Updates in the App store

I just bought a new iMac this weekend.It has 3 updates on the App store but won't let me update the apps listed iPhoto, GarageBand and iMovie. It keeps telling me to log into the account I used to purchase it.  HELP!!!

There are a few threads about this problem - here's one long one!
https://discussions.apple.com/thread/2718993?start=45&tstart=0
Have a look at Strangebirds tip on page 1.

Similar Messages

  • HT201303 when I try to do updates in the app store it keeps asking for my credit card info and telling me that my "security code is invalid".  it obviously isn't.  how can I fix this issue?

    I have 3 Iphone 4's.   One of them updates from the App Store with no issues.  My other two which are under the same AppleID will not let me do updates.  when I try it asks for my Credit card info then after i enter it it says "security code invalid".   Has anyone else had this issue and how have you fixed it?
    thank you 

    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
    Plants vs. Zombies, and that is all for additional software on here
    FYI:  Some third party software can cause issues with the App Store >   Mac App Store: Sign in sheet does not appear, or does not accept typed text
    Apple is not responsible for incompatibility isssues with third party software.

  • Just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    just downloaded aperture 3.4 update for the app store and now it wont open please help!!

    Just want to echo this complaint.
    I have tried re installing Aperture 3 and I've looked for preferences or something to clear, but nothing helps.  It continues to crash each time I open it no matter what.

  • I bought a Mac Book Pro retina display, Serial Number  C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

    I bought a Mac Book Pro retina display, Serial Number  C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
    Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
    Sincerely
    Asrat Kahsay
    N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
    <Edited by Host>

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The OS X Mt Lion up-to-date program;
    http://www.apple.com/osx/uptodate/

  • How do I remove unwanted updates from the App Store?

    How do I remove unwanted updates from the App Store? So you understand better what I'm referring to:
    I have the App Store icon in the Dock. When there's an update a red number appears on said icon. Well, I went to check on the updates and it's for 4 different applications I either no longer have or use. One of them is an update for Lion OS users. I'm still on Snow Leopard, so it doesn't even apply to me.
    So there they sit... I'm not going to download the updates... so how do I get rid of them?

    Hi Andy ..
    no longer have or use
    If there are updates available for apps you have deleted, try this.
    Go to ~/Library/Caches/com.apple.appstore
    Move the Cache.db and Updates files from the com.apple.appstore folder to the Trash.
    Empty the Trash, restart your Mac.
    For any apps you still have installed but do not use, the updates will still be available from the Updates top of the App Store window and show on the red badge on the App Store icon in the Dock.
    edited by:  cs

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • With OSX 10.9.1 I can no longer receive updates through the App Store?

    With OSX 10.9.1 I can no longer receive updates through the App Store?

    Check your settings in Preferences
    AppleMenu()>System Preferences>App Store

  • TS1702 I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just give me a blank page.!!!! what is the solution for this.!!!!

    I use iphone5, I see an app update on the app store. but when App store and click on the update tab, it doesn't show me which application to update.. just gives me a blank page.!!!! I wouldn't able to know what app has to be updated, untill and unless i get check for each every app on the app store installed on my iphone... what is the solution for this.!!!! can any1 one help me out.!!!!

    Cc2528 wrote:
    The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
    You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
    but I would be more inclined to to the factory reset and start afresh.

  • HT1338 i have installed 10.6.8 and all of the updates but the app store won't allow me to buy mountain lion

    i insalled snow leopard 10.6.8 and all updates but the app store will not allow me to purchase mountain lion.

    Is your iMac from mid-2007 or newer?  If not, it's too old to support Mountain Lion.
    If so, do you meet all the requirements below for Mountain Lion?
    http://support.apple.com/kb/HT5444

  • I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I just set up my new iMac, and receive error messages when trying to purchase from the iTunes store (error 8003) or update from the App store (error 403 forbidden). THOUGHTS?

