Updates cannot connect to itunes store
In Apps, App Store, Update, the indicator has the red circle with the white number 1. When I touch the update icon, I receive the message: Cannot connect to itunes Store - OK. How do I clear this error?
Demo, thank you for your help. After posting this question, I finally found another thread on this very topic that was more than just another request for help with the issue, but had no responses. In my case, the answer by synyster156 resolved the problem. Prior to following synster156's instructions, I closed my browser so that no programs were connected to the internet. I don't know if this was necessary, but anyway, it worked for me.
- In Win 7, go to "Start>All Programs>Accessories>" right-click on "Command Prompt" and select "Run as administrator".
- In the Command Line Interface window and at the propmpt "c:\windows\system32>" enter
netsh winsock reset and then press the enter key.
- After this command is run, you should get a message stating that windows has successfully reset the winsock catalog.
- To complete the rest, close out any open programs/windows and "Restart" your computer.
synyster156 said that if the above steps didn't correct the problem, then read this article:
http://support.apple.com/kb/TS4123
Fortunately, for me, the reset of the winsock solved my problem.
Similar Messages
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App Store Updates (but only Updates) cannot connect to iTunes Store
The App Store icon on my homescreen shows I have 6 updates waiting to download.
When I go to App Store > Updates it says "Cannot connect to iTunes Store".
I can browse online with Safari so have internet connectivity. Every other tab in the App Store (e.g. Top 25) connects and I can download new apps. I can also access the iTunes store by using the iTunes icon - I can view and download anything from iTunes. The ipod touch can therefore connect to the iTunes Store, but for some reason the App Store Updater cannot.
I'm using OS 5.1.1, have searched the forums, shutdown and restarted the ipod, checked the DNS, logged out and in of my iTunes account, used different wi-fi networks, but no progress. Any tips would be massively appreciated !Thanks schan20, this worked perfect. I closed all apps, double tapping home key from home screen, turned set date and time automatically off, clicked set daate and time, changed year to 2014. I then opened updates on apps and got the security message, went back to set date and time, turned on set automatically, opened app store back up (did not force close after security message) , got to loading and had 21 apps to update
Not sure what caused this initially; but some things I had done in the past were, I had set date and time auto off, I had changed the date and time numerous times in a row for the game deer hunter reloaded to get gold, most of the time stopping around August each time. Other than that, I have not made any major changes or added any apps when it stopped working. -
Problems with AppStore updates (Cannot connect to iTunes store)
My iPads cannot update apps via the AppStore. Selecting update in the AppStore generates a "Cannot connect to iTunes store" error. This appears to be related to my home network since I can update if I connect to other wifi networks. All of my iPads are wifi only.
Interestingly enough, I can connect to the iTunes app directly... The problem is when I connect via updates. Likewise, none of the other computers (both Mac and PCs) have any problems connecting to the iTunes store.
I have searched in vain for any firewall considerations that I should accommodate.
My network uses a Linux box as the router/firewall. It is running iptables (managed by firestarter) and safesquid as a proxy server that is set up to run in transparent proxy mode. I have checked all the logs and can't see where this is causing a failure, so I am at a loss.
Does anyone know what ports the AppStore would need for updates? Does anyone know if a transparent proxy would be a problem for the updates?
Any help troubleshooting this would be greatly appreciated.Demo, thank you for your help. After posting this question, I finally found another thread on this very topic that was more than just another request for help with the issue, but had no responses. In my case, the answer by synyster156 resolved the problem. Prior to following synster156's instructions, I closed my browser so that no programs were connected to the internet. I don't know if this was necessary, but anyway, it worked for me.
- In Win 7, go to "Start>All Programs>Accessories>" right-click on "Command Prompt" and select "Run as administrator".
- In the Command Line Interface window and at the propmpt "c:\windows\system32>" enter
netsh winsock reset and then press the enter key.
- After this command is run, you should get a message stating that windows has successfully reset the winsock catalog.
- To complete the rest, close out any open programs/windows and "Restart" your computer.
synyster156 said that if the above steps didn't correct the problem, then read this article:
http://support.apple.com/kb/TS4123
Fortunately, for me, the reset of the winsock solved my problem. -
I have an iPhone 4, 8gb and have just downloaded iOS 6...
I am so disappointed!
My iTunes store fails to open or connect to anything. Passbook fails to launch properly- asks to connect to iTunes store, then fails because that doesnt work either.
Where my carrier in the top left is meant to say Orange (I'm in the U.K) it now says "EE". I'm frustrated. This took over an hour to do and it's done nothing but mess up my phone. Please sort it out!!Ok, I've just done that. An error message came up, with half an email address so I changed the year date back and opened passbook.. Then it asked to connect to iTunes, it didn't display the "cannot connect.." message, just showed loading and the wheel going around for ages. Regretting this update, so much hassle. Thank you for your help so far though. Seems like so many people are having the same problems :(
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Help with connection. cannot update, cannot connect to itunes store
itunes store, software update, my olympus firmware update software, even the network "connection assistant" cannot connect to the server. I am told "the network connection was refused" or "cannot connect to the server". I tried the DNS link and it took me to the apple homepage, but fully functional. Firefox and Mail work just fine. Help?
ibook G4 1.33 512MB Mac OS X (10.3.9)figured it out from another column finally. all about proxies. thanks
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Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Cannot connect to itunes store before and after update ios 8.2, What can i do ?
I updated to iOS 8.2 about 2 hours age and I get an error saying "cannot connect to iTunes Store" every time I try to update existing apps or download new apps. I restarted my phone, disconnected from wifi, reconnected to wifi...nothing is working. Under iTunes & App Store settings, I signed out and now get the "cannot connect to iTunes Store" message when trying to sign back in. I know my Apple ID and password are correct.
Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings. -
I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
Anyhow... All or any suggestions are welcome :)Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.
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Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
I have tried to correct error message by updating iPad, iTunes and security but still get same message "cannot connect to iTunes store?
it only happens for previous purchases - if you have a computer you can try to download your purchase history there and then just sync them to your device - http://support.apple.com/kb/ht2519 - http://support.apple.com/kb/ht1386.
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My ipod 4 apps will not open i try to update and i get cannot connect to itunes store
My ipod 4 apps wil not open. They blink on then off real fast. I try to update but get the message "cannot connect to itunes store"> New apps work. I recently upgraded to windows 7, but our other ipod works fine. I recently deleted some songs and apps and since then have had this problem. i've tried all the suggestions I can find on appe support, nothing works
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I updated my iPhone 4s and cannot access Passbook. When I click on App Store, I get the following message: "cannot connect to iTunes Store." How do I correct this problem?
That's because there are not enough apps that use Passbook yet. Wait.
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TS1741 Can't update Apps. Get message that "Cannot connect to iTunes Store
I have an iPad2 using Wi-Fi through my home computer. The device seems to hook up to iTunes on the computer and sync all applications. On my App Store icon on the iPad2 it shows "16". when i try to update I get the message "Cannot connect to iTunes Store" select OK. All other selections such as Purchased, Categories, Top Charts, Genius and Featured all seem to work. I was even able to download an app. I used to be able to update apps from my iPad2 through any wireless connection. Anyone have a fix for me.
Thank you in advance for your help in this matter.
StephenSee if this weird fix works for you.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again. -
hi i have ipad mini i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone, is that the reason y i cant
download games anymore?Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings. -
Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
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