Updating a new iPod with existing iTunes library - Unknown Error (-69)

Just unwrapped my shiny new iPod and connected it to my laptop and part way through the update an unknown error occurred and the update stopped as it was unable to update disk. Error (-69).
Anyone know how I can sort this out or shall I take the iPod back?
Any help would be much appreciated. Thanks

Have you had a look at this troubleshooting page? It may be of some help: iTunes displays a -69 error when syncing iPod

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