Updating 5800 to 21.0.025 problem

Hi
I am trying to update my 5800 to 21.0.025 since it's the last version I get with Nokia software. But the problem is that while updating I get an error saying the connection with my device was lost. I get a message to take out battery and some other things but nothing works. 
I have tried several times and every time it loses conection while updating.
What should I do?

Try another computer as it's most likely another piece of software on your machine that is causing the problems.
The most likely culprits are programs that run in the background, anti-virus, anti-spyware and firewall softwares.

Similar Messages

  • Updated 5800 to 21.0.025 and have yet to find a bu...

    Inconsistent battery level indicator across apps has been sorted, it now saves voice mailbox number, satnav is a lot quicker to launch, video playback seems to have improved, BBC iPlayer works a treat, scrolls up and down smoothly, streams OK etc. Only updated yesterday so its just initial impressions.

    I have noticed a few:
    1. Proximity sensor doesnt work for outgoing calls. (Only works for incoming calls)
    2. Cannot add a new Profile
    Other important features that I find missing from the start are:
    1. Call Log cannot be sorted on frequency of calling.
    2. In case you have more than 1 missed call from same number, you cant view details of individual call. (Call time of each missed call!)
    3. Not able to add icon image to user defined new folders  

  • Problem updating 5800 software

    You have to update my 5800 has been successfully install the update and I am now the problem Akny
    I can not log messages to the final I do not know why
    For information, I've updated the system again and also did not solve the problem, what is the solution?
    I hope that you will help me

    Hello shark_man,
    I´m sure you are wondering why nobody is helping you. The thing is that your post is not specific enough what your problem is. Try to give us more details, maybe then someone will be able to solve your problem.
    By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
    The day we stop improving is the day we stop being good.

  • Internet problems after firmware update 5800

    Hi there,
    I own a nokia 5800 since about 4 months ago. I am very happy with it, but when I updated the firmware three days ago, problems occured.
    At first everything seemed fine untill I wanted to look something up on the internet. The device makes a connection and then when (I presume) it established one, it just shuts down the webbrowser again. Also when I try to go to the "Download!" section I get an "unrecoverable error. application shut down".
    I have set up the internet settings again to check if that was the problem but the problem wasn't solved.
    Any idea on what this might be?
    Thanks in advance 

    Try doing a factry reset on the handset.  Failing that, you could do a firmware reinstall.  A lot of people suggest a hard reset/wipe but I personally think that's seriously last resort if everything else doesn't work.
    Nokia N8 on O2-UK
    Firmware 022.014

  • New Update 1.1.1 Has Serious Problems!

    my father in law had his iphone updated at the apple store and he lost all of his info. the mac idiot (far from genious) said that my father in laws computer died when installing update cause the mac idiot failed to plug it in when he was working on it. he did not care at all that he lost all of his pictures nor did he bother to back it up before he updated the software.
    I was hesitant to update after that but i still had to try. i updated all photos and did a sync prior to updating. when i downloaded and installed update it said that i had to *"connect iphone to itunes"* in a yellow triangle on the iphone. well, it was already connected so i did nothing. about 4 minutes later it gave me an error saying that *"there was an unknown problem with update"*. i closed that window and then another window popped up and it said that *"itunes has detected an iphone that is in recovery mode and needs to be restored."* so while i bit my lip i hit restore and it took a while cause of all the songs i had in my iphone. it synced everything back up to where i had it except the photos which i backed up in iphoto before hand. what a major pain in the butt!! Thanks Apple.
    i thought all of this would be worth it because of the new fix to the speaker/earpiece volume issue. come to find out my volume is exactly the freaken same. what a bunch of BS. that really ****** me off big time. i can't believe it. apple got me all excited for this update just to let me down again.
    the next thing i did was call my close friend jedhed and told him what happened. he said he would try the update with his phone and see what happens. he called me back a half hour later and said the same exact thing. he had to restore and that his volume was exactly the same as well. I called my father in law next to see if his volume was any louder and he said his was the same as well. i updated my wife's next same problem. had to restore and volume is no different. that is 4 out of 4 phones that have no increase in volume and had major issues with software update 1.1.1. now i have read a lot of the forms and i see some people saying that there volume is great and they had no problems with updating. i even saw people stating that their ipod volume was significantly louder too even though that was not part of the update according to the apple user agreement. all i saw was a fix to the earpiece and speaker volume on the phone not the ipod. so i don't understand people who are claiming that. now, is this volume increase people are claiming just in there heads. everywhere that i have read when people compare newer software with older software notice no difference. they you have people just say its way louder. are they crazy or is it way louder.
    i am trying to understand the theory that some of the phones may have no problems with updating and are experiencing louder speaker volume but why would i get 4 out of 4 phones with same issue. if that was the case you would think that at least one of these 4 phones would be fine with the update and have louder speaker volume right? what is going on here? this is extremely frustrating and i am getting sick of it. this earpiece/speaker volume has to be fixed. it is way overdue. and for some of you stating that the volume was fine before the fix are just plane nuts. you must either have wolf hearing or your working in a lab with where it is so quiet you could hear a dust mite ****! give me a break. if your one of these people PLEASE don't reply to this post. i don't have time for your excellency.
    if anyone has any thoughts on this subject please feel free to share them. i would really like to get some people posting some truth on this thread. Apple needs to hear us and do something about this once and for all. also, please don't even bring up anything about hacking phones or third party software as that does not apply to this situation at all. none of this phones have been hacked or have third party software, thank you.