    I am not sure what you mean by "Flash Player for steam"; the only Flash Player installers I know is the ActiveX (for Internet Explorer) and the plugin (for other browsers); you can find both at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header
    [topic moved to Flash Player forum]

  • Why are apps taking so long to download/update in the app store?

    Applications i am trying to download or update in the app store on my macbook air (OS X Yosemite 10.10.1) take days/weeks to load at least half on average. Why is this happening and how can i speed the downloads/updates up, it's frustrating.

    It's probably your internet speed, or something on your computer is impeding the speed.  Try to do the updates from safe mode.  OS X: What is Safe Boot, Safe Mode? - Apple Support

  • My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!

    My iPad mini shows 10 updates in the App Store-on the updates icon, but when I click it-the screen is blank. Help!!

    It's a long running glitch, as the hundreds of threads on this topic demonstrate.
    You  can wait it out and wait for Apple to fix the servers or you can go  into your purchased tab and manually download each update (you'll find  the app icons with little update banners on them.
    Alternatively,  if you sync with a computer, you can use the iTunes on your computer to  download the updates then sync them onto your device.

  • An app which I have never purchased shows as an update on the App store. When I try to deal qith it shows as being purchased by someone with a different apple id than me. No one else uses my Macbook Pro. Any ideas???

    An app which I have never purchased shows as an update on the App store. When I try to deal with it shows as being purchased by someone with a different apple id than me. No one else uses my Macbook Pro. A "Genius" at one of my local Apple stores spent over 2 hours trying to fix this and could not do it. His last suuggestion was to go home, back up all the data an take the computer back to the Apple store to reinstall the operating system. Any simpler ideas to solve this problem.???

    Post in the App Store forum:
    https://discussions.apple.com/community/mac_app_store

  • How do I remove unwanted (eg: Skitch) updates from the App Store?

    Skitch 1.0 is great.  Evernote bought Skitch and produced a stripped down version of Skitch and called it 2.0.  The unanimous assessment of the update is that it is a major step backwards.  I usually click 'update all' apps for my iPhone/iPad because I have so many.  I was hoping to do the same for my Macintosh applications, but as long as Skitch keeps showing up with it's updates, I can't do that.  How can I keep Skitch 1.x running on my computer, and not see Skitch 2.x updates in the App Store?
    Thanks.
    Peter
    15" MBP Retina OSX 10.8.2 Mountain Lion

    To be clearer,
    - Right-click App to open contextual menu
    - Select "Show Package Contents"
    - Look for a folder named _MASReceipt
    - Remove it or better, rename it or copy it to some plce to have a backup copy
    (Instructions courtesy of    leandrofgj)

  • I have IMovie 10.0.03 on my computer there was an update on the app store this past Friday which crashed after attemptin This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

    I have I movie 10.0.03 on My Mac  On Friday there was an update on the App store which crashed Mid Download, Now when I try and retry the download I get the Following error message,This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled< has anyone else had this problem??  Very Frustrating  Thanks.

    Well then you have the latest version of iMovie.
    Not sure how to explain the rest of your question.
    Matt

  • HT201064 Fresh Mavericks install, iPhoto installed from DVD - won't update via the App Store

    Hi all
    I did a fresh install of Mavericks, then installed a few apps from the App store.
    I then remembered iPhoto etc. that I have from the original install discs (2012 MBP)...but whilst iPhoto says an update is available (9.5.1), and launches the App store it won't show as an update via the App store.
    Anyone got any ideas?
    Thanks in advance.

    Sadly you're mistaken. A 2012 MacBook Pro has no install DVDs. Apple stopped issuing install disks with new Macs soon after the permanent advent of the Mac App Store with OS X Snow Leopard 10.6.8. Additionally, the version of the iLife apps; iPhoto, iMovie and GarageBand that last came on install disks are not the Mac App Store (MAS) versions and are not compatible with being updated through the MAS.
    The apps from that old disk that you have from another Mac may be updatable however, using the Software Update facility in the Apple menu.

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