Updating 2 devices on same computer and I-tunes...
My Husband and I both have I phones, I downloaded I-tunes to our PC and set everything up, also updated my phone. When trying to plug my Husbands phone in and update his it will not work, says it is going to erase everything to make sure its saved on computer.... I dont know what to do we only have one computer and I dont know how to update his on the same one....
Help if you have any suggestions.
Not sure what the issue is. Nothing unusual is happening.
The iphone is designed to be synced with the computer. Everything on the iphone should always be on the computer, particularly before any update.
Some updates do indeed erase the iphone. This is why you should always have everything on your computer.
Similar Messages
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My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions? Our devices are synced to the same computer and we currently download titles from the same library. We both use separate apple id's on our devices.
You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
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Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
My sister and I each have an ipod touch. We use the same computer and itunes but each have our own apple id. Everytime I want to update an app on my ipod it asks for my sisters apple id login!? help!
When it asks for another ID on an App Update, it means that the application was purchased under your sister's ID but downloaded to your device from the iTunes library that you share. Even though you both have your own Apple IDs, since you are syncing on the same computer, you are using the same iTunes library.
Whoever purchased the app is forever tied to it, and you can only have one version of a particular app in a single library....
Does that make sense?
Cheers,
GB -
I am not hooking up to a new computer - I just plugged into the same computer and it asked me this Trust My Computer question. I hit Trust - yet it still doesn't seem to find the device on my computer. It doesn't show up in my iTunes list of devices.
Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy -
I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends. She uses itunes a lot more often then I do but cant find it. Really need some help. Shouldnt her apps and details be saved online in the itunes store? Even her apps wont appear
If you create an Apple ID for your daughter, signing out of the existing Apple ID with the iTunes & App Store on her iPhone will not change anything on your iPhone.
All apps include DRM protection which is tied to the Apple ID that was used to download the apps.
If she starts using her Apple ID to download apps, when there is an app update for an app on her iPhone that was downloaded with the current shared Apple ID, she will need to use that Apple ID and password to download the app updates. -
HT1918 I updated my account on the computer and now cannot access my account on my iphone
I updated my account on the computer and now cannot access my account on my iphone
Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
<Edited By Host> -
I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.
When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year. -
The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?
You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011 -
I have a Ipod Nano and want to get another one , and use both. Can I use the same computer and library for both?
Yes
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Can two people with their own iPhones use the same computer and iTunes?
Can two people with their own iPhones use the same computer and iTunes?
Yes. My wife and I each have our own Apple ID and used the same computer to sync our phones with iTunes. The best way to do this is set up separate user accounts on the computer. If you are logged in to your account on the computer and your wife wants to sync here phone, you would log out and she would log in. These keeps all your stuff separate and avoids a ton of confusion.
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Can anyone help me pls. , I deleted an app on my Ipod Touch, and It was deleted but when I connected my device on my computer and went to iTunes>"apps" , I still saw the app I deleted and it says "install" . Guys, how will I delete it permanently? May you Pls help me. Thanks
Just don't click install
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I need to uninstall downloaded version of Elements 12 on a computer, then install Elements 12 on the same computer directly from a disk. Elements 11 was previously used on same computer, and the albums and library had been moved to the first installation of 12, which I am removing. How do I correctly unstall the old Elements 12, and install the new elements 12 from disk, and retain all albums and libraries from the old Elements 12?
You're welcome. It was not an answer, it was a question, and it could lead to being helpful if you explain why you think you need to uninstall.
As far as uninstalling goes, you will uninstall it like you do for any program, which depends on what kind of operating system you have. If you wish to retain albums and whatnot, maybe the following link can provide some guidance.
Photoshop Elements Help / Use Backup, Restore to move catalog | Organizer | Elements 6 or later
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html#ma in_Special_notes_if_you_restore_a_catalog_from_a_previous_version_of_Photoshop_Elements -
Photoshop Elements 11 installed on Mac Mini OS X 10.9.5. Application running successfully on bot main user and administrative accounts for considerable time with no warning messages. When established a new user account on same computer and try to call up elements receive message “Some ot the application components are missing from the Application directory. Please reinstall the application.” How do I correct this problem without disturbing application in main user account?
Brooks lansing if you create a new Administrator account does the same issue occur? If so then it is likely that there is a file permission failure and file permissions have been set for the existing Users instead of the groups they belong to.
Have you removed and reinstalled Photoshop Elements 11? This may reset the file permissions to the correct state to allow it to work under new accounts. -
I sent Cloude maseeg for my phone to update my device stoped no work And then I want to please open a support device and thank you and I am currently in Cairo, Egypt
<Edited By Host>Not what you want to hear, I know, but this is a user to user forum. No one here has the power to help you.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
You can try calling again and if the person you speak to can't help, ask to speak to a supervisor. -
I sent Cloude maseeg for any phone to update my device stoped no work And then I want to please open a support device and thank you and I am currently in Cairo, Egypt with me and I Mobinil SIM and number, 01281081731
Try this here:
http://docs.info.apple.com/article.html?artnum=93499
"Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear"
And since you are teh savvy about these sort of things, here's Microsofts support article for the drive issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
"New drive or mapped network drive not available in Windows Explorer"
Good luck
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