Updates for CS5

Why is it so hard to get help on the Adobe site. I have CS5 Extended v12 and my Updates under the Help drop down is greyed out. I want to update my camera raw plug in, where do I find the updates?? Extremely fustrting to find.

Please refer: http://helpx.adobe.com/creative-suite/kb/disable-auto-updates-application-manager.html
Make sure your updates are not disabled by admin, If so remove the files which suppress updates as mentioned in the link.
In future your Admin needs to make sure that either he rolls out the update package or they are not suppressed.
Regards,
Ashutosh

Similar Messages

Camera Raw update for CS5 Extended

I am looking for a Camera Raw update for CS5 Extended. I currently have CR 6.7.0.339. IS there something newer for me to use with CS5 Extended, Ver. 12.1x64?

Camera Raw 6.7 is the latest version that's compatible with Photoshop CS5. There's nothing newer for CS5.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
If you need Camera Raw 7+ for your camera, you'll have to upgrade to Photoshop CS6.
Which camera do you have?
Supported cameras and minimum Camera Raw version required are listed here:
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

What is the latest camera raw update for CS5?

I'd like to know the latest camera raw update for CS5 to support Sony a6000 raw files. I'd also need to know how to update the plugin.

The last version of Camera Raw that you can use with Photoshop CS5 is Camera Raw 6.7. To have support for your camera you would need Camera Raw 8.4 or newer. You have a few choices:
1. Use DNG converter 8.4 or newer to create DNG copies of your raw files and edit those in Photoshop CS5.
2. Subscribe to the creative cloud photography plan and to get the latest Photoshop and Lightroom.
3. Add Lightroom to your workflow by purchasing a standalone license for Lightroom 5.

Not able to download updates for CS5 Student and Teacher Edition

Purchased program a couple years ago and just now had to install it on a 2nd, brand new home computer. Tried to update the programs after install and registration and now I am receiving the following:
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later.
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later.
Dreamweaver CS5 11.0.4 Updater
There was an error downloading this update. Please quit and try again later.
Fireworks CS5 11.0.2 Update
There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.
I have no idea what the error is or how to fix it. This has been going on for several days now. I do use Nortons 360 and have disabled it while doing the upgrade.
Please help.
Thank you

Moving this discussion to the Downloading, Installing, Setting Up forum.
PyrateJIm please download and apply the updates directly from Product updates.

Trying to do 6.3 raw update for CS5 through Bridge not working

Been trying to update 6.3 raw for CS5 through Bridge and a pop up window says I am not the administrator for my computer. I sign in as the admin still does not work. I have tried installing in manual mode no luck either.

If you are working on Windows OS, then try to run the patch executable in Admin mode using "RunAsAdministrator" option in the right click context menu.

