Updates not Recognized as Updated-- help!

Hello!
I've had this problem for a while now.  My Creative Cloud tells me I have 5 updates. I update them and it says it's done and the "5 Updates" warning goes away. Next time I turn on my computer (has to power down and back on) it tells me I have the same 5 updates.  The details about each update are the exact same, so I know they are not newer updates. I am not totally sure if the updates are failing to install or if Adobe CC is failing to recognize that the updates were installed and I don't need to update anymore.  I apparently have the CS6 family as well as the CC family so I don't know if that is messing it up.
At one point I thought I fixed it by deleting Prelude, that worked for a while, and now the problem is back.  This has held true through an update the the Creative Cloud Manager itself.
You can see in the first picture below that I updated the 5 apps 1 day ago. You can see on the 2nd picture, taken 2 seconds later, that it wants me to update those same apps. 
Please help.

Hi Jeff, I'm on Mac OS 10.8.4
Sorry this is all new to me. I don't see a "Library" folder inside my username. Only as a root in my Mac HD, next to "Users", not inside it, as you see in my screengrab below. 
I've tried to makde the fixes to the Permissions, as I understand them, in the root/Library/Application Support.
That folder was listed as "read only" for admin, so I changed that; and I made sure the Adobe folder was "read and write" for admin.
I'm really not sure if I'm doing any of this correctly.  I tried looking in the install log for After Effects... saw the following errors.
I hope some of this works.  Will keep you posted after I turn off/on computer.

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