    Same issue here on 2 8GB phones (my phone and GF's phone.) Pretty annoying. Phones were not modded, hacked, or unlocked... ever. Bone stock.
    One was updated using a PC, the other using a MacBook. iTunes of the latest version on both machines, both machines and phones rebooted before start. Both phones had auto lock disabled before starting the update process.
    My phone was at version 1.0.2, and hers was at 1.0.1.
    In-Call Volume of receiver and speaker is still very poor on both, but a teensy eensy bit better.
    System sounds are much louder now and acceptable.
    The vibrate function no longer works on the GF's phone post 1.1.1

  • I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected.  Contact your support personnel or package vendor."

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

    I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

    I am experiencing the exact same issue during the installtion process for iTunes 10.5.
    I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
    I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

  • After update 8.1.2 i had problem with sync my content from ITunes with IPod

    After update 8.1.2 i had problem with sync my content from ITunes with IPod. It stucks on moment when its waiting for implementing changes (step 5 of 5) Hours and hours i'm waiting but still the same. So i cant use my Ipod at all. I restarted Ipod and delete and download Itunes again. Still stuck in the same moment. Help please. Someone has some problems like that?

    I have an error message saying that "An unknown error occurred (-54)"

  • Steve Jobs obviously was "the man" because every update or install now gives me problems... i can no longer download anything to my iphone.. giving me errors of "cannot install at this time" and i get an error installing itunes on my other laptop... wth?!

    Steve Jobs obviously was "the man" because every update or install now gives me problems... i can no longer download anything to my iphone.. giving me errors of "cannot install at this time" and i get an error installing itunes on my other laptop... wth is going on!??!
    ok so the download problem with my iphone.. what could be the cause of that? ive restarted and deleted the "undownloaded app" over 10 times already. and restarted the iphone 10 times... next thing i know i cant install itunes on my laptop.... geez man..
    obviously there is a fix which someone will help... but why should i have to go through all that crap to install a so called uncomplicated software... when you think about it this really shouldnt even be an issue.
    normally if the thing dosent work. normally with most programs you just uninstall the uncompleted software and just reinstall and everything is usually good to go.. help!

    ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me

  • 4S ios updated to 7 is giving me problems for using wifi Thus it is difficult for me to use internet. The wifi comes on for a while and goes off in a few minutes The phone is unable to scan networks available for use

    4S ios updated to 7 is giving me problems for using wifi Thus it is difficult for me to use internet. The wifi comes ON for a while and goes off in a few minutes The phone is unable to scan networks available for use
    Am having ipad2, ipad mini and iphone 4 with family of two persons. One hp laptop and a DELL professional computer also in operation
    Myself an engineer for projects
    Looks the company apple cannot grow if they do not support solving the problems of their existing customers
    Ashok Dhingra
    India

    You are not addressing Apple here. If you have a problem, describe it and someone might be able to help. Just to be sure, the wi-fi on the phone will go off after the phone goes into sleep mode unless it is actively being used. This is a battery saving measure. If you are actively using the internet, and the phone is still awake, then the wi-fi should remain connected.
    What troubleshooting steps have you tried.