CS Live Services Update for CS5 - Installation Failed

Hello,
When applying the latest updates using the AAM, I receive the following error: "Some updates failed to install - CS Live Services Update for CS 5 - Installation failed.
In the install log, the summary lists
the following
- 0 fatal error(s), 3 error(s), 0 warning(s)
ERROR: 5 Command ARKPatchCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
The complete log is below.
I have tried 2 additional times, including a restart, to to avail.
Thoughts on what to do?
Thanks,
Daniel Ledingham
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.122.0
OSX version: 10.5.8
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 55 miliseconds (0.055 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1
Updating media info for: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: CSXSInfrastructure
Path: /Users/dledingham/Library/Caches/Adobe/AAMUpdater/AdobeCSXSInfrastructureCS5-2/2.0.1/payl oads/AdobeCSXSInfrastructure2-mul-050810112728/AdobeCSXSInfrastructure2-mul-050810112728.d mg
-------------------- END - Updating Media Sources - END --------------------
[       0] Tue Aug 24 11:08:54 2010 INFO
Supported RIBS version range: [0.0.66.0,3.0.122.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[       0] Tue Aug 24 11:08:55 2010 INFO
______ Verify Dependency Subscribers ______
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul is: false
Action string for {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Library/Application Support/Adobe/CS5ServiceManager
::START TIMER:: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2 miliseconds (0.002 seconds)
[       0] Tue Aug 24 11:08:56 2010 INFO
Payloads passed preflight validation.
Call PreSession Custom Hook
::START TIMER:: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionOpenProc
Custom action return code: 0
:: END TIMER :: [Pre session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
Calling the custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9}
::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
::START TIMER:: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
[       1] Tue Aug 24 11:08:56 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[       1] Tue Aug 24 11:08:57 2010 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
[       1] Tue Aug 24 11:08:57 2010 ERROR
5 Command ARKPatchCommand failed.
[       1] Tue Aug 24 11:08:57 2010 INFO
Completing installation for payload at /tmp/.tempdirfBtHyPlu/Install.db
[       0] Tue Aug 24 11:08:58 2010 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 2093 miliseconds (2.093 seconds) DTR = 1.91113 KBPS (0.00186634 MBPS)
User specified overrideFile:
Calling the ROLLBACK custom action code for pre-install for payload {273F2A32-EC95-4AF7-BF26-EF4A57368DC9} Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
::START TIMER:: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PrePayloadInstallProc
Custom action return code: 0
:: END TIMER :: [Pre payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[       0] Tue Aug 24 11:09:00 2010 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[       0] Tue Aug 24 11:09:00 2010 ERROR
The following payload errors were found during install:
- Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
[       0] Tue Aug 24 11:09:00 2010 INFO
Call PostSession Custom Hook
::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 12276 miliseconds (12.276 seconds) DTR = 0.977517 KBPS (0.000954607 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
ERROR: 5 Command ARKPatchCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Hello Vineet,
I did a complete uninstall (including the CS5 Clean Tool) and reinstalled MC CS5. I ran the updater and everything seems to have updated properly. Thanks for your help. I was holding off on the reinstall because of the time involved with reconfiguring the apps, reinstalling plugins, etc.
Looking at the installer log, there appears to be some permissions related entries that were not present in logs of the failed installs. Here is the relevant section of the log.
::START TIMER:: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In PostPayloadInstallProc
Logged in userid (501)
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/cache' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/configuration' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/extensions' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/logs' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/preference' to '501'
Changed Owner of '/Users/dledingham/Library/Application Support/Adobe/CS5ServiceManager/StageManager' to '501'
Custom action return code: 0
:: END TIMER :: [Post payload :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 3 miliseconds (0.003 seconds)
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 1053KB
[       0] Wed Sep 1 12:51:48 2010 INFO
Successfully installed 1 component:
- Adobe CSXS Infrastructure CS5_2.0.1_AdobeCSXSInfrastructure2-mul
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
::START TIMER:: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}]
In InstallSessionCloseProc
Custom action return code: 0
:: END TIMER :: [Post session :{273F2A32-EC95-4AF7-BF26-EF4A57368DC9}] took 0 miliseconds (0 seconds)
:: END TIMER :: [Total Timer] took 11917 miliseconds (11.917 seconds) DTR = 58.404 KBPS (0.0570351 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
Exit Code: 0 - No error
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
I did run a permissions repair using the Disk Utility before downloading and installing the updates. I don't know if that helps, but I thought I'd include it.
Thank you,
Daniel Ledingham

Cannot install the updates for CS5.

Greetings. I re-installed CS5 when I changed the hard drive of my PC. Now I cannot install the updates although in my old setup, I had no problem and was able to update to CS5.5.
Should I download and install CS5.5 manually on top of CS5?
Or should I remove CS5?
Will my CS5 licence work for CS5.5?

Each time I turned on the computer I would get the message that several updates to Photoshop were available but could never download them or install them. Following your March 17th instructions did not do the trick. However after some trials and errors, I managed to get the updates to cs5 installed (unfortunately, I don't know how I managed!). I still cannot get cs5.5 but it's OK.
Someone from Adobe called me and suggested that I upgrade to cs6 at a special price but I declined the offer, thinking that at some point in the future, I may move to CC.
Thank you for your help, it lead me to a solution.

Is there an Adobe Updater for CS5?

I remember when I used to use CS4 products, all I had to do was go to something called "adobe updater" and it would look for all possible updates for my CS4 products. Now with CS5, I can't seem to find any updater for that. I have to go to the Adobe downloads page and manually update each application individually. Is there an automatic updater of some sort for CS5 products? And how can I access it?
Thanks.

