 on my iPhone 5 (Verizon) 32GB. I still have 14GB of free storage space.
Few days ago I clicked in the app store and noticed 17 updates.
I clicked on "Update all" and nothing was happening. I then clicked on each "update" button next to the apps and nothing happened.
I have the blue circle that is rotating. It stops after a little while without updating the apps.
The crazy thing I can install without problem new apps. The problems is related to existing one.
I tried to find individual updates under purchased apps (remember the apps updates issues couple of month ago). Same issue.
I click on resetting the networks, same issue.
I tried to uninstall the app then reinstall it, same issue.

Hello cdcor,
It sounds like you are unable to update or download apps. They appear to get stuck or otherwise become unresponsive. I have a few recommendations to try here. First, close all the open apps on the device:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone and re test the issue:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

I have downloaded Adobe Muse to CC, but are unable to open. Why?

I have downloaded Adobe Muse to CC, but are unable to open. Why?

Yes it does, but the only clickable link is tutorial within the CC. I can enter via applications on my computer, but it wants to update and then says I haven't purchased the Adobe Muse program. If I ignore to update I can however open the program. But the program should be opened via CC, am I correct?
2 jun 2014 kl. 15:16 skrev "kglad" <[email protected]>:
I have downloaded Adobe Muse to CC, but are unable to open. Why?
created by kglad in Downloading, Installing, Setting Up - View the full discussion
does you cc app show muse is up-to-date?
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HT4623 Hi Iam from Jeddah and my iphone 4 is at&t i got a problem i factory setted my iphone it was a latest ios 6.1.2 so i updated nw i have a problem Activation of the iphone and when i connect to itunes it shows We're sorry, we are unable to continue w

Hi, Everyone my Uncle gifted me a New Iphone 4 From Us which was At&t
I live in Saudi Arabia, Jeddah As iphone was not In Service So i used a Application SAM then when i connected to itunes iphones latest ios version was available ios 6.1.2 i updated and installed it so now i have to Activate Iphone and itunes is telling
We're sorry, we are unable to continue with your activation at this time.
Please try again later, or contact customer care.
what to do pls help if u nw

That would be the wireless number assigned by AT&T when the purchaser of the iPhone signed up as a customer with AT&T. If neither you nor your uncle ever activated the iPhone with AT&T, click the "non customer" button.
Note that jailbreaking often renders it impossible to get an iPhone officially unlocked, so don't be surprised if it fails. If it does, then you may have to buy a new iPhone, this time one that is officially unlocked.
Regards.

Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.

Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.

Hi,
I scoured the web looking everywhere for a solution to this.
Exit Code 15
OSX 8.5 with Work@Home DVD media for CS6
I followed instructions to run 3rd party cleaner software
I tried the adobe removal tool
removing all copies of adobe software manually
installing from a new account, safe mode, plist everything suggested that i found did not work.
A colleague suggested that removing the below folder would allow the installation:
/Library/Application Supports/Adobe
They turned out to be correct, so i am passing this on, because this took far too many hours of my time.
Cheers,
Smokey

I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate

Hi, I have a iphone 4 with IOS 5.1.1 baseband 04.12.01 AT&T recently release me but I have presented a problem with the activation of the device, I have restored and updated and I get a message saying WE'RE SORRY, WE ARE UNABLE tO COMPLETE wITH YOUR ACTIVATION AT tHIS MOMENT, PLEASE TRY AGAIN LATER, OR CONTACT CUSTOMER CARE would like to know which means that message and I have to do to activate hopefully help me with this problem and I have 3 months with the phone saying same message ...
thank you very much ...

but can not be unlocked
If the phone was NOT unlocked, it can't work or be activated with any other carrier than AT&T. It CAN'T be used with Tigo or Movistar.
Your post makes very little sense. Maybe you can get some help with English.

HT4061 need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that We're sorry, we are unable to continue with your activation at this time. Please try again later, or c

need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or c

If the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.

Updates are unable to be downloaded

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