  • Previously i use ios 4 version 4.2.1 then i updated to 4.3.3 the problem is my network coverage sometimes not in service or no network?now i update to ios 5 its still happend?can advice me..

    Previously i use ios 4 version 4.2.1 then i updated to 4.3.3 the problem is my network coverage sometimes not in service or no network?now i update to ios 5 its still happend?can advice me..

    Scroll down and see the "Update Your Device Using iTunes" section here:
    HT4623
    There is no "update icon" in iOS versions earlier than iOS 5.
    The update is very large (over 1.2 gigabytes).  You need a good internet connection to download it to your computer.  Maybe you'll need to take a trip to a city to get a good enough connection.

  • I did not update in time, now I have problems and I cannot seem to update ical.

    I did not update in time, now I have problems and I cannot seem to update ical. Can someone help guide me?

    Apple said to update ical. I guess I waited too long because my calendars and all my events disappeared. I tried syncing with my iPhone and it deleted my calendars off my iPhone. Double clicking on a calendar invite does not work either, it won't open or populate my ical. I requested an update through Mobileme to get ical working again and nothing..... It does not appear to want to update or start working again. Is this an issue with Apple ical in general?

  • I have a question my iphone4s has a problem when updated iOS8 there will be freeze problem i think iOS8 is not supported in 4s!!!!!!!!!

    i have a question my iphone4s has a problem when updated iOS8 there will be freeze problem i think iOS8 is not supported in 4s!!!!!!!!!.
    one more question when i phone5 update with iOS 8.1.2 this iOS supported iphone5???

    Hi Ios 8.1.2 Should work on iPhone 4s / 5 You may have a bug Backup to  cloud over WiFi Then Restore back to Factory  Settings This will make iPhone as new. Use same Apple ID & you will get your Apps & Data back Do Restore over your WiFi. Cheers Brian

  • I have a macbook pro core i7 mid 2012 And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve t

    I have a macbook pro core i7 mid 2012
    And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank you

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • HT1222 I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit

    I have iphone 4 and the software is ios 7.0.2. I am facing problems with my phone. Since the last software update my phone has started giving problems. like it hangs sometime when i recieve an incoming call. The carrier status bar shifts down a bit and sometimes it vanishes automatically. I,m confused.
    Secondly i have an update IOS 7.0.4 waiting in my Software Update menu. I have tried so many times to update my iphone but it always fails to update the IOS 7.0.4. Any body suggest anything regarding this

    Wow. Lots of help. Thanks apple

Maybe you are looking for

  • Can't figure out how to make a working video in iMovie 6.0.4

    So I have a MacBook Pro that was given to me by a friend, and it's from 2006 -- ergo, the older version of iMovie. My problem is two-pronged. First, let me start out by saying that the videos I'm making just involve inserting an MP3 and a static imag

  • After updating Itunes...Itunes cannot connect to the server, get error message -3212

    I upgraded to Itunes 11.1.0.126 yesterday.... Getting this message when I check for updates: "The Itunes update server could not be contacted.  Please check your internet connection, or try again later." Also, I get this error message, when trying to

  • How to clear the clipboard and empty drawings ?

    Similar question has been in the Sketch Forum for half a year already, with no satisfying answer... My clipboard is becoming an extremely messy merry-go-round. Isn't there even some kind of hack ? And how can I delete cleared or empty drawings from a

  • (AP)INVOICE입력시 FUNCTIONAL CURRENCY임에도 환율정보가 들어가있는 문제

    제품 : FIN_AP 작성날짜 : 2004-11-24 (AP)INVOICE입력시 FUNCTIONAL CURRENCY임에도 환율정보가 들어가있는 문제 ==================================================== Problem Description 외화 Invoice를 copy하여 신규 invoice를 생성합니다. 생성된 invoice의 Supplier정보를 Functional Currency가 설정되어 있는 Su

  • Asking for single quotation mark in a query?

    Hi, can somebody told me how I can ask in SQL for a string which includes a single quotation mark?? Something like this: AAAsb '&' BBBfg I would like to replace the '&' into &. To make this I must know how I can ask in a query for '&' thanxx Schoeib