I don't know about for the whole suite, but you can access an automatic updater in Photoshop itself through the Help menu (specifically, Help - Updates...). By the wording you get when you do that I'd say this updater handles more than just Photoshop:
-Noel

Getting error when downloading updates for CS5 suite

I am in the process of trying to update my CS5 suite. During the download and install process, I get an error and the installation quits.

I just receive a message that there is a download error and you must quit and try to restart the download later.

Cannot install updates for CS5 photoshop on Mac, including Camera Raw 6.7

I have been trying to use the update function on CS5 so that I can update Photoshop and Camera Raw so that I can work with RAW files from my camera. Though the files appear to download, I keep receiving error messages that they failed to install and should try later. This keeps happening over and over. I am using a Mac Pro (from mid 2010) and have already updated to OS X Yosemite. Grateful for any help anyone can provide!

WIpha Risser please download and apply the updates directly from Product updates.

I am trying to get the updates for CS5 and I keep getting this message "There was an error downloading this update. Please quit and try again later." What does this mean?

I am trying to update CS5 through the CS5 application. I hit "updates" in the help menu. It goes through its series of updates and then says " There was an error downloading this update. Please quit and try again later."
I have no idea what this means. Of course, I have retried this….but to no avail. Can somebody help me?

Please do a forum search. I and others have repeatedly answered this question a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.

Camera-raw plug-in update for CS5.5

I've just bought a Fuji XE-1 camera and I've read that one needs the 7.4 version of the camera raw plug-in to handle its (RAF) files.
However, when I try to update to this version I get the message that this is not ment for my CS5.5
Why is this and what should I do to be able to work with the RAF-files?
I use the 64-bit version and converting the files to DNG seems to be not the solution.

The Fuji XE-1 was first supported in Camera Raw 7.2.
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
Camera Raw 7 and above is only compatible with Photoshop CS6 and above. It will not work with CS5.5.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
Your options:
Upgrade to Photoshop CS6 to get Camera Raw 7+
Join the Creative Cloud
Download the free DNG converter and convert all Raw files from the XE-1 to DNG then edit the DNGs in CS5.5
http://www.adobe.com/products/photoshop/extend.displayTab2.html

Updates for CS5 bridge and raw

Been using CS5 and have tried to add updates to bridge and/or raw and each time it says to close bridge, to proceed. I closed bridge and still un able to proceed to add updates. What an I missing? Thanks for any help, Rick

Check your Task Manager, Bridge may be running in the background.Go to your Task Manager, then to Processes and look for Bridge.
You may also have Bridge starting automatically when Windows starts so you may want to deactivate that.

How can I get updates for CS5?

When I try to update CS5, Bridge, Extension Manager I get this message, "Error This serial number is not for a qualifying product...when installing an upgrade or upsell." This is a LEGITIMATE copy of CS5 that was RE-INSTALLED after wiping my drive. I am a student with not a lot of money and I need CS5 to work properly. Please help!
Thanks

The message seems to indicate your trying to install an Upgrade not and update. Updates update currently installed and activated products the no registration or serials numbers is used during the process. Updates can be downloaded and installed manually, Update links...
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Adobe - Bridge : For Windows
Adobe - Bridge : For Macintosh
Adobe Extension Manager Updates Downloads

Can't download updates for cs5

I am registered with CS5 and all apps were re-downloaded yesterday. When I try to update there are 3 updates that fail. After Effects 10.0.2, Bridge 4.0.5 and Ext Mgr 5.0. An error comes up after the update appears to have downloaded and says downloading failed and to call customer assistance. Customer assistance says they can't help with CS5. Go to the forum. (Nice) david

Thanks guys. That worked. If I tried to update through the various application's through the "help"/update heading about 5 applications needing updates would pop up. Then when trying to download those updates an error would come up. By downloading manually through Adobe.com I was able to update all the applications that needed updating. So thanks for the tip. FYI however - If I go back into the application's help/update heading they still show as updates being needed, when in fact they have been updated and verified - For whatever reason. But anyway I am good to go now.
Dave

Error message when downloading updates for CS5

I installed CS5 on my new PC. Then I tried to make updates but I get a error message, that download isn´t possible. what is wrong

update manually, http://www.adobe.com/downloads/updates/

Updates for CS5

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